Complaints Officer

Complaints Officer required for Bath based organisation Your new company Bath based businessYour new role The primary purpose of the Complaints Officer is to oversee the effective management of complaints, ensuring all concerns are handled with professionalism, sensitivity, and timeliness. This role is responsible for the end-to-end process of reviewing,...

Complaints Officer required for Bath based organisation Your new company Bath based businessYour new role The primary purpose of the Complaints Officer is to oversee the effective management of complaints, ensuring all concerns are handled with professionalism, sensitivity, and timeliness. This role is responsible for the end-to-end process of reviewing,...

Job Description We have an urgent requirement for a Complaints Officer to oversee the effective management of complaints related to resident students, ensuring all concerns are handled with professionalism, sensitivity, and timeliness. This role is responsible for the end-to-end process of reviewing, investigating, and responding to resident student...

**Complaints Handler - 6 Month Fixed Term Contract** £28,000 - £35,000 p/a DOE Bath - hybrid working options available We are excited to be recruiting for an award-winning financial technology company based in the heart of Bath who are looking for a Complaints Handler to join their friendly team. **Benefits to include**: - Competitive annual salary -...

**Complaints Handler - 6 Month Fixed Term Contract** £28,000 - £35,000 p/a DOE Bath - hybrid working options available We are excited to be recruiting for an award-winning financial technology company based in the heart of Bath who are looking for a Complaints Handler to join their friendly team. **Benefits to include**: - Competitive annual salary -...

robust complaints framework appropriate to Novia Financial Plc, and for helping the business identify operational changes that will improve customer outcomes. Key responsibilities are the logging, acknowledgment, investigation, and final resolution of complaints to meet our financial services regulatory timescales, including responding to the Financial...

**About us** At Wealthtime, we take pride in being a Multi-Award-Winning financial technology company, renowned for our 5-star service platform. Our shared purpose and core behaviours—Seek Opportunity, Nurture Each Other, and Simply Get Going—guide us on our journey. With new ownership since 2021 and substantial investments of over £17m into the...

**Department: Customer Operations** **Reports to: Team Leader** **Main Location: Bath - Work your way: 3 days minimum in office, 5 days welcome. Training will be 5 days per week in the offices.** **About us** At Novia, we take pride in being a Multi-Award-Winning financial technology company, renowned for our 5-star service platform. Our shared purpose...

Pertemps is assisting a client in the education sector to recruit a temporary Complaints Officer for a three-month assignment. This role aims to effectively manage complaints, addressing concerns professionally and within a timely manner.Key Responsibilities:Respond to complaints according to established proceduresDirect complaints to the relevant...

About the Role:Sulis Hospital Bath is seeking a highly motivated and organized Patient Experience and Complaints Resolution Specialist to join their Quality and Assurance team. The successful candidate will be responsible for managing a caseload of complaints and patient feedback from receipt to resolution, working closely with stakeholders across the...

We are seeking an experienced Complaints Officer to oversee the effective management of resident student complaints, ensuring all concerns are handled with professionalism, sensitivity, and timeliness. This role is responsible for the end-to-end process of reviewing, investigating, and responding to resident student complaints, while also maintaining...

About the Role:Sulis Hospital Bath is seeking a highly skilled Patient Experience Officer to join their Quality & Assurance team. The ideal candidate will have excellent communication, organisation, and time management skills, as well as a proactive approach to supporting positive patient experience and service improvement.The successful candidate will...

About the RoleWe are seeking an enthusiastic and diligent administrator to provide all-round admin support to BANES Locality Management.This is a busy and varied role working in collaboration with the Business Co-ordinator to support the Operations Manager and Clinical Lead for BANES.The successful candidate will be responsible for providing administrative...

About the Role:Sulis Hospital Bath is seeking a highly skilled Patient Experience Liaison to join their Quality & Assurance team.Main Responsibilities:Manage a caseload of complaints and patient feedback from receipt to resolution.Collaborate with stakeholders across the hospital to ensure compliance with procedures and guidelines.Support senior staff and...

Pertemps Bristol Commercial is currently seeking a temporary Complaints Officer to join their team. This three-month assignment will be based in the education sector, where the successful candidate will oversee the effective management of complaints.The ideal candidate will have excellent administrative skills and the ability to communicate effectively with...

**Department: Customer Operations** **Reports to: Team Leader** **Main Location: Bath - Work your way: 3 days minimum in office, 5 days welcome. Training will be 5 days per week in the offices.** **About us** At Wealthtime, we take pride in being a Multi-Award-Winning financial technology company, renowned for our 5-star service platform. Our shared...

Ensure the waiting rooms/public areas are clean and well-presented, and that notice boards are up to date, music is playing, and queues are dealt with. Responsible for general office management of the back office at both surgeries, ensuring that reception office areas are tidy, well organised and well stocked. Oversee and manage any on the day changes to the...

An exciting opportunity to work for a local established, busy lettings office. The role will include being first point of contact for all customer enquiries, queries, and complaints relating to administration. Liaising with third parties in relation to requests, answering calls and other administration work relating to lettings. You will prepare all legal...

Remediation Case Handler **Department: Customer Operations** **Reports to: Team Leader** **Main Location: Bath - Work your way: 3 days minimum in office, 5 days welcome** **Salary: £30,000 - £35,000 depending on experience + Bonus + Excellent Benefits** About us At Novia, we take pride in being a Multi-Award-Winning financial technology company,...

An exciting opportunity to work for a local established, busy lettings office. The role will include being first point of contact for all customer enquiries, queries, and complaints relating to administration. Liaising with third parties in relation to requests, answering calls and other administration work relating to lettings. You will prepare all legal...