Repairs Planner

1 month ago


Ferndale Greater London, United Kingdom CV-Library Full time

Position: Planner (2x positions available)
Location: Lambeth, SW2 
Hours: 8am-5pm
Salary: £16.50 umbrella rate

Temp to perm position / full time office based

Job Details:

Planning approx. 10-11 operatives on a daily basis
Answering inbound and outbound calls from residents, operatives and staff
Handling a general enquiry inbox
Working on WIP reports
Answer incoming calls with regards to repairs issues
Effective use of their in house system to actively schedule available Operatives and Sub-Contractors to jobs.
Deal with complex repairs, demanding customers and those who have suffered service failure, to contain issues and maintain customer satisfaction.
Handling calls and emails from the client to log issues, deploy Operatives and monitor completion of the work, providing updates at regular intervals.
Ensure that the system is updated in a timely manner so that the client and the Operations are in receipt of the most up to date information.
Develop and maintain effective working relationships with Operatives, clients, customers (internal and external) and suppliers
Understanding and diagnosing repair requests. Take ownership and responsibility for identifying the customer's needs and use appropriate questioning, listening and diagnosis skills to identify the issues and offer appropriate solutions.
Managing incoming repairs inbox and allocating repairs works appropriately
Scheduling work for operatives to attend properties and undertake works
Experience:

Experience within housing repairs 
Experience scheduling engineer diaries 
You will need to understand and take responsibility for the fact that this role is pivotal to the successful delivery of the duties of the contract.
You will have strong organisational and time management skills and be able to multi task effectively.
You will have excellent communication skills, a “can do” attitude with an eye for detail and be able to transmit and encourage that attitude.
Advance Excel, Word & Time Management skills.
Act as a conduit to continually improve first point of contact call management & Job creation.
 
If you are interested in this position please apply or call Leah Seber at Build Recruitment.

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer


  • Repairs Planner

    6 days ago


    Ferndale, Greater London, United Kingdom Build Recruitment Full time

    Position: Planner (2x positions available)Location: Lambeth, SW2 Hours: 8am-5pmSalary: £16.50 umbrella rateTemp to perm position / full time office basedJob Details:Planning approx. 10-11 operatives on a daily basisAnswering inbound and outbound calls from residents, operatives and staffHandling a general enquiry inboxWorking on WIP reportsAnswer incoming...

  • Repairs Planner

    4 weeks ago


    East London, United Kingdom Howells Solutions Limited Full time

    Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, permanent Based in Stratford £27,000 per annum Are you an experienced Repairs Planner? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on...

  • Repairs Planner

    2 months ago


    London, United Kingdom CV-Library Full time

    My client is looking for an experienced repairs planner to join them in their rapidly growing responsive maintenance team. Working in our Hammersmith office, you will be reporting into the Contracts Manager, liaising closely with the client and operatives. Day to day duties for a repairs planner would include: Allocating and scheduling in works for...

  • Repairs Planner

    4 weeks ago


    London, United Kingdom Skilled Careers Full time

    My client is looking for an experienced repairs planner to join them in their rapidly growing responsive maintenance team. Working in our Hammersmith office, you will be reporting into the Contracts Manager, liaising closely with the client and operatives.Day to day duties for a repairs planner would include:Allocating and scheduling in works for...

  • Repairs Planner

    4 weeks ago


    East London, United Kingdom Fortus Recruitment Full time

    Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry.We are currently working on behalf of a Housing association. My client is currently looking for Repairs Planner in East London This role requires a strong Planner/Scheduler with a background in social housing, specifically...

  • Repairs Planner

    8 months ago


    London, United Kingdom Akton Recruitment Full time

    **Repairs Planner** **Camden** I am recruiting for a local authority who is looking for someone to assist with the management of high volume responsive repair works orders end to end across a designated geographical area working in accordance with right first time operating principles. **Job Role** Scheduling and allocating repairs for a designated team...

  • Repairs Planner

    5 months ago


    London, United Kingdom Akton Recruitment Full time

    **Repairs Planner** **Southwark** **£22 Per Hour** I am recruiting for a local authority who is looking for someone to work within the Maintenance and Repairs team for adaptations work and covering ceiling leaks. In this role you will booking in orders, managing materials and engaging with operatives and vulnerable residents. **Key...

