Customer Service Advisor
5 days ago
Job Summary
Provide care and sales support to the customers and engineers to retain and increase sales in line with the business goals and objectives.
The hours of work are 7.30am to 4.30pm Monday to Friday, with an unpaid 30-minute break. This is an office-based position.
Primary Responsibilities
* Support of Sales Team via answering of Sales calls, responding to enquiries/putting on of PO’s that come into the Sales inbox.
* Answer inbound calls and emails from engineers/customer related service enquiries.
* Making proactive outbound Sales calls.
* Participating on focused Sales drives to Trade customers.
* Coordinate with engineers to ensure timely completion of scheduled jobs and address any scheduling conflicts.
* Obtaining Full Addresses, contact names, parking details from customers prior to Engineer’s attendance.
* Serve as a point of contact for customers regarding their maintenance jobs, addressing enquiries, and providing updates on job status.
* Reactive coordination of engineers when needed for immediate work such as call outs.
* Organising parking for engineers via online websites.
* Liaise with subcontractors and suppliers to ensure timely delivery of materials and services.
* Provide general administrative support to ensure smooth operations within the office.
* Provision of support for the sales teams so they are able to concentrate on proactive selling.
Requirements
* Interpersonal skills ability to communicate at all levels and backgrounds and understands concerns, feelings and reactions of others
* Planning and organizing self to accomplish specific goals
* Problem solving with a willingness to make decisions once analysed making judgment on the best solution to a problem or situation
* Strong Team player willing to participate as a full member
* Strong organisational skills
* Excellent communication skills
* Attention to detail
* Proficiency in basic computer skills including Word, Excel & Outlook
Additional Information
* Working for a 3 Generation Family Business with a number of the family working within the company
* Bonus scheme available
* Small office team of 10+ persons
* On-site Parking
Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained
-
Customer Service Advisor
1 month ago
Lower Morden, United Kingdom CV-Library Full timeDo you have excellent customer service skills, coupled with a good level of administration experience? Would you like to bring this to a couple with a vision for a society where there is no more waste? When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water and...
-
Customer Service Advisor
1 month ago
Lower Darwen, United Kingdom CV-Library Full timeWho are Vital Energi? Here at Vital Energi we are a leading provider of renewable energy infrastructure and systems to the public and private sector. We are supporting Hospitals, Universities, New Build developments, Towns and Cities as well as Industrial and Commercial clients to decarbonise their buildings. We have, and continue to, work on...
-
Customer Service Advisor
3 weeks ago
Lower Darwen, United Kingdom Vital Energi Full timeWho are Vital Energi?Here at Vital Energi we are a leading provider of renewable energy infrastructure and systems to the public and private sector. We are supporting Hospitals, Universities, New Build developments, Towns and Cities as well as Industrial and Commercial clients to decarbonise their buildings. We have, and continue to, work on ground-breaking...
-
Customer Service Advisor
5 months ago
Morden, United Kingdom Kent Recruitment Bureau Full timeMorden | On premise | £25,000 to £30,000 per annum Permanent | Full-time | JO2112 **Job Summary** To provide care and support of customers/engineers through all interactions to retain and increase sales in line with the business goals and objectives. The normal hours of work are 7.30am to 4.30pm Monday to Friday, with an unpaid 30-minute break. These...
-
Sunday Sales Advisor
4 weeks ago
Morden, United Kingdom Pets Corner UK Full timePets Corner is an award-winning family run business, looking for customer focused, friendly sales advisors who have a genuine enthusiasm for people and pets to join our Morden store. We are the ‘ Home of Natural Pet Food’ and the worlds only carbon neutral pet store! We are dedicated to providing the best customer service and nutrition advice in...
-
Sales Advisor
4 weeks ago
Morden, Greater London, United Kingdom Pets Corner UK Full timePets Corner UK - Sales Advisor Job DescriptionWe are seeking a Sales Advisor to join our team at Pets Corner UK, a leading pet food retailer with a passion for providing exceptional customer service and promoting natural pet food. As a Sales Advisor, you will be responsible for delivering outstanding customer experiences, recommending products, and...
-
Sales Advisor
4 weeks ago
Morden, Greater London, United Kingdom Pets Corner UK Full timePets Corner UK - Sales Advisor Job DescriptionWe are seeking a Sales Advisor to join our team at Pets Corner UK, a leading pet food retailer with a passion for providing exceptional customer service and promoting natural pet food. As a Sales Advisor, you will be responsible for delivering outstanding customer experiences, recommending products, and...
