Distribution Coordinator

3 days ago

Solihull, United Kingdom CV-Library Full time

Are you a Distribution Coordinator, Transport Planner, Transport Coordinator or Shipper looking for your next permanent role?  If so then read on as we may just have the role for you

At Tarmac, ‘who you are’ matters.  We want to get to know you.  If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.

We are currently looking for an experienced Distribution Coordinator to join our friendly team based from Tarmac’s Hub close to Birmingham Airport in the West Midlands, the focus of this role will be Tarmac’s part of one of Europe’s largest infrastructure projects.  This role is commutable from Birmingham, Solihull, Coventry, Sutton Coldfield, Nuneaton, Tamworth, Hinkley, Dudley, Wolverhampton, Cannock, Stourbridge, Oldbury, West Bromwich, Walsall, Redditch, Bromsgrove, Lichfield, Aldridge, Willenhall, Kenilworth, Warwick, Royal Leamington Spa and the surrounding areas. 

This is a Part-Time position where your standard hours of work will be 09:00 – 14:30

Here at Tarmac, we are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds, therefore prior technical experience isn’t always necessary for success.

Main ResponsibilitiesYou as a Distribution Coordinator will work cross-functionally within our HS2 Team; this will primarily include the day-to-day communications with our customers to provide the ‘face’ of Tarmac.

Your role as a Distribution Coordinator will include (not exhaustive):

Ensure ownership on all your customer relationships, via telephone and email, this will be with our customers, suppliers and local teams; including drivers
Ensure you are providing each and every contact with an enjoyable service experience, by providing a high level of customer care and attention at all times
Complete data entry and processing; you will maintain data entry protocols and carefully record other information throughout your day
Collaborate within the team to clarify facts, exchange information, or resolve enquiries and issues
Contribute to the continuous improvement of the business you're working for by identifying and taking ownership of opportunities for improvement to the processes you use, the services you will provide and the values you can add to the business
Input of accurate customer data into the CRM system
Accurately process all order information and respond positively and confidently to our customers' requests, scheduling and planning to ensure timely delivery of orders agreed with our customers optimising cost through effective planning
Liaise and communicate regularly with all relevant internal departments including but not limited to, Finance, Depot and Purchasing
As a Distribution Coordinator, you will be developing and demonstrating industry-leading product knowledge which will help you to attain and proactively keep abreast of new trends/products in the market by attending product and vendor training, researching and even self-studyThis is a Part-Time position where your standard hours of work will be 09:00 – 14:30 Monday - Friday with Saturday AM (Saturday is worked from home) worked on scheduled rotation, the role; upon completion of successful training will also have the potential to have an element of hybrid working.

The Ideal CandidateTo succeed in the role of a Distribution Coordinator the following is what we are looking for in a future colleague:

Confident in the use of IT systems
Positive and approachable in your manner
Demonstrate first class customer service
A high attention to detail with a positive ‘can-do’ attitude
Great communication skills with the ability to demonstrate tenacity and resilience when working under pressure
Enjoy a team-based environmentWhy UsIn addition to the role of Distribution Coordinator we offer an extensive range of career development opportunities and industry-leading rewards, incentives, and benefits:

Bonus scheme 
Enhanced holiday entitlement 
Contributory pension scheme 
Access to the Tarmac Reward website with discounts on retailers, holidays, etc. 
Access to our Employee Assistance helpline for free and confidential advice 
Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & Carers, Ability, Wellbeing, Female Voice, and Menopause
Training and development opportunities Interested? Why not click here to find out more?  Go on… are you ready to build your future? 

Tarmac is an equal-opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment. 

@Tarmac #Tarmac #Tarmaccareers #DistributionCoordinator #Distributionadministrator #Despatchadministrator #Despatchcoordinator #Customerservice #Salesaccountmanager #Customerservicescoordinator #Salesmanagement #Accountmanager #Hybridworking

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