Technical Project Manager

4 days ago

Cambridge, United Kingdom CV-Library Full time

Technical Project Manager
Cambridge - Onsite and Hybrid
£44,000 - £46,000

Cooper Lomaz are currently recruiting for an IT Technical Project Manager who shall be joining our clients growing Unified Communications Department, with day-to-day responsibility and accountability for the delivery of projects for the department, including major and minor project work from briefing to commissioning.

The appointed candidate will become responsible for ensuring all project and programme works are delivered to time, cost and quality criteria which meet requirements. You will be responsible for the project lifecycle, from initiation, including pre-project activities such as requirements gathering and process analysis, through to delivery then closure and initiate extra activities wherever gaps in the project/programme are identified. The appointed candidate will develop and configure business systems in line with functional and informational requirements and user satisfaction and manage stakeholder relationships internally and externally as appropriate, acting as the liaison for the technical project portfolio in progress at any time.

This role is more hands-on than a typical project management role, you will be actively involved in the architecture, configuration, and development of systems. This will require you to have expertise and experience in these areas and have a technical background.

Applicants shall have direct experience ensuring allocated projects are developed through a project briefing process with the users prior to feasibility and work commencing, using agreed PRINCE2 templates. You will be required to utilise the agreed project management tools, including the developing, maintaining and updating project specific records and have experience liaising with all associated teams at the briefing stage, prior to the commencement of the works, during construction and commissioning as relevant. It is essential candidates have previously taken responsibility ensuring that the service and delivery quality required from a project under their control is of the required standard, together with ongoing plans for monitoring the quality and performance of those new services.

Experience / Qualifications:

Degree or equivalent professional qualification or equivalent relevant experience
PRINCE 2 Foundation or equivalent industry standard project methodology qualification
ITIL certification or at least understanding of ITIL
Change Management experience
Infrastructure architecture qualification or experience
IT Development exposure
Server administration awareness
Experience of working within technical project teams in a voice, contact centre, or IT environment
Effectively working across organisational and operational boundaries
Significant experience of project planning, monitoring and implementation
Experience of capturing stakeholder needs, assessing, defining and justifying those needs to arrive at an agreed schedule of requirements using appropriate communication and engagement channels
Experience of identifying and monitoring risks and issues, planning how to mitigate / respond to those risks and issues and implementing the responses
Experience of clearly defining roles, responsibilities and accountabilities and establishing controls and approval routes appropriate to each stage of the project to monitor project progress and compliance, including project reviews
Experience of identifying, quantifying, mapping and tracking project benefits to justify investment in the project, and to provide assurance that the benefits identified can be realised
Excellent written and verbal skills
Excellent presentation skills
Hands on technical IT experience whether that be in a development, support or implementation role
SharePoint folder and view configuration and administration
Business process review and modification
SQL Server database management experience
Experience of configuring, supporting, securing and managing Microsoft based systems
A knowledge of underlying infrastructures (Networking, Windows Server, Virtual Servers) and its impact on business system performance and availability

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