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Senior Technical Account Manager

2 months ago

Stevenage, United Kingdom CV-Library Full time

Senior Account Manager

This is a vibrant and busy company who are looking for hungry, "go getting" and self-motivated people to join their sales and account management team. This position is the main contact point for customers and is often the most used route of communication for customers and suppliers.

There is a huge earning potential in this role as well as progression opportunity. This is about developing existing business with your customers and having the ability to pick up on buying signals from them, as well as finding out about new projects and builds, as well as other key contacts within the business. You will be proactive and able to build customer rapport, so that the customer thinks of you as their main supplier, rather than one of your competitors. You will also be proactive in following up on high volumes of leads that come in through various channels and engaging with new prospects. Therefore, it is essential that you come have strong B2B account management experience.

Customer relationships are at the forefront of everything you do You will be rewarded with uncapped commission and team bonuses, so this is a fantastic opportunity to make money

The aim of this role is to ensure the smooth running of your individual accounts maintaining customer satisfaction and retention at all times. You will have administrative support assisting you with your day-to-day duties; however, this is still a very heavily-based admin role.

The company is a distributor of electronic components and logistical services to manufacturers of electronic equipment. They support many industries such as automotive, medical and security, but the bulk of their activity is with the defence and harsh environment sectors. If you come from this sort of background or even a manufacturing background, I want to speak to you

Duties will include:

* You will be the main contact point for customers.

* Purchasing and attention to QA requirements

* Quoting on products

* Managing the supply and product into the business, through the business and eventually onto the customer

* Sourcing parts from suppliers

* Progressing orders through from start to finish

* Alerting clients if orders are late or products not easily sourced

* Dealing with returns, invoice queries & credit notes

* Responsible for export compliance paperwork

The Ideal Person:

* Driven by targets and bonus earnings

* Decision making on margins and supplier choice

* A confident and outgoing personality

* Must have previous sales or account management experience

* Has worked to KPI’s & targets previously

* Excellent communication skills and commercial awareness

* Ability to manage their workload and keep to strict deadlines

* A great attention to detail

* Computer literate and numerate

* Happy to do lots of paperwork

* Take complete responsibility for the smooth running of your accounts

Perks and Benefits

* Basic Salary £35000 - £40000 plus commission

* Pension

* 22 days holiday - Plus bank holidays. Plus Xmas shutdown

* Onsite Gym

* Perk Box

* Virtual Care - GP Service

* Onsite Parking

Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy

Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in