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Receptionist (AO) - Band 2

2 months ago

Ashford, United Kingdom CV-Library Full time

Our Public Sector client based in Ashford, Kent is looking for a receptionist to support their department. This is a 8 week temporary assignment.

The Probation Service is a statutory criminal justice service that supervises high-risk offenders released into the community.

£11.44 per hour
Assignment until Nov 2024
Hours of work: Monday 1pm - 9pm, Tuesday 1pm - 9pm, Wednesday 1pm - 7pm, Thursday 1pm - 9pm.

Optional Friday 8.45am - 5.15pm.

BPSS and BDS clearance is required for this role Within the role of receptionist, you will take on varying duties which will include but not be limited to:

To be first point of contact and greet people on probation and visitors professionally both face to face, via telephone and email.
Logging arrival and departure times, ensuring the appropriate member of staff is notified and issue visitor passes and security fobs as necessary.
Answer all enquiries while on reception.
To deal with all logistics for a building including managing all mail items, ordering PPE and office stationery, meeting room equipment, taking delivery of items and ensuring they get to the right destination and managing room, hot desk and car parking bookings, support and service meeting rooms including preparing for events and event registration as required.
To organise the pay of bus fares/travel warrants to people on probation and handle day to day petty cash including collection and transport of petty cash and travel warrants between Probation properties.
To log building faults and incidents and keep a log of maintenance and repairs escalating issues through the appropriate channels and making decisions (within guidelines) on the urgency of the faults in order to maintain the security of the building.
Diffuse potentially violent situations and recognising where additional support is required, be that internal management or external security/policing presence, and to be alert to conversations that might indicate a safeguarding/risk issue and take appropriate remedial action such as emailing the Probation Practitioner and updating systems.Diversity in the workplace:

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group