Brakes | Transport Administrator | warrington, cheshire
4 weeks ago
You'll take overall responsibility for answering incoming calls and emails for customers and drivers. Responding to any customer queries and complaints, finding a resolution and processing credits where necessary in a professional manner. You’ll be a forward-thinking individual, able to adapt to change with a view to drive customer experience and level of service. You’ll be expected to be on site during critical operational hours across varied shifts rotating between both Our Resolution and Admin teams.
You'll be required to work for 8.5 hours a day with 30 minute dinner break included, whoever is successful in the role will be required to have flexibility to cover all shifts. To join us as the Transport Administrator, you will be an excellent communicator with previous customer service experience within a fast-paced company. Have strong IT knowledge in particular Microsoft Outlook, Excel, SAP. We have a bespoke Transport Management Software package we use so already working in the fleet or distribution field is ideal but not essential. We can train you on all you need to know to be a success if you have the right attitude and approach to get the job done. In addition to a competitive monthly salary, generous annual leave (inc. statutory) and company pension, you can also look forward to the following benefits: Wagestream – Access to an app that gives you early access to your earned salary and supports financial wellbeing The option to purchase additional annual leave Help at Hand - Access to 24/7 GP appointments, physiotherapy and a range of health and wellbeing services for you and your family Life assurance Access to Sysco Perks offering discounts across a wide range of products and services – from gym membership to your weekly supermarket shop The ability to purchase our products at hugely discounted prices Heavily subsidised colleague canteen To enjoy the rewards of joining our supportive team, apply now.
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