Field Service Manager

1 month ago

Ealing, United Kingdom CV-Library Full time

Job Advertisement
Field Service Manager / Defects Manager / Quality Assurance Manager
Location: West London and Surrounding Areas
Salary: £50,000 + Attractive Package

Are you a dynamic and customer-focused professional with a strong background in property maintenance or construction? Do you have experience managing teams and resolving defects efficiently? If so, we have an exciting opportunity for you

I am recruiting for leading property developer based in West London, renowned for delivering high-quality homes and developments. As a Field Service Manager, you will play a critical role in ensuring customers receive exceptional aftercare and service.

Key Responsibilities:

* Defect Analysis: Investigate and analyse property defects, ensuring root causes are identified and resolved promptly.

* Team Management: Lead and manage a team of skilled operatives, providing clear direction and support to deliver high standards of workmanship.

* Customer Engagement: Act as the face of the company, meeting customers to address concerns and ensuring their satisfaction with the resolution process.

* Operational Oversight: Plan and prioritise tasks effectively, balancing customer needs with operational efficiency.

* Quality Control: Conduct regular inspections to ensure all work meets our quality standards and complies with regulations.

What We’re Looking For:

* Proven experience in a similar role, preferably within property development or a related industry.

* Strong leadership and people management skills.

* Excellent communication and interpersonal abilities.

* A proactive problem solver with a focus on customer satisfaction.

* Knowledge of construction processes, materials, and defect rectification.

* Full UK driving licence (essential).

What We Offer:

* Competitive salary of £50,000 per annum.

* Comprehensive benefits package, including bonuses, pension, and vehicle allowance.

* Career development opportunities within a growing and reputable company.

* A supportive and collaborative working environment.

If you’re passionate about delivering excellence and thrive in a fast-paced, customer-centric role, we’d love to hear from you

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