Senior Account Manager

2 weeks ago

Abingdon, United Kingdom Open Reality Full time
Job Description

Reports to: Sales Director

Salary: £35k base salary per annum + commission. First year £55k OTE (uncapped) with 6-month guarantee.

Location: Hybrid working. Two core office days (Tues & Thurs) in Abingdon, Oxfordshire. Three flexible days. Regular customer visits and trade events

Job Type: Permanent


Role Overview

Open Reality is a leading value-added distributor of wireless technologies. Over recent years the company has built up a strong brand in offering market leading wireless products and services to our 800+ IT channel partners.

Due to our success in wireless solutions, the company has made a strategic decision to expand the product portfolio to provide Unified Communications (UC) and Audiovisual (AV) solutions, where we believe there is synergy with our existing partners.


Open Reality has just signed a new distribution agreement with a global brand to offer their Certified Microsoft Teams Rooms (MTR) and AV portfolio. We are looking for a Senior Account Manager who has experience in the UC/AV industry to head up this new team. The chosen candidate will help drive the initial channel messaging and marketing campaigns to develop and grow partner adoption across the current reseller base, while targeting new channel resellers with vendor support. The Senior Account Manager will work with the business and the vendors to achieve revenue targets and support the development of a business plan for our UC/AV solutions which will include the expansion of complementary UC/AV vendors.


The chosen candidate will have overall responsibility for sales revenues in the UC/AV team. They will be responsible for identifying and contacting channel partners in our database that already specialise in UC/AV solutions, whilst also collaborating with the wireless sales team on lead referrals. Leveraging your specialised knowledge, you will lead customer interactions, showcase innovative solutions, and develop long term partnerships to contribute to our overall business growth.


This is an exciting new role in a fast-growing company and would be ideal for someone looking to help grow a UC/AV practice. Whilst the role will initially be sales focused, the aspiration for the division is to grow both the vendors carried and the head count within team, which could provide the suitable candidate management progression opportunities.


Responsibilities and Duties

  • Account profiling.
  • Partner recruitment and development.
  • Vendor collaboration and management.
  • Hitting monthly sales and KPI targets.
  • Ensuring effective management of the CRM to ensure accurate forecasting.
  • Implementing sales strategies to increase revenues within defined customer base.
  • Ensuring customer renewals and marketing leads are managed correctly.
  • Operating efficiently as part of a wider team (management, pre/post sales, marketing, project managers etc…).
  • Continuously increasing product knowledge, sales skills/techniques and commercial acumen.
  • Delivering exceptional service through your own efforts and the wider team.
  • Coaching and mentoring team members to drive excellence.


Requirements

  • Proven experience in Account Management, with a strong background in UC/AV.
  • Distribution experience
  • Strategic mindset to help drive expansion of the practice.
  • Highly organised with excellent pipeline management and forecasting.
  • Ability to self-motivate with a driven and determined mindset.
  • Strong written and verbal communication skills.
  • Passionate about technology.


About Open Reality

Open Reality is a value-added distributor of cellular, wireless and networking technologies. But we don’t just talk about adding value; we live it. We are passionate about empowering our IT channel partners and equipping them with the tools and support they need to succeed.


In fact, excellence is at the core of everything we do. We take pride in delivering unmatched service quality and our relentless pursuit of excellence translates into a seamless experience for our partners, enabling them to focus on their core business while we take care of the rest.


Benefits

  • Career progression
  • 25 days holiday allowance (excluding bank holidays)
  • Your Birthday off plus extra days for long service
  • Professional development and training
  • Private health care
  • Company pension
  • Quarterly team social events


Open Reality is an equal opportunities employer. We are committed to eliminating discrimination and encouraging diversity across our workforce and aim to provide a fair and consistent job application process. 

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