Learn Systems Administrator
7 days ago
Learn Systems Administrator| Manchester| FT| FTC 12 Months| Salary DOE + Benefits
We are one of the UK's leading independent hospital groups and the largest in terms of revenue. From our 39 hospitals and 33 clinics, medical centres and consulting rooms across England, Wales, and Scotland, we provide diagnostics, inpatient, day case and outpatient care in areas including orthopaedics, gynaecology, cardiology, neurology, oncology, and general surgery. We also operate a network of private GPs and provide occupational health services to over 700 corporate clients. We are the principal independent provider by volume of knee and hip operations in the United Kingdom.
The group was founded with the acquisition and re-branding of 25 Bupa hospitals in 2007. Since then, Spire Healthcare has made significant capital investments in its estate and continues to deliver successful and award-winning clinical outcomes and high levels of patient satisfaction.
Spire is listed on the London Stock Exchange and is a member of the FTSE 250. We were the first private hospital provider to publish outcomes data on our website and we have received awards for our clinical quality and high levels of patient satisfaction.
Spire Healthcare is committed to the highest quality of patient care. Working in partnership with over 8,760 experienced consultants, we delivered tailored, personalised care to approximately 926,500 inpatients, outpatients, and day case patients in 2022.Patients, consultants, and general practitioners trust Spire Healthcare to deliver the high-quality care they expect from a leading private healthcare provider.
We are now looking for a Learn Systems Administrator to join our team based in Manchester. As the Learn Systems Administrator you will support the Learning and Development teams across Spire, in managing all administrative aspects of the execution of training programs, including bookings, scheduling, database management, materials/resources preparation, evaluation, and financing.
Key Responsibilities:
* Setting up and maintaining all course information in Oracle Learn, including managing waiting lists, feedback from completed courses, updating course attendance.
* Proactively communicating to staff and management any upcoming requirements where courses are due to expire and ensure refresher training is coordinated in a timely manner. Working with Health and Safety and compliance teams to ensure records are accurate and up to date.
* Delivering a high-quality administration, meeting quality control targets, goals, service level agreements and measures.
* Building strong working relationships within the team and in the business to provide support and maximise performance.
* Constantly reviewing and improving processes and procedures.
* Assisting with post and pre-course administration, including sending feedback, collating feedback data, compiling reports which will include attendance monitoring.
* Building and distributing basic reports and data
* Collating and distributing material, issuing joining instructions, sending out pre work, course information etc.
* Supporting the Senior Learn Systems Co-ordinator and Learn Systems Admin Team Manager.
* Responding to/resolving learner queries, including those from 3rd party learners
* Booking training venues and coordinating delegate accommodation requirements
Key Requirements:
* Demonstrable experience of HR Learn Systems administration.
* Experience of high-volume administration, ideally in a People Shared Service Centre.
* Competent with IT and the ability to use Microsoft Office products.
* Excellent written and verbal communication skills.
* Detail oriented with an attention to detail
* High standards of customer service with experience.
* Strong organisational and planning skills.
* Ability to demonstrate a methodical, analytical and clear approach to problem solving.
Benefits:
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
* 35 days annual leave inclusive of bank holidays
* Employer and employee contributory pension with flexible retirement options
* 'Spire for you' reward platform - discount and cashback for over 1000 retailers
* Free wellness screening
* Private medical insurance
* Life assurance
Spire Healthcare is committed to creating an environment that will attract, retain, and motivate its people. We are an equal opportunities employer, committed to the health and wellbeing of all our colleagues and consultants.
We firmly believe that it is our people that make the business successful, and everyone should have the opportunity to work in a motivated team, free from discrimination on any grounds. We, therefore, are keen to receive and review applications from all candidates of under-represented groups who feel they offer the requisite skills.
For us, it's more than just treating patients; it's about looking after people
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