COINS Analyst

Description
Are you skilled in supporting and analysing financial applications? Join our team as a COINS Analyst to help ensure smooth and efficient operation of our core financial and commercial systems, with a primary focus on COINS ERP.

Key Objectives:

Provide daily 3rd line support and administration of COINS ERP and other core financial systems.

Collaborate with the service desk to resolve issues effectively and support system changes and improvements.

Act as a trusted consultant to internal teams, delivering efficient assistance, analysis, and application maintenance.

Key Responsibilities

Administer COINS ERP, managing user setup, access maintenance, and core modules across Finance, Commercial, HR, Payroll, Plant & Fleet.

Analyze and troubleshoot application issues, perform fault analysis, and lead change management tasks.

Oversee system upgrades, UAT management, and coordinate with Careys IT team for infrastructure support.

Maintain governance standards, enhance system performance, and support data analysis using tools like Power BI.

Manage ETL processes via COINS BI Analytics, and liaise with 3rd-party vendors for issue resolution.

Person Specification

Experience in COINS ERP, ERP maintenance, and financial systems support.

Technical knowledge in application platforms, IT hardware/software, and financial processes.

ITIL certification (preferred), degree in Computer Science, and familiarity with integration and web services.

Analytical and problem-solving: Ability to diagnose and resolve complex issues while ensuring high levels of accuracy.

Organisational skills: Excellent time management, with the capacity to prioritise and execute tasks to meet tight deadlines.

Attention to detail: High degree of accuracy in data handling and reporting, with a focus on maintaining system integrity.

Communication skills: Ability to articulate complex technical information to non-technical users, and engage confidently with stakeholders at all levels.

Customer-oriented approach: Committed to providing exceptional service and support, with a proactive, solution-focused attitude. 

Benefits

Why Join Us? Be part of a collaborative, innovative team where your expertise in system support and development will drive our success. We value growth, continuous improvement, and customer focus. 

26 days holiday plus bank holidays

Private Healthcare

Company Pension

Hybrid Work Pattern

Volunteering Days - With Careys Foundation   - or other organisations that are important to you

Health Care Cashplan

Cycle to work scheme

Car Leasing Scheme

Discounted Gym Membership

Life Assurance

Buy/sell holidays

Other discounts and Cashback plans