Kitchen and Bathroom Design Consultant

4 months ago

Reading, United Kingdom TristramParker Full time

Reporting to: Showroom Manager
- Our client is a global leader in the innovation, design, manufacture and distribution of Tile, Kitchen, and Bath products. With endeavours to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products and dependable services to its clients. Through a dynamic company owned and independent distribution network.
- Hours of work:

- 5 Days over 7 Days Rota
Monday to Friday 0900 - 1800
Saturday 0900 - 1700
Sunday 1100 - 1700

- Well-presented and smart appearance.
Sales or marketing experience necessary.
Proven written and verbal communication skills with the ability to adapt to varying customer needs.
Experience dealing with retail customers within the construction industry or similar sector.
Must be proficient in IT including Microsoft packages.
Knowledge of SAP system would be an incentive is ideal but not necessary.
- **Key responsibilities and Tasks**

***Greet customers and assist them around the showroom.
Ascertaining customer requirements so quotations can be produced.
Schedule jobs and process customer orders and payments.
Keep an up to date product knowledge - product training to be provided on the job.

- Assist in producing communications to customers and suppliers.
Processing card payments when required
Mailing out receipts and invoices
Ensuring doors are opened/locked at appropriate times
- **Skills and Interests**

***Good communication skills both writing and verbal
Excellent telephone manner
Be of smart appearance and have a professional manner at all times
Be self-motivated but also able to work as part of a team
Good organisational and time management skills
Strong attention to detail
Have a positive attitude
Keeping record of daily footfall
Printing Showroom literature when required
Ensuring Daily Checklist is completed at times stated
Send out brochure requests to clients
Demonstrating and presenting products
Aiming to achieve monthly and annual targets.
Ensure high levels of customer satisfaction through excellent sales service
Maintain outstanding store condition and visual merchandising standards
Manage point-of-sale processes
Keep up to date with product information
Accurately describe product features and benefits
Follow all companies’ policies and procedures
Any other ad hoc duties required
Be trustworthy and have discretion when handling confidential information
Proven working experience in retail sales
Basic understanding of sales principles and customer service practices
Track record of over-achieving sales quota
Solid communication and interpersonal skills
- Reference: KNBDES/2003

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