Application Support Analyst
2 days ago
Applications Support Analyst
Location: Manchester - Hybrid working
Duration: 12 months
Rate: £600.00 - £675.00
About the Role:
As an Applications Support Analyst, you'll be an essential part of our Technology Applications Support Group. Working closely with colleagues from various business units, the Technology department, and our client-facing teams, you'll play a pivotal role in maintaining and supporting a blend of internally developed and third-party software applications. This dynamic environment requires quick problem-solving skills, a keen eye for detail, and the ability to manage complex issues from identification to resolution.
Key Responsibilities:
Provide application monitoring and support for internal technical teams, Client Support teams, external third-party support groups, and users of hosted applications.
Investigate and identify the source of issues, whether they are software-related, business process-related, or usage-related, and route them to the relevant teams if needed.
Ensure smooth application recovery during priority incidents, even with limited support.
Collaborate with a cross-continental, cross-culture support team, coordinating efforts between diverse groups.
Support core hours from 08:00 to 18:00 on-site, with additional support provided by our global team from 02:00 to 08:00, Monday to Friday.What We're Looking For:
Technical Skills:
Strong SQL scripting skills.
Familiarity with scripting languages like PowerShell or VBScript.
Experience with monitoring tools (e.g., AppDynamics, Splunk, Grafana, Cloudprober, Moogsoft).
Knowledge of multi-tier application architecture and web technologies.
Experience working in both Production and Non-production environments.
Ability to manage application recovery during critical incidents.
Basic understanding of Message Queuing systems (e.g., IBM WebSphere MQ, Microsoft MQ).
Familiarity with issue tracking systems like ServiceNow.Why Join Us?
You'll be part of a forward-thinking technology team that values collaboration, innovation, and excellence. If you thrive in a fast-paced environment and are eager to make a meaningful impact, we'd love to hear from you
Candidates will ideally show evidence of the above in their CV to be considered please click the "apply" button.
Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive
-
Application Support Analyst
2 months ago
Manchester, United Kingdom CV-Library Full timeApplication Support Analyst – Manchester | Hybrid Working | Software Support We are seeking a proactive Application Support Analyst to join a dynamic technical services team, based in the City centre of Manchester, who are offering with hybrid working flexibility. In this Software support role, you'll deliver high-quality software and...
-
Application Support Analyst
4 weeks ago
Manchester, United Kingdom Erin Associates Full timeApplication Support Analyst – Manchester | Hybrid Working | Software SupportWe are seeking a proactive Application Support Analyst to join a dynamic technical services team, based in the City centre of Manchester, who are offering with hybrid working flexibility. In this Software support role, you'll deliver high-quality software and application support...
-
IT Applications Support Analyst
3 months ago
Manchester, United Kingdom Nexperia Full timeNexperia is one of the world’s leaders in essential semiconductors and aspires to become a $10b turnover business by 2030. This ambition can be achieved through our next generation technologies, ongoing improvement in manufacturing sustainability, state-of-the-art facilities, and most importantly, investing in our people. What our Applications Support...
-
IT Applications Support Analyst
1 week ago
Manchester, United Kingdom Nexperia Full timeWe are now seeking a dedicated and technically skilled Applications Support Analyst to join our manufacturing-focused Information Technology team. As an Applications Support Analyst, you will play a crucial role in maintaining and supporting the software applications used in our high-tech semiconductor wafer manufacturing processes. You will partner with...
-
Application Support Analyst
1 month ago
Manchester, United Kingdom Fruition IT Full timeApplication Support Analyst Role Overview We a recruiting for a number of roles within our Application Support team; responsible for the day-to-day support and operations. Primarily the role will undertake support activities involving various underwriting platform applications, working on Incident, Problem and Service requests. Outside of BAU there are...
-
Application Support Analyst
1 month ago
Manchester, United Kingdom Fruition IT Full timeApplication Support Analyst Role Overview We a recruiting for a number of roles within our Application Support team; responsible for the day-to-day support and operations. Primarily the role will undertake support activities involving various underwriting platform applications, working on Incident, Problem and Service requests. Outside of BAU there are...
-
Application Support Analyst
3 weeks ago
Manchester, United Kingdom Fruition IT Full timeApplication Support Analyst Role Overview We a recruiting for a number of roles within our Application Support team; responsible for the day-to-day support and operations. Primarily the role will undertake support activities involving various underwriting platform applications, working on Incident, Problem and Service requests. Outside of BAU there are...
