Complex Needs Project Worker

4 days ago


Camden Town, United Kingdom CV-Library Full time

Central is currently recruiting for a female only Complex Needs Project Worker, to work in the Camden area. The female only service provides temporary accommodation for women who have experienced VAWG. The aim of the service is to provide a safe shelter and help them move towards independence.

The successful candidate will be required to work 37.5 hours per week, working across Monday – Friday, covering early (8AM – 4PM) and late (12:30PM – 8:30PM) shifts. Temporary cover is required for approximately 2 - 3 months. The pay rate is £14.49 per hour, with £1.75 holiday pay, totalling £16.24 per hour.

In this position, you will be required to:

* Hold a caseload of 5 key clients and carry out regular key working sessions resulting in agreed support plans that are person-centred, trauma informed and enable progression

* Complete comprehensive needs and risk assessment and risk management plans

* Work in a gender informed manner and recognise how clients' specific needs are influenced by their gender and their cultural background.

* Work closely with your clients to move them on within 28 days to suitable longer term accommodation and support clients to access and sustain their accommodation

* Respond effectively to risks around VAWG and work within a multi-agency framework to reduce risk, for example, referring to and attending MARAC.

* Work in partnership with other departments and external agencies to ensure that client needs are assessed and addressed appropriately

* Support clients to access and feel safe in engaging with specialist support in relation to their needs (i.e., substance use, health, mental health, complex trauma, offending, street activity)

* Ensure key clients’ income is maximised by accessing appropriate benefits, supporting to acquire budgeting skills, and set up bank accounts

* Support clients that may be ready to move into work, education, or training by assisting them to access suitable courses or placements.

* Prepare void rooms for letting within agreed target times and efficiently process referrals by carrying out initial needs assessments and interviews

* Carry out room and building checks and to report and follow up all hazards/repairs/maintenance issues in a timely fashion

Please note: this role involves lone working

To apply for this role, you must have:

* Experience of working with victims of VAWG, domestic violence and other gender-based violence

* Experience helping people to identify personal goals and supporting them through a process of change

* Experience managing challenging situations in relation to people, including responding calmly to crisis and dealing promptly, effectively and safely to complex situations

* Experience working in partnership with a range of individuals/agencies to coordinate activities and achieve positive outcomes

* A non-judgemental approach to working with multi-disadvantaged / complex needs clients and to promote a strengths-based approach.

* Knowledge of financial support available to clients to ensure income maximisation, rent payment, and increased financial resilience

* Understanding of professional boundaries and their importance when delivering trauma- informed support

* Familiarity with IT applications and basic keyboard skills and the ability to maintain accurate records and manage own administrative tasks

* Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards

Please note; this role is female only. Gender is considered to be a genuine occupational requirement - Equality Act 2010

Further requirements:

In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:

* Current valid right to work in the UK

* Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)

* A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £56)

* Employment or education history to cover the last 5 years which can be verified through the referencing process

How to apply:

If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.

*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position


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