Senior Application Support Analyst

2 months ago


St Jamesamps, United Kingdom CV-Library Full time

Senior Application Support Analyst - Luxury Goods / Retail / Ecommerce

Up to £55,000 base salary + benefits

London/Hampshire - 2 - 3 x days per week

We have a fantastic opportunity to join a highly prestigious and industry-leading luxury consumer goods brand who are going through a large-scale technology and digital transformation. The organisation has a history stretching back over 300 years and are renowned for their commitment to quality, tradition, and expertise, and has long been associated with high-profile clientele, including royalty.

Here you'll be joining a small team that is responsible for providing 1st and 2nd line day to day support for all core business and eCommerce Applications, triaging user business issues to work collaboratively with 3rd party suppliers to ensure solutions are provided.

Responsibilities will include:

Providing Application support for all IT core business applications, which includes logging the nature of the problem, investigating and resolving where possible
Escalating urgent problems requiring more in-depth knowledge to appropriate resources within the company or externally as needed.
Working to identify recurring challenges and engaging in root cause analysis and problem resolution

Key experience you will need:

Minimum 5 years' experience of Application support, particularly in a Retail environment, supporting multiple applications and managing suppliers
Must be fully computer literate with experience of one or more of the following - Adobe Commerce, SAP S4HANA, Creatio and Web applications
Brilliant communication skills and customer service skills, a team player

This company is modest in size but ambitious, this is an excellent opportunity to get involved with new technologies as they embark on some exciting new customer centric strategies.

With impressive offices in London and Hampshire, our client is offering flexible working options where candidates are expected to be in the office 3 days per week.

If you are interested, we would be keen to hear from you so please apply directly to be considered



  • Chandler's Ford, United Kingdom Meridian Business Support Full time

    Overview We are looking for a detail-oriented Financial Reward Analyst to join the experienced Reward team, which oversees benefits, bonuses, and pay reviews across the company.This role provides critical analytical and administrative support to the Reward Manager, with a strong focus on data analysis, financial modelling, and benefits management.  You...


  • St James's, United Kingdom CV-Library Full time

    A leading consultancy based in London is seeking a talented and experienced Senior Quantity Surveyor to join their dynamic team of Project Managers, Cost Consultants, and Building Surveyors. This role offers the opportunity to work on both commercial and residential construction projects, providing expert advice and contributing to the growth of their...


  • St James's, United Kingdom CV-Library Full time

    Our client, a market leader in the Financial Services Industry, is seeking a Senior Systems Developer to join their IT Development Team. Working under the leadership of the Head of Systems Development. The Senior Systems Developer will be responsible for supporting the development, testing, and delivery of systems across the organization. This role involves...


  • St James's, United Kingdom CV-Library Full time

    Senior M&E Quantity Surveyor Permanent London £90,000 - £100,000 + Package My client are a highly respected Tier 1 Main Contractor, based in Central London, they currently have an exciting new project, a highly prestigous client, and are now looking for a Senior M&E Quantity Surveyor to join the team. The project is for a highly prestigious...


  • St James's, United Kingdom Search Allies ltd Full time

    Our client, a market leader in the Financial Services Industry, is seeking a Senior Systems Developer to join their IT Development Team. Working under the leadership of the Head of Systems Development. The Senior Systems Developer will be responsible for supporting the development, testing, and delivery of systems across the organization. This role involves...


  • St James's, United Kingdom CV-Library Full time

    Client-Side / Consultancy Role for a Director of Building Surveying           (Industrial and Commercial Focus) We are representing a leading consultancy that collaborates with a major developer and asset manager specialising in the commercial and industrial sectors. Operating across the UK, the consultancy...

  • Data Analyst

    2 months ago


    Jacob's Well, United Kingdom CV-Library Full time

    Data Analyst - On-Site in Guildford - Paying up to £50k    My client are a software and services company delivering bespoke competence management software, operating in the UK and internationally.    The objective of the Data Analyst’s role is to support the work of the Data Team. You will be responsible for two main areas...


  • Chandler's Ford, United Kingdom Utilita Energy Full time

    Job Title: Senior Credit Risk AnalystLocation: Remote with monthly travel to our head office in Chandlers FordSalary: £46,811 plus 15% bonusDo you have proven experience of using SQL to interpret data and lead a team to make recommendations to key stakeholders?Are you proactive and collaborative in your approach, delivering high-quality analytics to enhance...


