Customer Care Manager

4 days ago


Milton Keynes Village, United Kingdom CV-Library Full time

The Opportunity

We have an excellent opportunity for a Customer Care Manager with construction experience to work under a Project Manager to oversee remedial works at varying scales on existing timber frame apartment blocks which will go on for at least the next 5 years.

This will be a unique and challenging development involving fire remediation, water ingress work and the replacement of decaying timber frame. You will play a pivotal role in managing subcontractors, advising home owners of the situation and updating them accordingly, and pro-actively chasing up and managing external consultants (surveyors & engineers).

What they can offer?

* Salary up to £68,000

* Up To 20% Bonus Paid Twice a Year

* £6,500 Car Allowance or Company Car

* Excellent Pension, holiday allowance, and package

* Longevity of work and great project pipeline

What they are looking for

The candidate will need be an experienced Customer Care Manager or Site Manager with a background in background in delivering new build residential schemes managing volume housing schemes with PLC housebuilders or Tier 1 main contractors; or a Site Manager or Assistant Site Manager for a decent homes maintenance background used to completing remediation work on council properties whilst liaising with tenants.

* Timber Frame experience is vital for this role.

The Company

Our client is a 5 Star Housebuilder with a focus on delivering volume housing schemes of plots ranging from mid-high to high spec. Their developments primarily focus on building communities, with a focus in securing NHBC Pride in the Job Awards, and a land bank delivering developments in areas that cover Buckinghamshire, Oxfordshire, Bedfordshire & Hertfordshire – with a focus on the Buckinghamshire county.

If you like to have a discussion and learn more about this Customer Care Manager opportunity, please apply with a copy of your up to date CV and a member of team will be in touch to discuss the opportunity further


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