Hybrid Product Support Engineer

3 weeks ago

Northway, United Kingdom CV-Library Full time

Product Support Engineer
£40.000 - £50.000 + 7% Bonus = OTE £42.000 – £53.500
Hybrid work available – 3 days/ week from home - Gloucestershire, UK
Technical Support
Contributory pension scheme (employer matches first 5%) + 25 + 8 days holiday per annum
38h week
Death in service insurance at 3x salary
Access to an employee healthcare and well-being cash plan
We are working with an established manufacturer of high-performance motion control technology company based in Gloucestershire, UK.
They are recruiting for a Product Support Engineer to join their team.
In return for a salary in the region £40.000 - £50.000 along with excellent employment benefits.
Currently seeking to recruit Product Support Engineers at various levels. Applications are welcome from engineers with experience in industrial automation and graduate engineers.
Key Responsibilities include:
* Provision of technical support to existing customers via multiple media channels
* Support and training of in-house and external applications engineers
* Enabling communication between customers and development (R&D) teams
* Production of technical documentation and communications
* Work with customers to create world-class technical solutions using Client’s products
* Work closely with our R&D throughout the product development cycle, to ensure product needs align with our customer feedback
Requirements:
The company is growing rapidly and is looking for a number Product Support Engineers.
* Degree or equivalent qualification in Mechanical, Mechatronic or Electronic engineering
* Ability to understand Drives parameters
* Modify Drives software
* Ability to communicate ideas clearly, both verbally and in writing
* Understanding of customer requirements including typical manufacturing processes
* Ability to work collaboratively in a team environment
* Good analytical and problem-solving skills
* Ability to produce technical documentation to a professional standard
* A valid passport ensuring unrestricted travel to and from the UK - responsibilities may require domestic and international travel
* A valid UK driving licence
Desirable Requirements:
Training will be given in areas which are new to the applicant.
* Experience using stand-alone automation systems: e.g. PLC or Motion Controller.
* Knowledge of a programming language; for example: C, BASIC, Python.
* Programming with the standard IEC(phone number removed) languages.
* Application and configuration of Industrial Robots.
* Servo and/ or Stepper drives and motors.
* Using real-time deterministic networks, e.g. EtherCAT, Sercos, CanOpen, Profinet RT.
* Programming and configuration of touch-screen HMIs
* Practical experience of electrical interfacing between devices in an automation system.
How To Apply:
Contact: Michal
(phone number removed)
Job reference number: 2114
If you would like to find out more, simply click apply.
This position is commutable from: Gloucester, Tewkesbury, Worcester, Cheltenham and Evesham.
Relevant Job Titles: Support Engineer, Senior Support Engineer, Technical Support Engineer, Controls Engineer, Controls Technician, Software Design Engineer, Software Design Technician, Automation Engineer, Automation Engineer, Automation Technician.
All applicants must live in the UK and be eligible to work and live in the UK. Please note, our client is unable to offer Sponsorship or Visa support for this role.
Due to the sheer volume of applications, we will only contact successful applications. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful.
Axion Recruitment is working as a recruitment agency in relation to this vacancy

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