Key Account Manager

1 month ago

London, United Kingdom CV-Library Full time

Key Account Manager - Ocean Freight

Location: London

This role is initially expected to be fully on-site before transitioning to hybrid working

Salary: £35,000 - £55,000 dependant on experience

Reports to: Director of Key Accounts

Department: Logistics/ Supply Chain

About Us:

Sure Logistics is a leading provider of global logistics solutions, offering end-to-end services for supply chain optimisation. We specialise in freight forwarding, customs brokerage, warehousing, and distribution, with a strong focus on delivering efficient and cost-effective solutions to our clients. We partner with businesses to streamline their global shipping needs. Our team is dedicated to providing innovative, sustainable solutions that meet the dynamic demands of the international shipping industry and our commitment to excellence in customer service and operational efficiency makes us a trusted partner in international trade.

Role Overview:

We are seeking a dynamic and results-driven Key Account Manager specialising in Ocean Freight to join our expanding sales team. The successful candidate will be responsible for managing and growing key client relationships within the ocean freight sector, ensuring the highest levels of service and satisfaction. You will work closely with internal teams to provide tailored logistics solutions that meet clients' needs while maximising revenue opportunities.

This role requires an individual with excellent communication skills, a deep understanding of the ocean freight industry, and a proven track record in account management and business development.

Key Responsibilities:

Account Management:
Serve as the main point of contact for key ocean freight accounts, developing and maintaining long-term relationships.
Understand clients' business objectives and provide strategic logistics solutions that align with their needs.
Monitor customer satisfaction and address issues in a timely and effective manner.
Business Development:
Identify opportunities for expanding services with existing clients, driving account growth through upselling and cross-selling additional services.
Develop and implement account-specific strategies to increase revenue, improve service delivery, and enhance customer loyalty.
Negotiation & Pricing:
Lead negotiations on ocean freight contracts, including rates, terms, and conditions, ensuring competitive pricing and service offerings.
Work with the pricing and procurement teams to ensure profitability while maintaining client satisfaction.
Operations Coordination:
Collaborate with internal teams, including operations, customer service, and logistics, to ensure timely and efficient execution of ocean freight shipments.
Monitor shipment performance and resolve any operational issues to maintain smooth service delivery.
Reporting & Analysis:
Prepare and deliver regular reports on account performance, including KPIs, shipping volumes, revenue, and profitability.
Analyse market trends and competitor activity to ensure that services are competitive and aligned with market demand.
Market Intelligence:
Stay up-to-date with industry trends, regulations, and best practices in the ocean freight and logistics sectors.
Provide insights and recommendations to clients on optimising their supply chains and reducing shipping costs.Key Requirements:

Experience:
Minimum of 2 years of experience in a key account management role, specifically within the ocean freight/logistics industry.
Strong understanding of ocean freight operations, including shipping terms (Incoterms), vessel scheduling, port operations, and customs clearance.
Skills:
Excellent negotiation and communication skills, with the ability to build and maintain relationships at all levels of client organisations.
Strong analytical and problem-solving skills, with the ability to use data to inform decision-making.
Ability to manage multiple high-value accounts and prioritise tasks effectively.
Proficiency in CargoWise FMS and MS Office Suite (Excel, PowerPoint, Word).
Qualifications:
Industry certifications (e.g., FIATA, IATA, etc.) are a plus.
Personal Attributes:
Strong customer orientation with a focus on delivering exceptional service.
Self-motivated, driven by results, and capable of working independently and as part of a team.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions

  • Key Account Manager

    2 days ago

    London, United Kingdom Hudson Clarke Associates Full time

    **Key Account Manager - £60,000 basic pa + 10% bonus + excellent benefits including private healthcare. Hybrid role - mix of Office and Home Working** **Company** A new exciting opportunity has arisen for a Key Account Manager with 5 + years experience of managing larger global accounts. You will be joining an established and growing tech company who are...

  • Key Account Manager

    2 days ago

    London, United Kingdom Morgan Philips Specialist Recruitment Full time

    Company description: Morgan Philips Group is an innovative recruitment business with a footprint across 4 continents. In just 5 years, we have built a global platform that disrupts conventional thinking in executive and professional recruiting. We combine high-touch consultancywith worldwide search capability and digital sourcing technologies to help you...

  • Key Account Manager

    2 weeks ago

    London, Greater London, United Kingdom James Adams Full time

    About the RoleWe are seeking a seasoned Sales Performance Leader to join our team at James Adams. In this role, you will be responsible for managing a portfolio of high-value customer accounts in the Utilities sector.As a field-based Key Account Manager, you will lead onsite meetings with senior decision-makers, develop strong client relationships, and drive...

  • Key Account Manager

    3 weeks ago

    London, United Kingdom Advanced Technical Recruitment Full time

    Key Account Manager – Microscopy and Medical Imaging – London – IM3386Salary: c£40k p/a, plus OTE, travel allowance, subsistence and generous benefitsJob Term: Permanent, Full TimeJob Outline:A leading developer of Medical Imaging equipment is now seeking an additional Key Account Manager, in the London area, to support their range of Optical Imaging...

  • Key Account Manager

    4 weeks ago

    London, United Kingdom Corecruitment International Careers Full time

    Key Account Manager (Grocery Retail) - Hybrid - £55-65K (dependent on experience) + Benefits My client is a well-established family-owned business who have built and earned a reputation for delivering high quality products in the food & beverage industry. With a turnover in excess of £1billion and a huge focus on sustainability, they supply their products...

