Breakdown Claims Handler
3 weeks ago
The Role:
We have a fantastic opportunity for a Breakdown Claims Handler to join us at our newly renovated and stylish head office in Harrogate town centre. Answering inbound calls from customers wishing to make a claim on their policy. You'll be dealing with customers who are in a variety of different situations; ranging from vehicles that won't start at a home address, through to roadside breakdowns or road traffic accidents. Working closely with your team and providing excellent levels of customer service, strong verbal and written communication skills are required, as well as a desire to join a fast growing, energetic and modern business who invest in the development and wellbeing of all colleagues.
The hours of work are 14 per week Saturday & Sunday 2.30pm - 10pm.
Responsibilities:
You'll be answering inbound calls from customers wishing to make a claim on their policy
You'll be dealing with customers who are in a variety of different situations; ranging from vehicles that won't start at a home address, through to roadside breakdowns or road traffic accidents.
You will offer verbal support and advice to customers regarding their breakdown or motor incident, and whilst doing this you'll be delivering a market leading standard of customer care
In addition to speaking to our customers, you'll also liaise with our nationwide network of recovery agents, and colleagues from other departments within the business.
Experience:
The ideal candidate is upbeat, enthusiastic and passionate about helping customers.
You will also be an effective communicator, who is empathetic, reassuring and understanding when speaking to customers on the telephone.
You should be an organised individual, who is able to work efficiently whilst maintaining attention to detail.
Further information
As well as a competitive salary we offer the following benefits -
Competitive holiday allowance with the annual option to buy additional days
Death in Service benefit of x4 salary
Company pension scheme
Enhanced maternity and paternity leave packages
A flexible benefits package which allows you to add additional benefits to your overall package
Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
Referral schemes
Discounted rates on PIB products
We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.
We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
REF-(Apply online only)
-
Breakdown Claims Handler
2 months ago
Harrogate, United Kingdom Jigsaw Full timeWe have a fantastic opportunity for a Breakdown Claims Handler to join us at our newly renovated and stylish head office in Harrogate town centre. Answering inbound calls from customers wishing to make a claim on their policy. You'll be dealing with customers who are in a variety of different situations; ranging from vehicles that won't start at a home...
-
Breakdown Claims Handler
3 weeks ago
Harrogate, United Kingdom Jigsaw Full timeThe Role: We have a fantastic opportunity for a Breakdown Claims Handler to join us at our newly renovated and stylish head office in Harrogate town centre. Answering inbound calls from customers wishing to make a claim on their policy. You'll be dealing with customers who are in a variety of different situations; ranging from vehicles that won't start at a...
-
Breakdown Claims Handler
3 months ago
Harrogate, United Kingdom Jigsaw Full timeThe Role:We have a fantastic opportunity for a Breakdown Claims Handler to join us at our newly renovated and stylish head office in Harrogate town centre. Answering inbound calls from customers wishing to make a claim on their policy. You'll be dealing with customers who are in a variety of different situations; ranging from vehicles that won't start at a...
-
Breakdown Claims Handler
1 month ago
Harrogate, North Yorkshire, United Kingdom PIB Group Full timeThe Role:We are seeking a highly skilled and customer-focused Breakdown Claims Handler to join our team at PIB Group. As a key member of our claims team, you will be responsible for handling inbound calls from customers who have experienced a breakdown or motor incident.Responsibilities:Respond to customer inquiries and provide verbal support and advice...
-
Breakdown Claims Handler
5 months ago
Harrogate, United Kingdom Jigsaw Insurance Services Plc Full timeJob Advert **The Role**: We have a fantastic opportunity for a Breakdown Claims Handler to join us at our newly renovated and stylish head office in Harrogate town centre. Answering inbound calls from customers wishing to make a claim on their policy. You'll be dealing with customers who are in a variety of different situations; ranging from vehicles that...
-
Breakdown Claims Handler
3 days ago
Harrogate, North Yorkshire, United Kingdom Jigsaw Full timeWe are seeking a skilled and compassionate Breakdown Claims Handler to join our team at Jigsaw, where you will play a vital role in delivering exceptional customer service and resolving claims efficiently. This exciting opportunity is perfect for individuals who enjoy working in a fast-paced environment and value building strong relationships with...
-
Breakdown Claims Handler
3 weeks ago
Harrogate, North Yorkshire, United Kingdom PIB Group Full timeThe Role:We are seeking a skilled Breakdown Claims Handler to join our team at PIB Group. This exciting opportunity will see you working closely with our nationwide network of recovery agents and colleagues from other departments to deliver market-leading customer care. Key Responsibilities:Answering inbound calls from customers wishing to make a claim on...
-
Night Breakdown Claims Handler
5 months ago
Harrogate, United Kingdom Jigsaw Insurance Services Plc Full timeJob Advert **The Role**: We have a fantastic opportunity for a Breakdown Claims Handler to join us at our newly renovated and stylish head office in Harrogate town centre. Answering inbound calls from customers wishing to make a claim on their policy. You'll be dealing with customers who are in a variety of different situations; ranging from vehicles that...
