Service Advisor

1 month ago


Wolverhampton, United Kingdom CV-Library Full time

Brilliantin Recruitment is excited to offer an excellent opportunity for a motivated Service Advisor to join a busy dealership in Wolverhampton

The Role

As a Service Advisor, you will be the vital link between our customers and the workshop, delivering outstanding customer care. Your responsibilities will include:

* Informing and consulting customers about vehicle servicing, keeping them updated at every stage, and answering their queries.

* Liaising with technicians and workshop control on vehicle statuses to ensure timely readiness.

* Advising customers on the best products and services we offer.

This is a dynamic and customer-focused role where building genuine rapport and understanding customer needs is key.

Working Hours:
Sytner Service Advisors work flexible schedules, typically including Saturdays with a weekday off, ensuring top-tier service for customers.

About You

To succeed as a Service Advisor, you will need:

* Excellent organisational and administrative skills, with keen attention to detail.

* A strong background in customer service, capable of maintaining high customer satisfaction in a fast-paced environment.

* (Preferred but not essential) Previous experience and working knowledge of Kerridge.

What’s in it for You?

You’ll be working with the UK’s largest prestige motor retail group, renowned for their supportive workplace culture and industry-leading benefits, including:

* Enhanced Holiday Entitlement – 33 days, including bank holidays.

* Industry-Leading Maternity, Paternity, and Adoption Pay.

* Career Development Opportunities.

* Long Service Recognition every five years.

* Discounted Car Schemes.

* High-Street Discounts.

* Discounted Gym Memberships.

* Cycle-to-Work Scheme.

* One Paid Day Annually for Voluntary/Community Work.

If you’re ready for a rewarding role where customer care is the priority, we’d love to hear from you


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