Plumbing Department Manager
3 weeks ago
Plumbing Department Manager
This is an exciting opportunity to join a family-owned builders’ merchant as they open a new Tottenham store in March 2025. They are looking for a Plumbing Department Manager to play a crucial role in supporting the day-to-day operations of the plumbing department. You will work closely with the Branch Manager to ensure the efficient functioning of the department and provide exceptional customer service.
Requirements:
* Working 48.5 hours per week, shifts between 6am-5pm Monday-Friday, and alternate weekends.
* Knowledge of plumbing materials and trends
* Experience handling trade quotes is essential
* Good interpersonal skills, confident and able to engage with customers.
* The ability to prioritise responsibilities under pressure and be self-motivated.
* Excellent sales and marketing skills
* Ability to manage people and delegate effectively.
Benefits:
* Annual salary £35-40k, depending on experience
* Pension Scheme
* Group Life Assurance
* Staff Discount
* Bonus structures
* Discounts on top brands, online stores, events, and attractions
* Cycle to Work Scheme
* Employee Assistance Programme
* Long Service Awards
* 20 Days Annual Leave plus Bank Holidays
* Birthday Day Off
Responsibilities:
* Running the day-to-day operations on a busy plumbing counter.
* Address customer inquiries, resolve issues, produce trade quotes and provide expert advice.
* Drive the team to enhance sales.
* Delegate effectively and manage the rest of the team.
* Ensure all deliveries are processed quickly and efficiently.
* Assist in placing orders and ensuring stock availability.
* Liaise with other departments to ensure overall efficiency and increased customer satisfaction.
* Maintain an organised and visually appealing plumbing department
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