Workplace Experience Coordinator

3 weeks ago

London, United Kingdom CV-Library Full time

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team based in London on an permanent basis.

About The Role

As a CBRE Workplace Experience Coordinator role you will be at the forefront of delivering a positive, best-in-class office experience as a cultural ambassador, community advocate, and service leader. As part of a "front-of-house" team, you will be responsible for providing excellent service and crafting a comfortable atmosphere by greeting visitors while supporting all employee-facing services

Key Responsibilities

Greets employees and announces clients and visitors ,Receives and transfers incoming calls to appropriate parties.
Provides coordination and support for delivery of workplace services like Concierge, Reception, Switchboard, and Room Management. A/V Support, Meeting and event management, Supply and Expense Management, Meeting, and events coordination Equipment Care, etc.
Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and/or connects with appropriate partners to address issues.
Responds to customer requests and complaints with accurate and detailed information according to specific requests.
Follows security and emergency procedures as defined for the property. Responds to emergencies in a calm, efficient manner. Acquires appropriate assistance and makes appropriate notifications by operating procedures.
Recruit/ Engage with change champions and floor stakeholders on the rollout
Scheduled/ minuted meetings to be carried out on a monthly/ quarterly
Liaison with stakeholders on what desks are not clear the previous day to encourage improvement.
Observation reporting on vacant desks
Proactively report on any maintenance issues to CRS Helpdesk.
Report on any known AV issues to Multimedia services.
Locker set/reset
Liaison with Facilities Management team and escalating where required
Participation in welcome workshops
Innovation and suggestions to enhance service delivery

Experience Required

Reliable and conscientious worker willing to learn and develop new skills and adapt to new working environments
Good administrative skills
Well organized and good prioritisation and planning skills
All services are delivered in a confident and efficient manner
Service orientated attitude combined with innovative thinking and the willingness to learn more about FM.
Self-motivated and resourceful with good written and verbal communication skills
IT literate with strong experience of working with Microsoft Word, Excel, Outlook and PowerPoint software
Able and flexible handling a wide variety of items daily
Ability to work under pressure
Able to communicate with all levels of staff in a polite and efficient manner
Strong Customer Service background with previous experience
Ability to prioritise workload to effectively meet deadlines
Passionate about customer service and keen to develop FM knowledge
Firm understanding of delivering exceptional customer service
Acute eye for detail and service standards with excellent communication and influence skills (written and verbal)
Diplomacy in a demanding, fast-moving customer focused environment

About CBRE Global Workplace Solutions

As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE."

Application Process

Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

No agencies please.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

#GWSEMEA

  • Workplace Experience Coordinator

    6 months ago

    London, United Kingdom Talent Locker Full time

    **Workplace Experience Coordinator**, **London**, 4 month initial contract** **Start 13**th** May** in London** **£25ph (Umbrella company payroll)** **Are you between roles at the moment? Keen to work onsite for a great high-level tech firm to deliver an excellent workplace experience? Please read on!** We have a contract role until end of September...

  • Workplace Experience Coordinator

    7 months ago

    London, United Kingdom Talent Locker Full time

    **Workplace Experience Coordinator** **London** **4-weeks** **Immediate start onsite in London** **£25ph (Umbrella company payroll)** **Are you between roles at the moment? Keen to work onsite for a great high-level tech firm for a month to deliver an excellent workplace experience? Please read on!** We have a short-term pre-Christmas holiday cover...

  • Workplace Experience Coordinator

    2 weeks ago

    London, Greater London, United Kingdom Sodexo Group Full time

    Job SummaryWe are seeking an experienced Workplace Experience Coordinator to join our team at Sodexo in Gresham Street. As a Workplace Experience Manager, you will be responsible for leading a team and managing assets to ensure they meet legal and business standards.The ideal candidate will have strong technical skills with experience managing large budgets...

  • Workplace Consultant

    3 weeks ago

    London, United Kingdom Saunders Workplace Associates Full time

    Associate Director, WorkplaceLondon£85k + package Prior experience of leading and developing workplace strategy and change projects? Keen to be at the forefront of some fantastic workplace projects across EMEA? Able to lead workplace projects from end to end? This rapidly expanding workplace consulting team are seeking a hands on workplace strategist with...

  • Workplace Consultant

    3 weeks ago

    London, United Kingdom Saunders Workplace Associates Full time

    Associate Director, WorkplaceLondon£85k + package Prior experience of leading and developing workplace strategy and change projects? Keen to be at the forefront of some fantastic workplace projects across EMEA? Able to lead workplace projects from end to end? This rapidly expanding workplace consulting team are seeking a hands on workplace strategist with...

  • Workplace Consultant

    3 weeks ago

    London,, UK, United Kingdom Saunders Workplace Associates Full time

    Associate Director, WorkplaceLondon£85k + package Prior experience of leading and developing workplace strategy and change projects? Keen to be at the forefront of some fantastic workplace projects across EMEA? Able to lead workplace projects from end to end? This rapidly expanding workplace consulting team are seeking a hands on workplace strategist with...

  • Workplace Consultant

    2 weeks ago

    London, United Kingdom Saunders Workplace Associates Full time

    Job Description Associate Director, Workplace London £85k + package Prior experience of leading and developing workplace strategy and change projects? Keen to be at the forefront of some fantastic workplace projects across EMEA? Able to lead workplace projects from end to end? This rapidly expanding workplace consulting team are seeking a hands on...

