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Service Advisor

3 months ago

Borehamwood, United Kingdom CV-Library Full time

Service Advisor
£28k - £31k DOE / up to £45k OTE
Borehamwood
Permanent/Full Time
Working Hours: Monday to Friday (8am – 6pm) / 1 in 3 Saturdays (8.30am - 1pm)
Our client, a Motor Trade main dealer group based in Borehamwood, are searching for an experienced Service Advisor to join their busy team. If you are interested in finding out more – please contact us today
Duties & Responsibilities:
* Advising on technical queries or issues.
* Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
* Booking vehicles into the department for work to be carried out.
* Informing customers of the progress of their vehicle.
* Cross selling customer repairs and parts.
* Finalising the invoice on completion of required work.
Your Background & Skill:
* Proven experience working in a busy and demanding dealership, as a Service Advisor.
* Must be IT literate.
* Well-presented and have excellent interpersonal and organisational skills.
* Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
* Excellent communication skills.
For further details on this role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy