Call Handler
1 month ago
Monday to Friday
(Apply online only)
Permanent
£26-27 per annum
Based in Basildon
Must have previous experience within repairs
About the Role
Joining our team, you'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You'll liaise with our supervisory teams and the regional buyers to ensure materials / equipment is ready for use at the agreed appointment times.
You'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.
About You
Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills
-
Spa Call Handler
5 months ago
Basildon, United Kingdom NELFT NHS Foundation Trust Full timeThe post holder will achieve this by providing effective customer service and administrative support to the team. This will involve dealing with general queries from colleagues/members of the public, either face to face, over the phone and overseeing administrative systems and processes. The post holder will provide general co-ordination of the...
-
Spa Call Handler
4 months ago
Basildon, United Kingdom NELFT NHS Foundation Trust Full timeThe post holder will achieve this by providing effective customer service and administrative support to the team. This will involve dealing with general queries from colleagues/members of the public, either face to face, over the phone and overseeing administrative systems and processes. The post holder will provide general co-ordination of the...
-
Call Centre Handler
5 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeWe have a wonderful opportunity to join our support and friendly Outpatients Team as a Call Centre Handler where your role will be varied but can be very demanding as we receive high level of calls from patients and GP's making enquires about patients appointments giving you an opportunity to provide the best service to our public when they make contact with...
-
Outpatient Admin Assistant/receptionist/call Centre
4 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeWe have a fantastic opportunity to join our Outpatients department as an admin assistant / receptionist / call centre handler, to assist patients with booking in for their outpatient appointments, ensuring their new and follow up appointments are booked and the activity has been accounted for. The Outpatient's Department is a very busy environment, where...
-
Call Handler
2 months ago
Basildon, United Kingdom Daniel Owen Ltd Full timeMonday to Friday 0800-1700Permanent £26-27 per annum Based in Basildon Must have previous experience within repairsAbout the RoleJoining our team, you'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service...
-
Complaints Handler
5 months ago
Basildon, United Kingdom Fiserv, Inc. Full time**Calling all innovators - find your future at Fiserv.** We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit...
-
Office Administrator
5 months ago
Basildon, United Kingdom Benfleet Scrap Co Ltd Full timeRole includes: - Weighbridge operator - Call handler for waste operations - Call handler for car collections Responsibilities include: - Accurately record weights and waste types by vehicle, completing appropriate documentation and signatures etc. - Process incoming and outgoing tickets accurately and efficiently on our bespoke operating system. - Ensure...
-
Outpatient Admin Assistant/receptionist/call Centre
4 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeWe have a fantastic opportunity to join our Outpatients department as an admin assistant / receptionist / call centre handler, to assist patients with booking in for their outpatient appointments, ensuring their new and follow up appointments are booked and the activity has been accounted for. The Outpatient's Department is a very busy environment, where...
-
Spa Call Handler/administrator
4 months ago
Basildon, United Kingdom NELFT North East London Foundation Trust Full timePlease see attached Job description Customer Service and CommunicationCommunication1. Recognising and responding to clients who have communication barriers. Ensure an effective and efficient telephone service is provided to patients and any other callers to the service.2. Deal with all general enquiries, communicate procedures and make new and follow-up...
-
Senior Administrator
7 days ago
Basildon, Essex, United Kingdom NELFT North East London Foundation Trust Full timeJob SummaryAn exciting opportunity has arisen for an administrator to join our Adult Single Point of Access Team. We are seeking a highly motivated and flexible administrator to work within the SPA team.The post holder will be required to provide a comprehensive and confidential administrative support to the locality/department to ensure the smooth running...
-
Senior Administrator
2 weeks ago
Basildon, Essex, United Kingdom NELFT North East London Foundation Trust Full timeJob SummaryAn exciting opportunity has arisen for an administrator to join our Adult Single Point of Access Team at NELFT North East London Foundation Trust. We are seeking a highly motivated and flexible administrator to work within the SPA team.The post holder will be required to provide comprehensive and confidential administrative support to the...
-
SPA Administrator
2 months ago
Basildon, United Kingdom NELFT North East London Foundation Trust Full timeJob summary An exciting opportunity has arisen for an administrator to join our Adult Single Point of Access Team. We are seeking a highly motivated and flexible administrator to work within the SPA team. The post holder will be required to provide a comprehensive and confidential administrative support to the locality/department to ensure the...
-
Senior Administrator
2 weeks ago
Basildon, Essex, United Kingdom NELFT North East London Foundation Trust Full timeAbout the RoleWe are seeking a highly motivated and flexible administrator to join our Adult Single Point of Access Team at NELFT North East London Foundation Trust.The post holder will provide comprehensive and confidential administrative support to the locality/department, ensuring the smooth running of the area.The ideal candidate will have experience in...
-
Senior Administrator
2 weeks ago
Basildon, Essex, United Kingdom NELFT North East London Foundation Trust Full timeAbout the RoleWe are seeking a highly motivated and flexible administrator to join our Adult Single Point of Access Team at NELFT North East London Foundation Trust.The post holder will provide comprehensive and confidential administrative support to the locality/department, ensuring the smooth running of the area.The ideal candidate will have experience in...
-
Senior Administrative Coordinator
2 weeks ago
Basildon, Essex, United Kingdom NELFT North East London Foundation Trust Full timeAbout the RoleWe are seeking a highly motivated and flexible Administrative Support Specialist to join our Adult Single Point of Access Team at NELFT North East London Foundation Trust.The successful candidate will provide comprehensive and confidential administrative support to the locality/department, ensuring the smooth running of the area.The post holder...
-
Senior Administrator
4 days ago
Basildon, Essex, United Kingdom NELFT North East London Foundation Trust Full timeJob SummaryAn exciting opportunity has arisen for an administrator to join our Adult Single Point of Access Team. We are seeking a highly motivated and flexible administrator to work within the SPA team.The post holder will provide comprehensive and confidential administrative support to the locality/department, ensuring the smooth running of the area. This...
-
Senior Administrator
3 weeks ago
Basildon, Essex, United Kingdom NELFT North East London Foundation Trust Full timeAbout the RoleWe are seeking a highly motivated and flexible administrator to join our Adult Single Point of Access Team at NELFT North East London Foundation Trust. As a key member of the team, you will provide comprehensive and confidential administrative support to ensure the smooth running of the area.Main ResponsibilitiesKey responsibilities of the role...
-
Customer Service Representative
1 month ago
Basildon, Essex, United Kingdom Daniel Owen Ltd Full timeAbout the RoleWe are seeking a skilled and organized individual to join our team as a Call Handler. As a key member of our customer service team, you will be responsible for liaising with clients, sub-contractors, and suppliers to schedule appointments and ensure that our contractual Service Level Agreements are met.Key Responsibilities:Liaise with clients,...
-
Customer Service Representative
1 month ago
Basildon, Essex, United Kingdom Daniel Owen Ltd Full timeAbout the RoleWe are seeking a skilled and organized individual to join our team as a Call Handler. As a key member of our customer service team, you will be responsible for liaising with clients, sub-contractors, and suppliers to schedule appointments and ensure that our contractual Service Level Agreements are met.Key Responsibilities:Liaise with clients,...
-
Senior Administrator
4 weeks ago
Basildon, Essex, United Kingdom NELFT North East London Foundation Trust Full timeAbout the RoleWe are seeking a highly motivated and flexible administrator to join our Adult Single Point of Access Team at NELFT North East London Foundation Trust.The post holder will provide comprehensive and confidential administrative support to the locality/department to ensure the smooth running of the area.Main ResponsibilitiesMaintain efficient...