Contact Centre Claims Advisor

1 month ago


York, United Kingdom CV-Library Full time

Page Personnel have just registered a new exciting Permanent Contact Centre Claims Advisor Position in York to work for a non for profit business

This would be an excellent opportunity for someone who is looking to join a reputable business within the area that invest in their employees from day one providing a fantastic training and development plan

Client Details

Page Personnel have just registered a new exciting Permanent Contact Centre Claims Advisor Position in York to work for a non for profit business

This would be an excellent opportunity for someone who is looking to join a reputable business within the area that invest in their employees from day one providing a fantastic training and development plan

If you are looking to join a company that are passionate about providing an excellent service to their customers and have an fabulous name within their market then please apply now

Description

As a Contact Centre Claims Advisor you will be forefront of the business processing claims for members and handling a range of enquiries along the way.

You could be dealing with vulnerable customers providing support and care ensuring each call is dealt with providing the highest level of service and excellent experience.

The role will be mainly telephone based handling inbound calls and occasionally corresponding with customers through other platforms.

Profile

Ideally some office based customer service experience however the business can be open to other backgrounds such as hospitality and retail

A high level of empathy and supportive

Exceptional customer service skills

An excellent problem solver

The ability to work in a fast paced environment

A great team player

Job Offer

Salary of £23400+ reputable business within the non for profit sector+ easily accessible location in York+ free parking+ excellent transport links+ hybrid working+ excellent training and coaching induction+ progression and development plan+ fab on site facilities+ free gym on site+ excellent benefits package+ discounts of all the major retailer+ Monday to Friday 9am-5pm+ health and well being activities+ incentives and socials+ opportunity to get involved with supporting the community and charities+ excellent culture and team+ immediate interview



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