-
Application Support Analyst
4 weeks ago
Manchester, United Kingdom Fruition IT Full timeApplication Support AnalystRole OverviewWe a recruiting for a number of roles within our Application Support team; responsible for the day-to-day support and operations. Primarily the role will undertake support activities involving various underwriting platform applications, working on Incident, Problem and Service requests. Outside of BAU there are ample...
-
Application Support Analyst
1 month ago
Manchester, United Kingdom Fruition IT Full timeApplication Support AnalystRole OverviewWe a recruiting for a number of roles within our Application Support team; responsible for the day-to-day support and operations. Primarily the role will undertake support activities involving various underwriting platform applications, working on Incident, Problem and Service requests. Outside of BAU there are ample...
-
Application Support Analyst
1 month ago
Manchester, United Kingdom Fruition IT Full timeApplication Support AnalystRole OverviewWe a recruiting for a number of roles within our Application Support team; responsible for the day-to-day support and operations. Primarily the role will undertake support activities involving various underwriting platform applications, working on Incident, Problem and Service requests. Outside of BAU there are ample...
-
Application Support Analyst
2 weeks ago
Manchester, United Kingdom Fruition IT Full timeApplication Support Analyst Role Overview We a recruiting for a number of roles within our Application Support team; responsible for the day-to-day support and operations. Primarily the role will undertake support activities involving various underwriting platform applications, working on Incident, Problem and Service requests. Outside of BAU there...
-
Application Support
5 months ago
Manchester, United Kingdom Coburg Banks Full timeJob Title: - Application Support - Finance - Salary: - £34000.00 - £37000.00 - Job Type: - Permanent - Location: - Manchester - Sector: - IT - Job Ref: - BBBH1372_1708679651 **Role Title**:Application Support - Finance **Location**:Manchester (Hybrid - 2 Days In-Office) **Salary**:£34,000 - £37,000 **The Role**: - Proficient in advanced...
-
Application Services Analyst
18 hours ago
Manchester, United Kingdom Arts Council England Full timeAbout the Role:">We are seeking a highly skilled Application Support Analyst to join our Business Systems team. The successful candidate will be responsible for providing second-line support for our core business systems and delivering change projects.">Key Requirements:">Experience of querying and manipulating data in relational databases, particularly...
-
Application Support Analyst
1 month ago
Manchester, United Kingdom Fruition IT Full timeApplication Support Analyst Role Overview We a recruiting for a number of roles within our Application Support team; responsible for the day-to-day support and operations. Primarily the role will undertake support activities involving various underwriting platform applications, working on Incident, Problem and Service requests. Outside of BAU there are...
-
Application Support Analyst
1 month ago
Manchester, United Kingdom Fruition IT Full timeApplication Support Analyst Role Overview We a recruiting for a number of roles within our Application Support team; responsible for the day-to-day support and operations. Primarily the role will undertake support activities involving various underwriting platform applications, working on Incident, Problem and Service requests. Outside of BAU there are...
-
Application Support Analyst
2 months ago
Manchester, United Kingdom Hays Full timePrestigious opportunity within a pioneering technology team, for an experienced Application Support Engineer with knowledge of either the housing sector or delivering systems migrations. Dedicated to a large scale digital transformation and systems migration, this is a hybrid role with offices in Manchester and Merseyside. As one of our Applications Support...
-
Application Support Analyst
2 months ago
Manchester, United Kingdom Hays Full timePrestigious opportunity within a pioneering technology team, for an experienced Application Support Engineer with knowledge of either the housing sector or delivering systems migrations. Dedicated to a large scale digital transformation and systems migration, this is a hybrid role with offices in Manchester and Merseyside. As one of our Applications Support...
-
Application Support Analyst
2 months ago
Manchester, United Kingdom Hays Full timePrestigious opportunity within a pioneering technology team, for an experienced Application Support Engineer with knowledge of either the housing sector or delivering systems migrations. Dedicated to a large scale digital transformation and systems migration, this is a hybrid role with offices in Manchester and Merseyside. As one of our Applications Support...
-
Application Support Specialist
1 month ago
Manchester, United Kingdom Fruition IT Full timeRole OverviewWe are seeking a skilled Application Support Analyst to join our team at Fruition IT. As a key member of our Application Support team, you will be responsible for providing exceptional support and operations for our underwriting platform applications.Key ResponsibilitiesResolve Incident, Problem, and Service request tickets within agreed Service...
-
Application Support Team Lead
7 months ago
Manchester, United Kingdom Oliver James Associates Full timeWe're looking for an Application Support Team Lead to join an industry leading organisation that are going through a period of growth due to continued success! (Even during the last few years) You'd be joining to lead their Service Desk Environment - a small but dedicated team, you remit covering both Application and Infrastructure. Their solutions help...
