Customer Service Administrator

1 day ago

Redhill, United Kingdom CV-Library Full time

Customer Service Administrator Redhill - £25,000

Exciting Job Opportunity - HYBRID/Redhill - Permanent - Great Benefits - Onsite Parking (when in the office) - Friendly Team - Progression.

We are searching for someone that is looking to join a successful company based in Redhill and play an extremely important support role for the business which is within their customer service admin team. Maybe you have been working within another position incorporating customer service, this could be in either in a face-to-face capacity or in an office environment, if so this is the role for you.

I have worked with this client for many years now and they have created a very successful business… they are expanding, and therefore the customer service team needs your help

The Benefits

Great work life balance
Chances to progress and further your career
Generous holiday and well-being benefits
Fantastic all-round benefit package
Great pensionThe Person:

Strong Customer Service experience within any industry
High attention to detail
A hunger to learn and a drive to succeed
Logical thinker and passionate about delivering a high level of customer service.
Comfortable speaking to other businesses and relaying information accurately.The Role:

You will be on the front line of the business, understanding the needs of external customers who you will either call, or who call in to the company.
Dealing with requests and updating the company system or forwarding onto the correct department.
Resolving customer enquiries and being a champion for the company with regards to complaint handling.
Investigating erroneous information internally and with external customers to come to a satisfactory resolution.

This role is a great career role and somewhere that hard work is rewarded, if this all sounds like a place you would like to be a part of, please get in touch with me.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

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