Customer Service Co-ordinator
2 days ago
Customer Service Co-ordinator
Location: Bromley, BR2 9LB
Salary: £27K - £30K per annum, DOE
Contract: Full time, Permanent, Monday to Friday, 9am – 5pm
We are a South East London based air conditioning company; founded in 2013, who has grown by focusing on building strong relationships with their customers.
We are the go-to company for air conditioning in London, offering all-round services to cool and warm your building as required.
We are a friendly, welcoming team and we now have an open position for a Customer Service Co-ordinator to look after our client’s needs in respect of air conditioning repairs and / or maintenance work.
You need to be able to work in a fast-paced environment and be keen and quick to learn new things.
The role requires a candidate who is highly organized, proactive and a natural communicator.
Main Responsibilities of our Customer Service Co-ordinator:
* Effectively managing all daily queries from engineers and customers via telephone, email and colleague referral
* CRM database management, ensuring that all notes are kept up to date and comply with GDPR regulations
* Scheduling work for engineers and monitoring this from start to completion
* Researching and ordering of parts as required, and monitoring their arrival time for booked/pending jobs
* Producing quotations, liaising with customers to assess & identify requirements, completing RAMS and permits, following up on engineer reports and all outstanding quotations in a timely manner
Experience and skills required
* An ability to build rapport with customers, engineers, suppliers and third parties alike
* Resilience, tenacity and the capacity to work to deadlines
* A flexible, hands-on approach to working, combined with a willingness to learn
* Ability to prioritise, organise yourself and others and the ability to plan your own workload
* Good working knowledge of Microsoft Office applications e.g. Word and Excel
* Previous experience in scheduling and diary management is a must
* Previous experience working for a small business within the construction and/or trade sector would be an advantage
* Excellent interpersonal skills, both written and verbal. Minimum education level - A-Level
What we can offer in return
* Annual Salary equivalent – £27 – £30k dependent on experience
* 20 days annual paid holiday + 8 days bank holidays
* Company pension after successful completion of probation
If you feel you have the necessary skills and experience to be successful in this role, click on “APPLY” today
No agencies please
-
Care Co-ordinator
24 hours ago
Town, United Kingdom CV-Library Full timeCare Co-ordinator Service care Solution are currently recruiting for a Care Co-ordinator in Enfield. The Care Co-ordinator will identify whether support packages continue to meet the needs of service users and their families. Pay rate - £16.30 PAYE / £19.93 Umbrella Main Responsibilities As a Care Co-ordinator you will be responsible...
-
Project Co-ordinator
5 days ago
Bromley, United Kingdom Talentspa Full time**Project Co-ordinator** **Location**:Bromley **Salary**:DOE **Hours of Work**:8.00am to 5.00 pm Monday-Thursday, Friday 8.00 am - 4.00 pm **About the Company**: They are long established Building Contractors, specialising in all subsidence, repair works and building renovations. They cover a wide area of the South of England, working closely with the...
-
Co-ordinator of Social Services
1 month ago
Enfield Town, Greater London, United Kingdom Essential Employment Full timeJob Title: Co-ordinator of Social ServicesCompany Overview:
-
IT Project Co-ordinator
6 days ago
Bromley, United Kingdom vertex-it-solutions Full time**Title:IT ProjectCo-Ordinator** **Location**: Principal location Kent but may be required to work at other customer sites. **Reporting to**: Director of IT Services **______________________________________________________** **Role**: - To coordinate and deliver IT projects as part of the IT Service team for a busy and fast paced MSP - Creating project...
-
Warehouse Co-ordinator
2 months ago
Ellesmere Port Town, United Kingdom CV-Library Full timeWarehouse and Dispatch Co-ordinator Our client is looking for an enthusiastic, self-motivated warehouse coordinator to join their friendly, growing team to ensure the accurate and timely delivery of customers’ orders. You will operate from our Warehouse in Ellesmere Port to pick, pack and quality check appropriate orders. As a Warehouse and Dispatch...
-
Camden Town, United Kingdom Hatched Recruitment Group Full timeComplex Needs Referrals Co-ordinator Camden £25/hr Start date: ASAP Full Time: Mon - Fri 36/hrs a week Hatched Recruitment is looking for a Complex Needs Referrals Co-ordinator in the Camden area. 3 - 6 months contract. About the role The role of the Ex-offender and Complex Needs Referrals Co-ordinator sits within the Pathways Move On Team. The...
-
Camden Town, United Kingdom Hatched Recruitment Group Full timeComplex Needs Referrals Co-ordinator Camden £25/hr Start date: ASAP Full Time: Mon - Fri 36/hrs a week Hatched Recruitment is looking for a Complex Needs Referrals Co-ordinator in the Camden area. 3 - 6 months contract. About the role The role of the Ex-offender and Complex Needs Referrals Co-ordinator sits within the Pathways Move On Team. The...
