Senior Desktop Engineer

4 days ago

London, United Kingdom Uniting People Full time
Job Title: Senior Desktop Engineer

Uniting People is seeking a highly experienced Senior Desktop Engineer to join our team. As a key member of our IT department, you will be responsible for designing, deploying, and managing desktop environments with a focus on Windows 10/11 systems.

Key Responsibilities:
  • Design and deploy desktop environments with a focus on Windows 10/11 systems.
  • Ensure desktop environments are secure, scalable, and optimized for performance.
  • Administer and maintain Active Directory environments, including user and group management, GPO creation, and troubleshooting.
  • Design, diagnose, and implement AD security best practices, including managing authentication protocols and ensuring compliance with security policies.
  • Deploy, configure, and manage Cisco Any Connect VPN solutions to ensure secure remote access for end-users.
  • Monitor and troubleshoot Wired, Wireless, and VPN connectivity issues, ensuring high availability and performance for remote workforces.
  • Manage the deployment and renewal of TPM certificates managed by Windows Hello for Business across the desktop environment.
  • Ensure proper integration of TPM certificates with other security protocols and applications.
  • Ensure all desktop systems comply with corporate security policies and industry best practices.
  • Collaborate with the security team to implement and monitor endpoint protection measures.
  • Provide advanced troubleshooting and support for desktop-related issues, escalating to other teams as necessary.
  • Maintain detailed documentation of configurations, processes, and procedures.
  • Generate reports on desktop performance, security compliance, and incident response activities.
Requirements:
  • 5+ years of experience in desktop engineering, with a focus on enterprise environments.
  • Proven experience with Windows Active Directory, including advanced GPO management.
  • Strong expertise in Windows Hello for Business, Cisco Any Connect, and TPM certificate management.
  • Proficient in Windows 10/11 administration and troubleshooting.
  • Strong knowledge of networking fundamentals, including VPNs and network security.
  • Experience with endpoint management tools (e.g., SCCM, Intune).
  • Familiarity with scripting languages (e.g., Power Shell) for automation and process improvement.
  • Relevant certifications such as Microsoft Certified: Modern Desktop Administrator, Cisco Certified Network Associate (CCNA), or similar are a plus.

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