Contract Manager

2 weeks ago

Sheffield, United Kingdom CV-Library Full time

Contract Manager£50,000 per annum + company car Locations of contract include but not limited to;Coventry

Sheffield

Southport 

Durham 

We are looking for a dynamic Contract Manager to organise and supervise a new contract in accordance with and to the standards required by Compass Group UK & Ireland and the client. To provide exceptional Foodservice and Support Service solutions to our clients that exceed customer requirements, whilst delivering key financial targets and contract specifications. The Contract Manager will develop and lead the team, as well as manage client and contractual relationships in a commercial manner, ensuring compliance and in line with net growth and retention targets. 
Key responsibilities
Understand and deliver all contractual terms

Communicate any on site client changes to line manager.  

Communicate regularly with client (as agreed)

Action plans are completed following client satisfaction surveys

Analyse and manage effectively all in unit costs.

Monitor and manage GP

Ensure cost and sales records are accurately inputted and maintained 

All food wastage is recorded and minimised

Ensure all customer requirements are communicated to all departments in advance to ensure effective planning

Complete labour schedule within the labour budget

Effectively minimise any agency and overtime spend

Adjust labour schedule in line with sales

Taking reasonable care for your own health and safety and that of others who may be affected by what you do or what they fail to do.

Implement all relevant HSE procedures within the unit and review them as appropriate.

Person SpecificationEssential 
Senior management experience leading and inspiring operational teams, working within brand guidelines to deliver results. 

Developed and led the implementation of change programme to deliver operational benefits.   

Experience in highly commercial and price-sensitive markets  

Excellent communication and presentation skills  

Significant experience at a senior management level 

Experience in managing complex and multiple stakeholder relationships.

Demonstrable financial acumen 

Excellent management skills & ability to demonstrate change management through a team. 

Have a proven track record of client/customer satisfaction. 

IT & computer literate

Track record of growing sales and retaining business

DesirableCatering, facilities management, or retail background

Experience in managing contract catering delivery.

Self-motivated and able to adapt to a changing environment.

Project / Change management experience

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