Customer Service

3 days ago

Horton Kirby, United Kingdom CV-Library Full time

Customer Service Administrator

Hybrid Flexibility

North Kent

Full time

Are you a professional Customer Service candidate with B2B experience?

If so, then continue reading, this could be the ideal role for you

Our client is looking for a driven and reliable customer service candidate with strong communication skills and experience working within a B2B role. This is a fantastic opportunity to join a reputable business who value their employees

Details of this Customer Service Administrator position include:

Act as the first point of contact for all customers via email and telephone.

Liaising with customers, learning more about their businesses and requirements.

Processing customer orders and returns in a timely manner.

Support internal teams by providing quotes and appropriate documentation.

Update the internal CRM system with accurate information of customers’ records.

Managing fleet contracts, including processing orders and instructions as appropriate.

Supporting the sales team with building and maintaining strong customer relationships and identifying opportunities to cross sell.

Managing fleet fittings as and when required.

Any other ad hoc duties as and when required.

To bag yourself an interview for this role you will have/be:

Previous B2B customer service experience.

Computer literate with knowledge all MS packages.  

Able to make independent decisions and prioritise own workload.

Able to adhere to deadlines and timeframes.

Excellent communication skills.

Able to build and maintain stable relationships.

Strong organisation skills.

Flexible and methodical.

This is a great opportunity work within a company who are willing to contribute to development of their employees and full training will be provided.

My client also offers a generous benefits package including a generous discretionary bonus, pension scheme, death in service and 25 days AL + BH (Increasing by 1 day every 2 years).

If you want to work for a company where talent and hard work is appreciated, then apply now for immediate consideration

This role is being handled by Hannah Sladden, Recruitment Consultant at Pearson Whiffin Recruitment.

Not the right role but still looking?

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients

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