IT Technician, SC

3 days ago

Gloucester, United Kingdom CV-Library Full time

IT Technician, SC (288lw) – Telecommunications – Gloucester - £25,000.00-£30,000.00 + benefits

Our client, an international provider of advanced Telecommunications solutions for mission and business critical networks, are looking for a highly motivated IT Technician to join the existing IT Team within a fast-paced environment. This person will form an important and integral part of an expanding business & training will be provided.

All applicants must be eligible for UKSC & NPPV3 clearances.

DUE TO THE NATURE OF THIS RECRUITMENT CONSULTANCY, WE ARE ONLY ABLE TO REPRESENT INDIVIDUALS WHO ARE EX MILITARY.

Job Responsibilities

After training - be the first point of contact for technical issues, managing troubleshooting efforts and ensuring fast solutions.

Managing Onboarding & Offboarding by facilitating a seamless IT setup for new starters and handling the offboarding processes.

Support employees with technology issues, hardware & software upgrades & office equipment replacement.

Maintain IT documentation – track tasks through a ticketing system and develop internal user guides & trouble shooting documents and keep updated.

Collaborate in additional projects and tasks as directed by the IT Manager.

Contribute to smooth daily operations.

Experience

Solid IT skills & knowledge of necessary software including MSWord, Excel & Outlook.

Excellent communication & interpersonal skills and fluency in English.

Ability to remain calm and logical when troubleshooting technical challenges.

Passionate about learning new skills and embracing changing priorities.

Ability to manage time efficiently & anticipate potential issues before they arise.

Understanding of Windows operating systems.

Ability to resolve issues promptly, minimising downtime after training.

Ability to lift & carry equipment (e.g. Switch & server installs).

Understanding or knowledge of ENTRA/InTune.

Desirable

Familiarity with network fundamentals.

Knowledge of permissions management & administration along with Active Directory.

Knowledge of servers preferred.

If you are interested in applying, please send a copy of your CV with a note outlining why this would be the ideal opportunity for you, to Liz Walsh at Ex-Mil Recruitment Ltd

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