Customer Service Executive

1 week ago


Highbury, United Kingdom CV-Library Full time

Administrator

North London

9am – 5:15pm

Office attendance Monday to Thursday

Working from Home Fridays

£28,000

A wine distributor located in North London is looking for a switched on and organised Administrator to join their growing team.

The client is looking for someone who can focus on order processing for UK and Export orders.

Administrator duties:

Servicing export orders (including, but not limited to, liaising with freight forwarders and generating export paperwork).

Managing customer queries on a daily basis

Entering orders onto system accurately and emailing to warehouse / supplier where required

Checking accurate delivery of orders and invoicing them accordingly

Answering customer queries via e-mail and phone calls.

Sending samples using a selection of courier services

Various ad-hoc administrative duties

Administrator specification:

Have customer service experience – communicating by email and the phone

Strong written and verbal communication skills

Have experience in managing customer queries on a daily basis

Having logistics experience or understanding is a benefit

To have experience using Microsoft – word, PDF, Excel, outlook

Experience using Microsoft Dynamics would be a strong plus

Benefits:

Employer Pension Contribution: 4% annual Basic Gross Salary

Life Assurance

Income Protection Insurance

What you need to do now:



If you're interested in this vacancy, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.



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