  • Chandler's Ford, United Kingdom CV-Library Full time

    Job Title: Senior Credit Risk Analyst Location: Remote with monthly travel to our head office in Chandlers Ford Salary: £46,811 plus 15% bonus Do you have proven experience of using SQL to interpret data and lead a team to make recommendations to key stakeholders? Are you proactive and collaborative in your approach, delivering high-quality analytics...


  • St James's, United Kingdom CV-Library Full time

    Consultant Team Manager Location: Field-based. Hours of work: 8 hours daily ranging between 7-30am and 6-30pm Working hours: 37.5 hours Reporting to: Senior Client Services Director Purpose of the role * To manage and support the team of consultants * To ensure that service delivery to clients is at a high and consistent level Key duties,...


  • Bury St, Suffolk, United Kingdom Cooper Lomaz Recruitment Ltd Full time

    Job Title: Senior IT Systems AnalystLocation: Bury St EdmundsSalary: £35,000 - £40,000 per annumCooper Lomaz Recruitment Ltd have partnered with a business in Bury St Edmunds to source an experienced Senior IT Systems Analyst. This role will see you work closely with their clinical team, providing 1st - 2nd line support to their systems, and working with...

  • Senior IT Analyst

    1 month ago


    Bury St Edmunds, United Kingdom CV-Library Full time

    Job Title: Senior IT Analyst Location: Bury St Edmunds Salary: £35,000 - £40,000 per annum Cooper Lomaz have partnered exclusively with a business based in Bury St Edmunds to source an experience Senior IT Analyst. This position will see you work closely with their clinical team, providing 1st - 2nd line support to their systems, and working...

  • COINS Analyst

    2 weeks ago


    King's Cross, United Kingdom CV-Library Full time

    Description Are you skilled in supporting and analysing financial applications? Join our team as a COINS Analyst to help ensure smooth and efficient operation of our core financial and commercial systems, with a primary focus on COINS ERP. Key Objectives: Provide daily 3rd line support and administration of COINS ERP and other core financial...

  • Senior IT Analyst

    1 month ago


    Bury St Edmunds, United Kingdom CV-Library Full time

    Job Title: Senior IT Analyst Location: Bury St Edmunds Salary: £35,000 - £40,000 per annum Cooper Lomaz have partnered exclusively with a business based in Bury St Edmunds to source an experience Senior IT Analyst. This position will see you work closely with their corporate team, providing 1st - 2nd line support to their systems, and working...

  • Senior Support Worker

    3 weeks ago


    Major's Green, United Kingdom CV-Library Full time

    Male Senior Support Worker – Shirley - Pay rate starts at £12.45ph Full UK driving licence required o drive our vehicles Typical shifts - 7:30-2:30pm, 2:30-9:30pm - alternative weekends Join Voyage Care and Feel Valued, we reward your dedication with: •    Enhanced evening and weekend pay at an additional 50p per hour (Ts &...


  • Bury St, Suffolk, United Kingdom Cooper Lomaz Full time

    Job Title: Senior IT Systems AnalystLocation: Bury St EdmundsSalary: £35,000 - £40,000 per annumCooper Lomaz have partnered exclusively with a business based in Bury St Edmunds to source an experienced Senior IT Systems Analyst. This position will see you work closely with their clinical team, providing 1st - 2nd line support to their systems, and working...


  • Bury St Edmunds, United Kingdom CV-Library Full time

    Senior Business Analyst Bury St. Edmunds We are seeking an experienced Business Analyst to join a dedicated team. As a Senior member of the team, you will be expected to work with sponsors, users and project teams to develop change management approaches and plans. And present detailed findings to senior stakeholders, confidently justifying recommendations...

  • Art Sales Consultant

    2 months ago


    St James's, United Kingdom CV-Library Full time

    My client is one of the UK's Art Galleries and is currently seeking Senior Art Sales Consultants. You don't need to have an art background; however, they are looking for sales professionals that have an interest in selling fine art. Working with inbound leads, your role will entail the facilitation of new clients through calls, emails and meetings....


  • Chandler's Ford, United Kingdom CV-Library Full time

    Financial Reward Analyst We are seeking to appoint a Financial Reward Analyst to join a skilled Reward team responsible for managing benefits, bonuses, and pay reviews across the organisation. In this role, you will provide essential analytical and administrative support to the Reward Manager, focusing on data manipulation, financial analysis, and benefits...


  • Chandler's Ford, United Kingdom CV-Library Full time

    Financial Reward Analyst We are seeking to appoint a Financial Reward Analyst to join a skilled Reward team responsible for managing benefits, bonuses, and pay reviews across the organisation. In this role, you will provide essential analytical and administrative support to the Reward Manager, focusing on data manipulation, financial analysis, and benefits...