Operations and Commercial Manager

4 weeks ago

Nechells, United Kingdom CV-Library Full time

An Operations and Commercial Manager at Ian Williams is passionate and people focussed, with demonstrable commercial and operational aptitude. We are delighted to continue our successful long term contract with our housing client, based in Birmingham, within our Response Maintenance business, and we require a true people leader

To be successful in the role, you will have a passion for people. Working in a reactive environment, you make things happen, ensuring your team are engaged, focused, and feel valued so your business maintains a strong and positive reputation due to the successful delivery of our essential repairs’ services, to our housing clients’ residents.

This opportunity would suit someone with strong commercial and operational acumen, who ideally comes from a Response/ Maintenance background and someone who is unwavering in their commitment to building a collaborative and customer centric relationship with their client. 

Benefits:

Be part of our annual company profit share scheme (achieved 12% in last FY)

Private mileage scheme and fuel card

Let us help you prepare for your future with an enhanced employer pension contribution of up to 10% OR part pay into a savings scheme

Life, Medical and Permanent Health Insurance

Annual leave, plus bank holidays with the option to buy or sell 

We want our employees to have a well-balanced work/ life balance, therefore flexible working patterns would be considered

Access to an employee assistance program to support employee’s health and wellbeing, and free financial and legal advice.

As Operations and Commercial Manager, you will:

Have full responsibility and accountability for the success of your business, including motivating and supporting your team, managing, and presenting the commercials of your business, and building and maintaining a trusting and collaborative client relationship, long-term. This includes,

Having accountability for the business budget and P&L, working with your commercial team, to ensure you achieve profit, while maintaining a strong relationship with your client

Developing and nurturing your team, leading by example with your behaviours, and identifying talent and drawing on individuals’ skills that will benefit and strengthen the business

Leading through your operational teams. You will have a direct labour workforce of Forepersons, Multi trade and Electricians led by your Contract Manager and a Site Manager, all working to drive high levels of productivity and to ensure that work is delivered to a high quality that is in line with KPIs

Having exceptional communication, enabling you to secure and maintain yours and Ian Williams’ client relationship. You will lead by example to deliver a high-quality service to secure extended business, long term

You will have the tenacity and drive to succeed the targets and expectations of your business to ensure it is always delivering in terms of safety, quality, and time, in a reactive maintenance/ voids environment.

What will you bring as Operations and Commercial Manager?

Significant leadership experience in a similar role, ideally obtained from within a responsive/ maintenance contracting environment. However, we are open to considering other transferrable backgrounds from the housing sector or from within a business that provides services that are high volume in nature, with customer satisfaction at the heart of what you do

Demonstrable experience of being passionate about your people, engaging, empowering and developing your team, bringing them on your journey

Experience in contributing to business/operational plans and profit and loss reporting of budgets up to £5 million

Experience of developing exceptional client relationships through understanding of contract expectations, including KPIs and SLAs, delivering to a consistent high level, and managing any disputes effectively

Additional benefits:

Annual pay reviews

Enhanced maternity/ paternity pay

Training and development opportunities

Trade discounts from our preferred suppliers for you and your friends and family

Specsavers vouchers

For information on all other additional benefits, please visit our website.

About Ian Williams Ltd:

Discover more, not just from our website but through our Facebook, LinkedIn, Indeed and Glassdoor pages.

We reserve the right to shortlist prior to the closing date based on application volumes.

Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams—it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different. 

Ian Williams Ltd will use applicants’ details for recruitment purposes only. For more information, please read our Candidate Privacy Notice located at our website.

We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regards to this position

  • Operations & Commercial Manager

    4 weeks ago

    Nechells, United Kingdom Emponics Full time

    We have a great opportunity for an Operations & Commercial Manager to join our clients business. They have been an established and leading property services company ( housing) for over 75 years, based across England and Wales, in over 18 locations and 32 Business Units, so very well established and successful. * They have a long-term partnership for this...