  • Workplace Experience Coordinator, Emea

    7 months ago

    London, United Kingdom FloQast Full time

    Do you have Office/Facilities Coordination experience and are looking for a way into HR? Or, do you have HR Coordination experience and are willing to take on a hybrid office management role in a fast moving, energetic tech company? If so, then read on! The Workplace Experience Coordinator will aid in Company growth by managing the daily operations of the...

  • Workplace Champion

    7 months ago

    London, United Kingdom Atlas Workplace Services Full time

    **About The Role**: **Atlas Workplace Services **has an exciting opportunity for a **Office Manager (Workplace Champion) **to join our corporate team working with our Client in London.** This role will be based full time at our client site in Appold Street, London, with plans to move location to Fenchurch Street later this year as well as Monthly visits to...

  • Workplace Coordinator

    2 weeks ago

    London, Greater London, United Kingdom Sanderson Recruitment Plc Full time

    Key ResponsibilitiesWe are recruiting for a Workplace Coordinator to be based in London/Leeds. The role will involve managing various administrative tasks, including processing monthly orders and payroll changes.As a Workplace Coordinator, you will work closely with the Head of Payroll and Pensions to monitor Employer Pension Notices and communicate key...

  • Workplace Experience Coordinator

    6 months ago

    London, United Kingdom Match Group Full time

    **Match Group**, through its portfolio companies, is a leading provider of dating services available globally. Our portfolio of brands includes Tinder, Hinge, Meetic, Match, OkCupid, PlentyOfFish, plus a number of other brands, each designed to power and inspire meaningful connections. The Match Group PREWF Team — encompassing Protect, Real Estate,...

  • Workplace Experience Coordinator Specialist

    4 weeks ago

    London, Greater London, United Kingdom CBW Staffing Solutions Full time

    Job DescriptionWe are seeking an experienced Workplace Experience Coordinator to join our team at CBW Staffing Solutions. This role offers a unique opportunity to work in a fast-paced environment and take on new challenges.The successful candidate will have previous experience in a similar role, with strong administration skills and the ability to manage...

  • Workplace Coordinator

    6 months ago

    London, United Kingdom Australasian Recruitment Company Full time

    **WORKPLACE COORDINATOR** A leading construction company is looking for someone to support with facilities management on site at a leading asset management firm. **Working hours are 7am to 3:30pm.** **WORKPLACE COORDINATOR ROLE**: - Daily triaging of tickets, advising the Macro operation team of any trends, recommendations, or improvements - Developing...

  • Workplace Experience Coordinator

    2 months ago

    London, United Kingdom CBRE Full time

    CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. About The Role We are recruiting a Workplace Experience Coordinator to join the team located in London. The successful candidate will provide a professional, engaging and interactive first point of contact for the building occupants...

  • Workplace Project Lead

    5 days ago

    London, Greater London, United Kingdom Saunders Workplace Associates Full time

    About Saunders Workplace AssociatesSaunders Workplace Associates is a leading provider of workplace consulting services, specializing in workplace strategy, change, communications, and workplace design. With a strong reputation for delivering exceptional results, we are committed to helping organizations create effective workplaces that drive business...

  • Senior Workplace Strategist

    5 days ago

    London, Greater London, United Kingdom Saunders Workplace Associates Full time

    Job OverviewSaunders Workplace Associates is seeking a highly skilled Senior Workplace Strategist to lead and develop workplace strategy and change projects across EMEA. The ideal candidate will have circa 5 years' experience in workplace consultancy including workplace strategy, change, communications, and workplace design.The successful candidate will be...

  • Director of Workplace Solutions

    6 days ago

    London, Greater London, United Kingdom Saunders Workplace Associates Full time

    Workplace Strategist Leader Job OpportunityWe are seeking an experienced Workplace Strategist Leader to join our rapidly expanding workplace consulting team. In this role, you will be responsible for leading workplace projects from end-to-end, developing innovative solutions to drive workplace change, and delivering best-in-class workplace strategy.You will...

  • Director of Workplace Solutions

    5 days ago

    London, Greater London, United Kingdom Saunders Workplace Associates Full time

    Workplace Consultant Job DescriptionThis job description outlines the key responsibilities and requirements for the Senior Workplace Strategist role at Saunders Workplace Associates.The successful candidate will be responsible for leading and developing workplace strategy and change projects across EMEA. They will have circa 5 years' experience in workplace...

  • Workplace Strategist Leader

    5 days ago

    London, Greater London, United Kingdom Saunders Workplace Associates Full time

    Job Title: Senior Workplace Consultant ExpertThis is an exciting opportunity to lead workplace projects from end-to-end as a Senior Workplace Consultant Expert with Saunders Workplace Associates. With circa 5 years' experience in workplace consultancy, you will have expertise in workplace strategy, change, communications, and design.In this role, you will be...

  • Workplace Consulting Director

    3 weeks ago

    London, United Kingdom Saunders Workplace Associates Full time €100,000

    Workplace Consulting Director London £100k + package Prior experience of leading and developing a fledgling Workplace Consulting practice? Keen to be at the forefront of some fantastic workplace projects across EMEA? Know how to run a P&L – focussing on the P?! This one could be for you! This small core workplace consulting team are seeking a...