-
Customer Services Advisor
2 weeks ago
Lower Tadmarton, United Kingdom CV-Library Full timeWe are delighted to be working with a leading global manufacturing company based in Banbury who are recruiting for a Customer Service Representative. The Customer Service Representative will be responsible for providing services to clients from account set up, order processing through to monitoring issues through to resolution. Duties will...
-
Personal Advisor
4 days ago
Morden, United Kingdom CV-Library Full timePersonal Advisor Duration: Initially 3 months Hours: 36 hours a week Rate: £25 umbrella an hour (£20 PAYE an hour) Location: Morden (3 days a week in the office) Merton Council are looking for a Personal Advisor to join their Preparing for Adulthood Team. As a Personal Advisor you will: Provide practical help and direct support to young...
-
Senior Retail Sales Advisor
5 months ago
Morden, United Kingdom Brewers Decorator Centres Full time**Senior Retail Sales Advisor** **Morden** **40 hours per week over 5 days** **Monday to Friday with Saturdays on a rota** **Competitive salary plus pension and company benefits** We have an exciting opportunity for a friendly and reliable Senior Retail Sales Advisor to join the team at our Brewers Decorator Centre in Morden, to provide exceptional...
-
Membership Sales Advisor
5 months ago
Morden, United Kingdom On1Fitness Full time**About Us**:At On1Fitness, we're dedicated to helping individuals achieve their fitness goals. We offer a supportive and dynamic work environment where your passion for fitness and excellent sales skills can thrive. Join us in providing exceptional service and contributing to our community's wellness. **Role Overview**:As a Membership Sales Advisor, you...
-
Membership Sales Advisor
5 months ago
Morden, United Kingdom On1Fitness Full time**About Us**:At On1Fitness, we're dedicated to helping individuals achieve their fitness goals. We offer a supportive and dynamic work environment where your passion for fitness and excellent sales skills can thrive. Join us in providing exceptional service and contributing to our community's wellness. **Role Overview**:As a Membership Sales Advisor, you...
-
Membership Sales Advisor
5 months ago
Morden, United Kingdom On1Fitness Full time**About Us**:At On1Fitness, we're dedicated to helping individuals achieve their fitness goals. We offer a supportive and dynamic work environment where your passion for fitness and excellent sales skills can thrive. Join us in providing exceptional service and contributing to our community's wellness. **Role Overview**:As a Membership Sales Advisor, you...
-
Customer Service Representative
4 weeks ago
Morden, Greater London, United Kingdom Reed Full timeCustomer Service AgentReed is seeking a dedicated Customer Service Agent to join their public sector team on a temporary basis for 6 months. This role is ideal for an individual with a strong background in customer service who is adept at handling inquiries and providing exceptional support to the public.Key Responsibilities:Respond to customer inquiries via...
-
Customer Service Representative
4 weeks ago
Morden, Greater London, United Kingdom Reed Full timeCustomer Service AgentReed is seeking a dedicated Customer Service Agent to join their public sector team on a temporary basis for 6 months. This role is ideal for an individual with a strong background in customer service who is adept at handling inquiries and providing exceptional support to the public.Key Responsibilities:Respond to customer inquiries via...
-
Customer Service Representative
3 weeks ago
Morden, United Kingdom Berry Recruitment Full timeCustomer Support RepresentativeWe are seeking a highly skilled and enthusiastic Customer Support Representative to join our team at Berry Recruitment. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and their customers.Key Responsibilities:Handle inbound customer inquiries via phone,...
-
Customer Service Representative
3 weeks ago
Morden, United Kingdom Berry Recruitment Full timeCustomer Support RepresentativeWe are seeking a highly skilled and enthusiastic Customer Support Representative to join our team at Berry Recruitment. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and their customers.Key Responsibilities:Handle inbound customer inquiries via phone,...
-
Customer Service Agent
3 weeks ago
Morden, Greater London, United Kingdom Berry Recruitment Full timeCustomer Support RepresentativeWe are seeking a highly skilled and enthusiastic Customer Support Representative to join our team at Berry Recruitment. As a key member of our client's support team, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of support.Key Responsibilities:Handle...
-
Customer Service Agent
3 weeks ago
Morden, Greater London, United Kingdom Berry Recruitment Full timeCustomer Support RepresentativeWe are seeking a highly skilled and enthusiastic Customer Support Representative to join our team at Berry Recruitment. As a key member of our client's support team, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of support.Key Responsibilities:Handle...
-
Customer Service Representative
4 weeks ago
Morden, United Kingdom Berry Recruitment Full timeAbout the RoleThis is an exciting opportunity to work with a dynamic team as a Customer Support Representative. As a key member of our team, you will be responsible for handling customer inquiries through various channels, providing exceptional service, and ensuring customer satisfaction.ResponsibilitiesHandle customer inquiries via phone, email, or...