Plumbing Trade Counter Assistant
3 days ago
Plumbing & Heating Trade Counter Assistant
This is an exciting opportunity to join a family-owned builders’ merchant as they open a new Tottenham store in March 2025.
As a Plumbing & Heating Trade Counter Assistant, you will be the first point of contact for customers, providing expert advice, processing transactions, and ensuring the smooth operation of the trade counter.
Requirements:
* Working 48.5 hours per week, shifts between 6am-5pm Monday to Friday, and alternate weekends.
* Solid understanding of plumbing materials.
* Good interpersonal skills, confident and able to approach customers.
* Ability to work effectively as part of a busy team.
* The ability to prioritise responsibilities under pressure and be self-motivated.
Benefits:
* Annual salary £(phone number removed) - depending on experience
* Pension Scheme
* Group Life Assurance
* Staff Discount
* Discounts on top brands, online stores, events, and attractions
* Cycle to Work Scheme
* Employee Assistance Programme
* Long Service Awards
* 20 Days Annual Leave plus Bank Holidays
* Birthday Day Off
Responsibilities:
* Assist customers with plumbing product inquiries and provide expert advice.
* Process orders accurately, handle invoicing, and manage payments efficiently.
* Replenish stock on the shop floor and participate in regular stock counts.
* Assist with deliveries to and from the store.
* Handle telephone inquiries effectively, maintaining clear communication with customers and colleagues.
* Respond positively and promptly to customer needs
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