  • Repairs planner

    2 months ago


    London, United Kingdom CV-Library Full time

    Repairs Planners Salary: £26 - £30K based in Southgate N14 Holiday pay+ benefits The ideal candidate will have Knowledge of maintenance repairs on domestic properties and highly experienced in planning. This is a permanent position, full-time 5 days week, Monday to Friday 9am-5pm. Please apply online with an updated CV. For this role,...

  • Repairs planner

    4 weeks ago


    London, United Kingdom CMS Recruitment Full time

    Repairs PlannersSalary: £26 - £30K based in Southgate N14Holiday pay+ benefits The ideal candidate will have Knowledge of maintenance repairs on domestic properties and highly experienced in planning.This is a permanent position, full-time 5 days week, Monday to Friday 9am-5pm. Please apply online with an updated CV.For this role, you must have evidence of...

  • Repairs Planner

    5 months ago


    London, United Kingdom Omega Recruitment Group Full time

    Job Title : Repairs Planner (L3Z1) Job Category : Building Services & Maintenance Category : Agency Workers Client Location : Holmes Road Depot Justification : Project/ One Off Workload Peak IR35 Status : Inside IR35 Hours Per Week : 36.00 Start Time : 08:00 End Time : 16:30 PAYE Pay Rate £19.25 ph Umbrella/Ltd Pay Rate £24.03 ph **Main...

  • Repairs Planner

    3 weeks ago


    london (kingston upon thames), United Kingdom Fortus Recruitment Full time

    Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry.We are currently working on behalf of a Housing association. My client is currently looking for Repairs Planner in Kingston.This role requires a strong Planner/Scheduler with a background in social housing, specifically...


  • London, United Kingdom Akton Recruitment Full time

    **Repairs Scheduler/Planner** **Westminster** **Temporary Contract **Job Role** The post holder will be responsible for organising the full scheduling of works orders for the newly established Direct Labour Organisation (DLO) Communal Service. Liaising with the repairs teams the post holder will ensure the DLO operatives are completing the jobs they have...


  • East London, United Kingdom Actaris Site Services Full time

    Full Time Permanent - East London - Posted 1 year ago - Negotiable £ Actaris is looking for a RESPONSIVE REPAIRS PLANNER / ADMIN in Brentwood. The role of Planner / Scheduler is an essential part of the team - your role coordinates our mobile workforce to ensure jobs are booked with the relevant tradesperson promptly and that the company is delivering...

  • Repairs Planner

    5 months ago


    London, United Kingdom Fox Morris Group Full time

    **Fox Morris Group** are working to recruit an **Repairs Planner** **Length - 6+month ongoing contract** **Your Role** - Keeping fire risk works order data up to date - Raising purchase orders - Collating data - Planning trade diaries - Raising and planning follow ons - Liaising with subbys **If you are interested, please send across an up-to-date CV and...

  • Repairs Planner

    3 weeks ago


    London, United Kingdom CV-Library Full time

    Repairs Planner London Bridge Up to £25,000 Hyde is looking to recruit a Repairs Planner on a fixed term contract, ending on the 31st March 2025. Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our...

  • Repairs Planner

    4 weeks ago


    London, United Kingdom The Hyde Group Full time

    Repairs PlannerLondon BridgeUp to £25,000Hyde is looking to recruit a Repairs Planner on a fixed term contract, ending on the 31st March 2025.Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by...

  • Repairs Planner

    5 months ago


    London, United Kingdom GCS Recruitment Specialists Ltd Full time

    A leading maintenance organisation in Kingscross is looking for experienced Repairs Planners with prior experience working within social housing in a busy organisation. This is a office based position. Pay rate is £16 per hour PAYE Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an...


  • East London, United Kingdom Actaris Site Services Full time

    Full Time Permanent - East London - Posted 4 hours ago - Negotiable £ Actaris is looking for a Responsive Repairs Planner/scheduler in East London The role of Planner / Scheduler is an essential part of the team - your role coordinates our mobile workforce to ensure jobs are booked with the relevant tradesperson promptly and that the company is...

  • Repairs Planner

    1 week ago


    London, United Kingdom The Hyde Group Full time

    Repairs PlannerLondon BridgeUp to £25,000Hyde is looking to recruit a Repairs Planner on a fixed term contract, ending on the 31st March 2025.Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by...

  • Repairs Planner

    3 weeks ago


    London, United Kingdom Wates Full time

    We have an opportunity for a Repairs Planner to join our Wates team within our Responsive Maintenance division. You will be working out of our Lambeth office on one of our social housing contracts, delivering planning for our reactive maintenance appointments.Key Accountabilities will include:Schedule works into diaries for up to 20 operatives daily...