IT Support Engineer

4 weeks ago

ShorehambySea, United Kingdom CV-Library Full time

DON'T MISS THIS
Passionate Service Desk 1st/2nd Line Support Engineers Wanted

Elevate your career in the dynamic world of IT Support We're on the lookout for Service Desk 1st/2nd Line Support Engineers to thrive in our client's fast-paced environment.

Ready to make your mark? Read on and be part of something extraordinary

Key Responsibilities for the Service Desk 1st/2nd Line Support Engineers:

Keep the IT Documentation up to date
Manage multiple tickets
Logging incidents via an advanced automated ticketing system
Assist technical support requests within the team via phone and email
Ensure good communication with both customers and staff
Meet and exceed SLAsSkills Required for the Service Desk 1st/2nd Line Support Engineers:

Strong written and spoken communication skills
Experience working with Microsoft technologies (incl. Active Directory, Windows Server, Office 365)
Ability to work independently and as part of a team
Service Desk Experience
Exceptional customer service skills and engagement
You must be within a 45 minute commute from Shoreham-By-Sea.If this is right for you and within the area seeking a new position, please apply for additional information or contact Thomas Edevane from Clearwater People Solutions

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