Order Administrator

2 months ago


Great Lea Common, United Kingdom CV-Library Full time

Join Our Team as an Order Administrator 

Are you passionate about providing excellent service and driving smooth operations? Do you thrive in a fast-paced environment where attention to detail is key? We are looking for a dynamic Order Administrator to join our team

What You'll Do:

Sales Order Processing: Enter and process sales orders accurately using the Infor LN ERP system, ensuring all documentation is handled correctly.

ERP Data Management: Keep customer records up-to-date and accurate in the system.

Customer Communication: Be the go-to for customer queries, providing quick, professional responses via phone and email.

Collaboration: Work closely with Project Management, Finance, and Warehousing teams to ensure smooth operations.

Problem-Solving: Help resolve customer issues related to new or replacement equipment.

Continuous Improvement: Drive process enhancements and take part in our Rapid Continuous Improvement (RCI) initiatives to improve productivity.

Teamwork: Foster collaboration and open communication with all team members.

Safety and Quality Commitment: Commit to safety and quality standards, contributing to excellence in everything we do.

What You Bring:

Experience: 1-2 years in an administrative or call centre role, preferably with ERP systems knowledge (Microsoft Dynamics or similar).

Skills: Excellent organizational skills, attention to detail, and the ability to juggle multiple tasks. Strong communication and interpersonal skills are essential.

IT Savvy: Confident with Microsoft Office and familiar with basic accounting principles.

Bonus: Experience with export shipping and fluency in Italian, French, or German is highly desirable

Why Join Us?

Growth & Development: We're invested in your career You'll have the opportunity to learn and develop new skills.

Collaboration: Work alongside passionate teams in a supportive environment that values respect, integrity, and teamwork.

Innovation: Contribute to exciting process improvements that drive our business forward.

If you’re ready to be part of a company that values customer satisfaction, continuous improvement, and personal development, apply now and let’s shape the future together


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