Service Advisor
2 weeks ago
Service Advisor
-----------------------------------------------------------------------------------------------------------------
Introduction:
Join our dynamic team as a Motor Trade Service Advisor at a leading motor trade in Shrewsbury We are a customer-centric business dedicated to providing outstanding service to our clients. We’re looking for an experienced Service Advisor with a passion for delivering exceptional customer service and a deep understanding of the motor trade industry.
Objectives:
This is a fantastic opportunity to join a collaborative team where you will work closely with other Service Advisors, Vehicle Technicians, and the Service Manager. You’ll play a key role in ensuring that our customers receive top-quality service and that their vehicle needs are addressed efficiently. As part of our team, you will contribute to the smooth operation of our service department and help maintain high customer satisfaction.
Responsibilities:
As a Motor Trade Service Advisor, your main duties will include:
* Greeting customers and ensuring a welcoming environment in the service department.
* Listening to customer concerns and accurately documenting vehicle issues.
* Providing recommendations for necessary repairs and maintenance based on customer concerns and vehicle inspections.
* Upselling additional services or products that may benefit the customer.
* Scheduling appointments for vehicle repairs or maintenance.
* Communicating with Vehicle Technicians to ensure timely completion of repairs.
* Keeping customers informed of their vehicle's status throughout the repair process.
* Handling payment transactions and maintaining accurate records of all payments.
* Providing prompt and professional responses to customer questions and concerns.
Requirements:
To be successful in this role, you will need:
* At least 1year of experience as a Service Advisor or Aftersales Advisor within the motor trade, preferably in a main dealer environment.
* Experience with Kerridge is preffered
* Strong upselling and customer service skills.
* Excellent organizational skills and the ability to prioritize tasks effectively.
* Full UK driving license (no more than 6 points).
* A team-oriented mindset and the ability to collaborate well with others.
Benefits:
We offer a competitive starting salary of £26,000 with an OTE of up to £31,000, This is a full-time position, Monday to Friday, with Saturday mornings on a team rota. You’ll also have the opportunity to grow your career within a supportive and positive work environment.
If you have the skills and experience, we’re looking for, apply today and take the next step in your motor trade career
-
Service Advisor
4 months ago
Shrewsbury, United Kingdom Pendragon Full time**Service Advisor** **CarStore Shewsbury** **Competitive Salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...
-
Service Advisor
5 months ago
Shrewsbury, United Kingdom Pendragon Full time**Service Advisor** **CarStore Shrewsbury** **Salary of £23,103 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...
-
Service Advisor
5 months ago
Shrewsbury, United Kingdom Pendragon Full time**Service Advisor** **CarStore Shrewsbury** **Salary of £23,103 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...
-
Service Advisor
5 months ago
Shrewsbury, United Kingdom CarStore Full time**Service Advisor** **CarStore Shrewsbury** **Salary of £23,103 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...
-
Service Advisor
5 months ago
Shrewsbury, United Kingdom CarStore Full time**Service Advisor** **CarStore Shewsbury** **Competitive Salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...
-
Service Advisor
4 months ago
Shrewsbury, United Kingdom Pendragon Full time**CarStore Shrewsbury** **Salary of £23,103 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at Evans Halshaw CarStore...
-
Service Advisor
1 week ago
Shrewsbury, Shropshire, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner Group. As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.Key Responsibilities:Inform and consult with customers on vehicle servicing...
-
Service Advisor
4 months ago
Shrewsbury, United Kingdom Autotech Recruit Full time**JOB DETAILS****: - APPLY NOW Service Advisor LOCATION // Shrewsbury COUNTY // Shropshire JOB REF // ATR_28747 rate // £17 - £21 per hour TYPE // Contract Are you a driven, enthusiastic and motivated individual with a passion for customer care? Would you like to work on a flexible basis with a number of main dealerships, independent workshops,...
-
Service Advisor
4 weeks ago
Shrewsbury, Shropshire, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner Group. As a Service Advisor, you will play a vital role in providing exceptional customer service and ensuring that our customers receive the best possible experience when visiting our dealership.Key ResponsibilitiesProvide outstanding customer...
-
Service Advisor
4 weeks ago
Shrewsbury, Shropshire, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner Group. As a Service Advisor, you will play a vital role in providing exceptional customer service and ensuring that our customers receive the best possible experience when visiting our dealership.Key ResponsibilitiesProvide outstanding customer...
-
Service Advisor
2 weeks ago
Shrewsbury, Shropshire, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Shrewsbury.As a Service Advisor, you will be the vital link between our customers and the workshop, providing outstanding customer care and ensuring that vehicles are serviced to the highest standards.You will inform and consult with customers...
-
Service Advisor
2 weeks ago
Shrewsbury, Shropshire, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner Group.As a Service Advisor, you will be the vital link between our customers and the workshop, providing outstanding customer care and ensuring that vehicles are serviced to the highest standards.You will inform and consult with customers on...
-
Service Advisor
5 months ago
Shrewsbury, United Kingdom Inchcape Full time**Service Advisor - VW Shrewsbury** - Basic Salary up to £31,515 + OTE up to circa £41k, (depending on experience and accreditation)_ As a Service Advisor at our VW Shrewsbury Retail Centre you will not only receive and excellent salary package and OTE but also industry leading benefits package including: - **Vehicle purchase discounts** - There are...
-
Service Advisor
1 month ago
Shrewsbury, Shropshire, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Shrewsbury. As a Service Advisor, you will play a vital role in providing exceptional customer service and ensuring that our customers receive the highest level of care and attention.About YouWe are looking for an individual with excellent...
-
Service Advisor
1 month ago
Shrewsbury, Shropshire, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Shrewsbury. As a Service Advisor, you will play a vital role in providing exceptional customer service and ensuring that our customers receive the highest level of care and attention.About YouWe are looking for an individual with excellent...
-
Service Advisor
5 months ago
Shrewsbury, United Kingdom JT Hughes Full time**Based at**: JT Hughes Shrewsbury, 3 Battlefield Road, Shrewsbury **Reports to**: Honda Service Manager **Job Purpose**: To support the Aftersales Team (Service/Warranty) At JT Hughes Group we are a very successful family run established business. We pride ourselves for our outstanding customer service and long term staff retention. We have a new...
-
Service Advisor
1 month ago
Shrewsbury, United Kingdom CV-Library Full timeAbout the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner BMW Shrewsbury. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at...
-
Service Advisor
3 weeks ago
Shrewsbury, Shropshire, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Shrewsbury.As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.Your key responsibilities will include:Informing and consulting with...
-
Service Advisor
4 weeks ago
Shrewsbury, Shropshire, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Shrewsbury.As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.Your key responsibilities will include:Informing and consulting with...
-
Service Advisor
3 weeks ago
Shrewsbury, Shropshire, United Kingdom Sytner Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Shrewsbury.As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.Your key responsibilities will include:Informing and consulting with...
