Showroom trade consultant

1 month ago

Reading, United Kingdom CV-Library Full time

PORCELANOSA, a global leader in the innovation, design, manufacture and distribution of Tile, Kitchen, and Bath products, endeavors to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products and dependable services to its clients. Through a dynamic company owned and independent distribution network,
 
Porcelanosa was founded over 45 years ago in a small village by the Mediterranean Sea in Castellon, Spain. Since then, we have been providing architectural and design solutions to consumers and the A&D community with unparalleled innovation, quality, and service. Porcelanosa has experienced incredible growth over the years and today our global presence extends to over 140 countries through more than 400 company owned showrooms, distribution centres and an extensive network of independent distributors and retailers.

Job Outline; Working as part of the Reading showroom team, you will be responsible for actively approaching clients and assist them, identify requirements and suggesting appropriate solutions from our products range to meet their requirements and aspirations.

Key skills and responsibilities of the job;

Personally, greeting the clients upon entry to the showroom;
Recommending suitable product ranges to the client as per their specification (dimensions; budget);
Provide the clients with detailed and accurate quotations to agreed time scales;
Handling payments directly from clients as well as credit/debit card payments, ensuring complete with receipts;
To ensure the customer base is updated and aware of all enquiry points, contact names, and methods of operation to meet their requirements.
To ensure you are familiar with all personnel working within the client’s business, and that they are familiar with the Porcelanosa brand and image.
To be fully conversant with the complete range and technical specifications of our products in order to facilitate suitable procurement solutions to meet the customer’s needs.
Ensure all local bespoke developers, small bespoke builders, contractors and project management companies receive regular contact with you or other appropriate members of Porcelanosa to ensure they are provided with up to date specifications and prices lists.
To develop and encourage existing and perspective customers to purchase Porcelanosa products in preference to our competitors based on our product quality, unique solutions and service.
To liaise with all levels of staff within the Company to ensure Customer expectations and service levels are achieved.
Ambitious to accomplish set sales targets, aiming to exceed both the monthly and annual sales target. Personal Attributes
Excellent Management and People Skills
Smart personal appearance
Clear and positive communicator with good negotiation and influencing skills
Relevant experience with face to face customer sales in a similar environment or possesses the underlying traits to fulfil this role.
At least 1 years’ experience within a similar role
Preferably someone with a Kitchen, Bathroom or Tiles background so they have an understanding of the products, however isn’t essential

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