Senior Desktop Engineer

5 days ago

London, United Kingdom CV-Library Full time

Role: Senior Desktop Engineer
Job Type: Contract
Day Rate: As per market standard [Inside IR35]
Duration: 6 Months + Possible extension
Work Location: London, United Kingdom
This is a high profile client looking for a highly experienced and senior candidate with over 20 years experience. Stakeholder management experience is mandetory, as is experience managing a team of desktop support engineers.
Key Responsibilities:
Desktop Infrastructure Management:
* · Design, deploy, diagnose, update and manage desktop environments with a focus on Windows 10/11 systems.
* · Ensure desktop environments are secure, scalable, and optimized for performance.
Windows Active Directory (AD):
* · Administer and maintain Active Directory environments, including user and group management, GPO creation, and troubleshooting.
* · Design, diagnose and implement AD security best practices, including managing authentication protocols and ensuring compliance with security policies.
Windows Hello for Business:
* · Design and implement Windows Hello for Business, including the configuration of biometrics, PINs, and multi-factor authentication (MFA).
* · Troubleshoot issues related to Windows Hello for Business and ensure seamless user authentication processes.
Secure Network Connectivity:
* · Deploy, configure, and manage Cisco AnyConnect VPN solutions to ensure secure remote access for end-users.
* · Monitor and troubleshoot Wired, Wireless and VPN connectivity issues, ensuring high availability and performance for remote workforces.
* · Familiar with 802.1x network access control
TPM Certificates:
* · Manage the deployment and renewal of TPM (Trusted Platform Module) certificates managed by Windows Hello for Business across the desktop environment.
* · Ensure proper integration of TPM certificates with other security protocols and applications.
Security & Compliance:
* · Ensure all desktop systems comply with corporate security policies and industry best practices.
* · Collaborate with the security team to implement and monitor endpoint protection measures.
Technical Support:
* · Provide advanced troubleshooting and support for desktop-related issues, escalating to other teams as necessary.
Documentation & Reporting:
* · Maintain detailed documentation of configurations, processes, and procedures.
* · Generate reports on desktop performance, security compliance, and incident response activities.
Experience:
* · 5+ years of experience in desktop engineering, with a focus on enterprise environments.
* · Proven experience with Windows Active Directory, including advanced GPO management.
* · Strong expertise in Windows Hello for Business, Cisco AnyConnect, and TPM certificate management.
Technical Skills:
* · Proficient in Windows 10/11 administration and troubleshooting.
* · Strong knowledge of networking fundamentals, including VPNs and network security.
* · Experience with endpoint management tools (e.g., SCCM, Intune).
* · Familiarity with scripting languages (e.g., PowerShell) for automation and process improvement.
Certifications:
* · Relevant certifications such as Microsoft Certified: Modern Desktop Administrator, Cisco Certified Network Associate (CCNA), or similar are a plus.
Soft Skills:
* · Strong communication and collaboration skills, with the ability to work effectively in a team environment.
* · Detail-oriented with strong organizational skills.
* · Ability to manage multiple projects and tasks simultaneously

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