-
Breakdown Claims Handler
5 months ago
Harrogate, United Kingdom PIB Insurance Brokers Full timeWe have a fantastic opportunity for a 6 month FTC for a Breakdown Claims Handler to join us at our newly renovated and stylish head office in Harrogate town centre. Answering inbound calls from customers wishing to make a claim on their policy. You'll be dealing with customers who are in a variety of different situations; ranging from vehicles that won't...
-
Breakdown Claims Handler
5 months ago
Harrogate, United Kingdom Jigsaw Insurance Services Plc Full timeWe have a fantastic opportunity for a 6 month FTC for a Breakdown Claims Handler to join us at our newly renovated and stylish head office in Harrogate town centre. Answering inbound calls from customers wishing to make a claim on their policy. You'll be dealing with customers who are in a variety of different situations; ranging from vehicles that won't...
-
Breakdown Claims Handler
4 months ago
Harrogate, United Kingdom PIB Group Full timeThe Role: We have a fantastic opportunity for a Breakdown Claims Handler to join us at our newly renovated and stylish head office in Harrogate town centre. Answering inbound calls from customers wishing to make a claim on their policy. You'll be dealing with customers who are in a variety of different situations; ranging from vehicles that won't start...
-
Breakdown Claims Resolution Specialist
3 days ago
Harrogate, North Yorkshire, United Kingdom Jigsaw Full timeAbout JigsawWe're a leading provider of breakdown claims services, committed to delivering exceptional customer experiences.Job Description:As a Breakdown Claims Handler at Jigsaw, you'll play a vital role in handling inbound calls from customers making claims on their policies. Your primary responsibility will be to respond to and resolve customer queries...
-
Breakdown Claims Handler
6 days ago
Harrogate, United Kingdom CV-Library Full timeWe have a fantastic opportunity for a Breakdown Claims Handler to join us at our newly renovated and stylish head office in Harrogate town centre. Answering inbound calls from customers wishing to make a claim on their policy. You'll be dealing with customers who are in a variety of different situations; ranging from vehicles that won't start at a...
-
Breakdown Claims Handler
4 days ago
harrogate, United Kingdom Jigsaw Full timeWe have a fantastic opportunity for a Breakdown Claims Handler to join us at our newly renovated and stylish head office in Harrogate town centre. Answering inbound calls from customers wishing to make a claim on their policy. You'll be dealing with customers who are in a variety of different situations; ranging from vehicles that won't start at a home...
-
Breakdown Claims Coordinator
41 minutes ago
Harrogate, North Yorkshire, United Kingdom Jigsaw Full timeWe have an exciting opportunity for a highly motivated and customer-focused individual to join our team as a Breakdown Claims Handler in Harrogate.About the RoleThis role is responsible for providing exceptional customer service by answering inbound calls from customers wishing to make a claim on their policy. As a Breakdown Claims Handler, you will be...
-
Part Time Breakdown Claims Handler
6 months ago
Harrogate, United Kingdom Jigsaw Insurance Services Plc Full timeJob Advert **The Role**: We have a fantastic opportunity for Breakdown Claims Handlers to join us at our newly renovated and stylish head office in Harrogate town centre. Answering inbound calls from customers wishing to make a claim on their policy. You'll be dealing with customers who are in a variety of different situations; ranging from vehicles that...
-
Breakdown Claims Handler
4 days ago
Harrogate, North Yorkshire, United Kingdom Jigsaw Full timeWe have a fantastic opportunity for a Breakdown Claims Handler to join us at our newly renovated and stylish head office in Harrogate town centre. Answering inbound calls from customers wishing to make a claim on their policy. You'll be dealing with customers who are in a variety of different situations; ranging from vehicles that won't start at a...
-
Claims Handler
4 days ago
Harrogate, North Yorkshire, United Kingdom Jigsaw Full timeWe have a fantastic opportunity for a Breakdown Claims Handler to join us at our newly renovated and stylish head office in Harrogate town centre. Answering inbound calls from customers wishing to make a claim on their policy. Working closely with your team and providing excellent levels of customer service, strong verbal and written communication skills are...
-
Breakdown Claims Resolution Specialist
4 days ago
Harrogate, North Yorkshire, United Kingdom Jigsaw Full timeWe are seeking a skilled Breakdown Claims Resolution Specialist to join our team at Jigsaw in Harrogate. As part of this role, you will be responsible for answering inbound calls from customers wishing to make a claim on their policy.This includes dealing with customers who are in a variety of different situations; ranging from vehicles that won't start at...
-
Breakdown Claims Resolution Specialist
6 days ago
Harrogate, North Yorkshire, United Kingdom Jigsaw Full timeAbout the RoleWe are seeking an experienced Breakdown Claims Resolution Specialist to join our team at Jigsaw in Harrogate town centre.