  • Key Account Manager

    1 month ago

    London, United Kingdom CV-Library Full time

    Key Account Manager – Microscopy and Medical Imaging – London – IM3386 Salary: c£40k p/a, plus OTE, travel allowance, subsistence and generous benefits Job Term: Permanent, Full Time Job Outline: A leading developer of Medical Imaging equipment is now seeking an additional Key Account Manager, in the London area, to support their...

  • Key Account Manager

    1 month ago

    London, United Kingdom Zachary Daniels Full time

    Job Description Exciting Key Account Manager Opportunity, £60k + Benefits and Car Allowance! Zachary Daniels is thrilled to present an exciting opportunity to join a rapidly evolving organisation as a Key Account Manager. Are you passionate about streetwear? Do you see yourself driving the success of an iconic brand in this dynamic space? We're...

  • Key Account Manager

    1 month ago

    London, United Kingdom Zachary Daniels Full time

    Exciting Key Account Manager Opportunity, £60k + Benefits and Car Allowance!Zachary Daniels is thrilled to present an exciting opportunity to join a rapidly evolving organisation as a Key Account Manager. Are you passionate about streetwear? Do you see yourself driving the success of an iconic brand in this dynamic space? We're currently looking for a...

  • Key Account Manager

    1 month ago

    London, United Kingdom Zachary Daniels Full time

    Exciting Key Account Manager Opportunity, £60k + Benefits and Car Allowance!Zachary Daniels is thrilled to present an exciting opportunity to join a rapidly evolving organisation as a Key Account Manager. Are you passionate about streetwear? Do you see yourself driving the success of an iconic brand in this dynamic space? We're currently looking for a...

  • Key Account Manager

    2 months ago

    London, United Kingdom CV-Library Full time

    A leading developer of Medical Imaging equipment is now seeking an additional Key Account Manager, in the London area, to support their range of Optical Imaging Instrumentation. Reporting to the Regional Sales Manager you will be expected to achieve the territory sales targets by developing and managing customer relationships, ensuring customers receive...

  • Key Account Manager

    3 weeks ago

    London, United Kingdom Advanced Technical Recruitment Full time

    A leading developer of Medical Imaging equipment is now seeking an additional Key Account Manager, in the London area, to support their range of Optical Imaging Instrumentation.Reporting to the Regional Sales Manager you will be expected to achieve the territory sales targets by developing and managing customer relationships, ensuring customers receive...

  • Key Account Manager

    3 days ago

    London, United Kingdom CPJ Recruitment Full time

    **High-end interior product brand / manufacturer looking for a Key Account Manager to support and service interior fit-out clients in and around London.** **Area**:London and surrounding area **The Company hiring Key Account Manager support** Our client is a market leading interiors brand and a renowned manufacturer of high-spec aesthetic interior design...

  • Key Account Manager

    6 days ago

    London, United Kingdom Macgregor Black Full time

    **Key Account Manager** **Are you a driven Key Account Manager with retail experience?** **Do you have strong Leadership skills?** **Are you looking for your next challenge?** **MacGregor Black**is currently partnering with a **Leading Fashion Brand**, on the search for a **Key Account Manager.**This is a permanent role based in**London.** **As the Key...

  • Key Account Manager

    6 days ago

    London, United Kingdom Talent Digital Full time

    **Our Client** Our client, an early stage, high growth tech business has developed a 'Social Mobile and Desktop App’ designed to disrupt the $250bn Wedding hospitality global market. Founded in 2016 by a tech entrepreneur who has successfully built and taken a businessto IPO. Our client is now looking to make their next strategic hire, a Key Account...

  • Key Account Manager

    2 days ago

    London, United Kingdom P3 Search & Selection Full time

    An opportunity to join a leading provider of foodservice solutions who have over 50,000 products that supply all areas of the foodservice industry. These include restaurants, hotels, bars, hospitals, care homes, businesses, stadia and education facilitiessuch as schools, colleges and universities. The business generated £2 billion turnover last year,...

  • Key Account Manager

    5 days ago

    London, United Kingdom Macgregor Black Full time

    **Key Account Manager** **Are you able to sell technical products to win new business?** **Do you have experience managing a P&L over £500k?** **Is your speciality in working with high quality premium apparel?** MacGregor Black is currently partnering with a **Leading Consumer Goods brand**, on the search for a **Key Account Manager**. This is a...

  • Key Account Manager

    2 months ago

    London, United Kingdom CV-Library Full time

    Key Account Manager – HORECA (Hotels, restaurants, cafes or catering Location: London, with travel Salary: £35-48,000 + benefits + car allowance + bonus Our clients key accounts team helps to deliver their Clients purpose by building shared success with their customers, making access to the highest quality products in their portfolio and...

  • Key Account Manager

    2 weeks ago

    London, United Kingdom High Profile Resourcing Ltd Full time

    Key Account Manager – HORECA (Hotels, restaurants, cafes or catering Location: London, with travel Salary: £35-48,000 + benefits + car allowance + bonus Our clients key accounts team helps to deliver their Clients purpose by building shared success with their customers, making access to the highest quality products in their portfolio and...

  • Key Account Manager

    4 days ago

    London, United Kingdom High Profile Resourcing Ltd Full time

    Key Account Manager – HORECA (Hotels, restaurants, cafes or catering Location: London, with travel Salary: £35-48,000 + benefits + car allowance + bonus Our clients key accounts team helps to deliver their Clients purpose by building shared success with their customers, making access to the highest quality products in their portfolio and...

  • Key Account Manager

    3 days ago

    London, United Kingdom Working Solutions Recruitment Full time

    **Key Account Manager - London and South (Retail)** Our well-established client brings together the traditional values of a family-run company and the international career development opportunities of a globally operating group. We have an exciting opportunity for a Key Account Manager to join their team. To plan and carry out direct sales activities...