-
Camden Town, United Kingdom CV-Library Full timeComplex Needs Referrals Co-ordinator Camden £25/hr Start date: ASAP Full Time: Mon - Fri 36/hrs a week Hatched Recruitment is looking for a Complex Needs Referrals Co-ordinator in the Camden area. 3 - 6 months contract. About the role The role of the Ex-offender and Complex Needs Referrals Co-ordinator sits within the Pathways Move On Team....
-
Customer Service Co Ordinator
2 months ago
Bromley, United Kingdom CV-Library Full timeOur client based in Bromley North, Bromley, Kent are looking for a strong Administrator to work with them in a tempoary position up until April 2025. Hours of work are mOnday to Friday 9am to 5pm and the pay rate is £14.05 per hour. You will require a standard DBS for this position, but this may be something we can assist you with. You will require a...
-
Training Co-ordinator
1 week ago
Enfield Town, United Kingdom Marcus And Marcus Ltd Full time**About Marcus and Marcus** We are a CQC regulated, highly person centred Care and Support agency based in Enfield. We are proud of our history in supporting Adults who have a learning disability and Autism. We have a team of 450 care and support workers who are committed to making a positive difference in their lives. We have always been rated "Good" by...
-
Working Foreman
1 month ago
Bromley Town, United Kingdom CV-Library Full timeOne of Bromley’s premier, bespoke, and independent general building contractors is eagerly looking to recruit an experienced Working Foreman who possesses a solid background in carrying out extensions and loft conversions. The role is offered on an ongoing basis – Monday to Friday (8-hour days). It will suit an experienced, self employed, and...
-
Customer Team Leader
4 days ago
East Town, United Kingdom Co-op Full timeClosing date: 10-01-2025Customer Team Leader Location: The Square, Wiveliscombe, TA4 2JT Pay: £13.32 per hour Contract: 30 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview Please double check you...
-
AMHP Senior Social Worker
4 weeks ago
Bromley Town, United Kingdom Service Care Solutions Full timeSenior Social Worker/Approved Mental Health Professional in The Hub Salary: up to £50,063.00 per annum + AMPH uplifts plus £2000 annual retention payment, a £2000 Golden Hello and lease car dependant on experience Hours: Full time Location: Beckenham There has never been a more exciting time to join Adult Social Care in the London Borough of...
-
AMHP Senior Social Worker
6 days ago
Bromley Town, United Kingdom Service Care Solutions Full timeSenior Social Worker/Approved Mental Health Professional in The Hub Salary: up to £50,063.00 per annum + AMPH uplifts plus £2000 annual retention payment, a £2000 Golden Hello and lease car dependant on experience Hours: Full time Location: Beckenham There has never been a more exciting time to join Adult Social Care in the London Borough of...
-
Customer Service Administrator
2 days ago
Old Town, Moreton-In-Marsh, United Kingdom NRL Recruitment Full timeNRL’s client based in Edinburgh are looking to recruit a Customer Service Administrator for an initial 2-3 month period, with potential for a longer term role. Hours are 0815 - 1630 Mon-Thurs with a 12.50 finish on a Friday. Immediate start!About the role: Assist with the processing of customer orders accurately as per customer SLAs (Service Level...
-
Customer Service Administrator
2 months ago
Old Town, Moreton-In-Marsh, United Kingdom NRL Recruitment Full timeNRL’s client based in Edinburgh are looking to recruit a Customer Service Administrator for at least a month, with potential for a longer term role. Hours are 0815 - 1630 Mon-Thurs with a 12.50 finish on a Friday. About the role: Assist with the processing of customer orders accurately as per customer SLAs (Service Level Agreements).Help with co-ordination...
-
Service Promotions Executive
7 months ago
Bromley, United Kingdom SpaMedica Full time**SpaMedica is looking for a Field Executive/Service Promotions Executive to join the team in the South East of London covering Bromley, Beckenham, Eltham, West Wickham, Orpington, Streatham, Sidcup, Lewisham.** If you are interested in travelling and cold calling practices promoting our NHS ophthalmology service, we want to hear from you! **Benefits of...
-
Customer Service Administrator
3 weeks ago
Bromley Town, United Kingdom CV-Library Full timeThis is an exciting opportunity for a positive and passionate individual looking for a Customer Service Administrator within a financial services organisation. Full training will be given on the product, but you will need a good telephone manner and experience speaking to customers on the phone. Customer Service Administrator responsibilities will...
-
Sales Support Co-ordinator
1 week ago
Bromley, United Kingdom iSYSTEMS Integrations Full time**About iSYSTEMS** iSYSTEMS was founded in 2013 by leading industry experts with decades of combined experience in the IT solution and systems integration sector. iSYSTEMS guides customers through the complexities of IT Infrastructure, cloud, security and DR through vendor-independent consulting and managed services. **Job Overview** Providing...
-
Customer Services Team Leader
2 days ago
Bromley Town, United Kingdom CV-Library Full timeCustomer Service Team Leader / Bromley (Hybrid) / £28,000 - £30,000 My client, a leading organisation, are looking for a Customer Service Team Leader to join them on a full-time permanent basis. As a Customer Service Team Leader in this role you will be responsible for supporting and developing a small team who provide administration...