Quality Assurance Assistant

Location: Highbury & Islington

**An exciting new opportunity for someone with experience in the world of compliance, internal auditing and quality assurance.**

Helping Hands are one of the UK's leading providers of home based care and central to our ethos as a business is the high quality service we provide.

The role of Quality Assurance Assistant is crucial in ensuring the success of our southeast registered services by making sure that each service meets the regulatory standards set by CQC.

If you have impeccable attention to detail and a passion for all things compliance and quality of care, read on as this could be the role for you

**Main responsibilities**:

- To support the regional compliance function and ensure there is a quality driven culture across the region
- Provide expert guidance and direction where required to the regional team in relation to quality and compliance
- Drive the quality agenda as set by the Regional Quality Assurance Business Partner across the region
- To support the regional teams in the completion of internal audits
- Ensure the registered services complete their action plan when issued as directed by the Regional Quality Assurance Business Partner
- To initiate, prioritise and manage the process for reviewing branches and live-in services that are underperforming and report any findings to the Quality Assurance Business Partner
- Ensure “Best Practice” is shared throughout the region to improve and exceed overall quality, compliance and service standards
- To support the Quality Assurance Director and Regional Quality Assurance Business Partner in the continual development of the Helping Hands brand.

To be successful in this role you will be self motivated and will be passionate about person centered care.

You will ideally have previous experience in compliance within the healthcare sector, have a full driving license and a car.

If you are looking for a brand new opportunity and are passionate about customer service and maintaining quality then this role could be perfect for you.

**Benefits**:

- Competitive salary of up to £27,780 per annum
- Car Allowance of £4800
- Employee Assistance Programme
- Benefits portal with access to a wide range of retail and hospitality vouchers
- Pension
- 23 days annual leave + Bank holidays
- The opportunity to work regionally and build relationships across the company to further personal development

**An exciting new opportunity for someone with experience in the world of compliance, internal auditing and quality assurance.**

Helping Hands are one of the UK's leading providers of home based care and central to our ethos as a business is the high quality service we provide.

The role of Quality Assurance Assistant is crucial in ensuring the success of our southeast registered services by making sure that each service meets the regulatory standards set by CQC.

If you have impeccable attention to detail and a passion for all things compliance and quality of care, read on as this could be the role for you

**Main responsibilities**:

- To support the regional compliance function and ensure there is a quality driven culture across the region
- Provide expert guidance and direction where required to the regional team in relation to quality and compliance
- Drive the quality agenda as set by the Regional Quality Assurance Business Partner across the region
- To support the regional teams in the completion of internal audits
- Ensure the registered services complete their action plan when issued as directed by the Regional Quality Assurance Business Partner
- To initiate, prioritise and manage the process for reviewing branches and live-in services that are underperforming and report any findings to the Quality Assurance Business Partner
- Ensure “Best Practice” is shared throughout the region to improve and exceed overall quality, compliance and service standards
- To support the Quality Assurance Director and Regional Quality Assurance Business Partner in the continual development of the Helping Hands brand.

To be successful in this role you will be self motivated and will be passionate about person centered care.

You will ideally have previous experience in compliance within the healthcare sector, have a full driving license and a car.

If you are looking for a brand new opportunity and are passionate about customer service and maintaining quality then this role could be perfect for you.

**Benefits**:

- Competitive salary of up to £27,780 per annum
- Car Allowance of £4800
- Employee Assistance Programme
- Benefits portal with access to a wide range of retail and hospitality vouchers
- Pension
- 23 days annual leave + Bank holidays
- The opportunity to work regionally and build relationships across the company to further personal development