Travel Consultant

3 days ago


Westbury on Trym, United Kingdom CV-Library Full time

Travel Consultant
This well established retail travel company have a reputation for providing a truly professional service, and their team of experts are skilled at providing a personalised approach to match customers to their dream holidays. They now have a new opportunity for an experienced Travel Consultant to join their growing retail team. Salary of £25k to £26k plus commission with an OTE of up to circa £35k.
Travel Consultant - Role & Responsibilities:
* Provide a friendly, professional service to customers both face to face or over the phone to determine travel needs, budget and preferences.
* Use sales ability to book all elements of the trip including upselling extras such as transfers, excursions, and insurance etc.
* Provide advice to customers using expert knowledge of destinations, cultures, weather and activities.
* Offer a customer focused after sales service, to collect payments, deal with any questions and handle any amendments & cancellations etc.
* Build and maintain excellent relationships with suppliers and tour operator partners.
* Conduct own research to build and main strong destination knowledge and stay abreast of industry trends.
* Maintain an accurate record of bookings, payments, transactions, phone calls and meetings.
* Represent the company as required to attend travel events & conferences.
Travel Consultant - Skills & Experience Required:
* Proven experience as a travel consultant, ideally minimum of 2 years' experience.
* Strong worldwide knowledge of popular holiday destinations.
* Ability to deliver high quality customer service and passion for creating exceptional travel experiences.
* A genuine passion for travel and its ever-changing landscape, staying current with global travel trends and events, and competitor activities.
* A tenacious, positive approach with a proven track record in travel sales.
* Working knowledge of a variety of travel booking systems.
* Excellent communication skills, both written and verbal and numerical competence.
* Exceptional customer service skills.
* Strong attention to detail and accuracy skills.
Travel Consultant - Additional information:
* Salary dependent on experience, £25k to £26k basic plus commission, OTE up to circa £35k.
* 100% office based in retail travel store in Bristol area.
* Working Monday to Friday 9 to 5.30 with 1 in 3 Saturdays 9 to 1.30 (half day off in lieu)
* Regular fam trips
Please apply for the position of Travel Consultant online or email your cv to (url removed)
Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.
C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit (url removed)


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