  • Operations & Commercial Manager

    1 month ago

    Nechells, United Kingdom CV-Library Full time

    We have a great opportunity for an Operations & Commercial Manager to join our clients business. They have been an established and leading property services company ( housing) for over 75 years, based across England and Wales, in over 18 locations and 32 Business Units, so very well established and successful. * They have a long-term partnership for this...

  • Operations & Commercial Manager

    5 hours ago

    Nechells, United Kingdom Emponics Full time

    We have a great opportunity for an Operations & Commercial Manager to join our clients business. They have been an established and leading property services company ( housing) for over 75 years, based across England and Wales, in over 18 locations and 32 Business Units, so very well established and successful. * They have a long-term partnership for this...

  • Engineering Operations Manager

    2 weeks ago

    Nechells, Birmingham, United Kingdom Talent Finder Full time

    Job SummaryTalent Finder seeks an Engineering Operations Manager to lead its maintenance team in Nechells. The successful candidate will have a strong background in electrical or hydraulic engineering, with experience in managing maintenance operations and overseeing personnel. This role offers an exciting opportunity to take on new challenges and contribute...

  • Chainsaw Operative Groundworker

    3 months ago

    Nechells, United Kingdom CV-Library Full time

    We are looking to grow our Arb department to work on various projects across the UK, including HS2, MMA, Highways, Commercial and Rail. As a Chainsaw Operative/Groundworker at RSS Infrastructure, you will be an essential part of a dynamic team responsible for performing various tree care services, supporting the Arborist Climber and Project Lead. Your...

  • Operations and Commercial Director

    1 week ago

    B, Nechells, City and Borough of Birmingham, United Kingdom CV-Library Full time

    About the RoleThis is an exciting opportunity for a Business Manager to join Emponics and lead our Response/Maintenance business in Birmingham. As a manager, you will have overall responsibility for the success of this business unit, including motivating and supporting your team, managing commercials, developing the business, and building a trusting client...

  • Marketing Manager

    2 days ago

    Nechells, United Kingdom Vivalda Limited Full time

    **Company**: Established in London in 1999, the Vivalda Group of Companies have grown organically into the UK’s leading supplier of specialist building façade materials. We have an annual turnover of over £37 million, and operate out of 11 facilities across the UK andIreland. We work with technical building contractors and architects on billion-pound...

  • Facilities Operations Manager

    1 week ago

    Nechells, Birmingham, United Kingdom Talent Finder Full time

    Job OverviewTalent Finder is seeking an experienced Maintenance Manager/Supervisor to lead their maintenance team in Nechells. This role involves overseeing maintenance activities, ensuring optimal equipment performance, and managing a team of skilled engineers with electrical or hydraulic expertise.The successful candidate will have a strong understanding...

  • Finance Business Partner

    7 months ago

    Nechells, United Kingdom Serco Plc Full time

    VIVO, a 50:50 joint venture between Serco and EQUANS, has been awarded places on the Defence FM and Housing Maintenance framework contracts. VIVO embodies both experience and innovation. It combines Serco’s comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with EQUANS’ market leading FM, energy,...

  • Maintenance and Operations Leader

    1 week ago

    Nechells, Birmingham, United Kingdom Talent Finder Full time

    Job OverviewTalent Finder is seeking an experienced Maintenance Manager/Supervisor to lead our maintenance team in Nechells.The ideal candidate will have a strong background in electrical or hydraulic engineering, with excellent leadership and problem-solving skills.Key responsibilities include overseeing maintenance operations, ensuring equipment...

  • Bridge Inspection Programmes Manager

    1 month ago

    Nechells, Birmingham, United Kingdom Kier Group PLC Full time

    Job DescriptionWe are seeking an experienced Bridge Inspection Programmes Manager to join our Transportation team based in Birmingham. This role offers a fantastic opportunity to work with a talented team, enjoy a competitive salary and benefits package, and contribute to the development and delivery of bridge inspection programmes.About the RoleThis is a...

  • Highway Structures Manager

    1 week ago

    Nechells, Birmingham, United Kingdom Kier Group Full time

    **Job Description:**We are seeking a highly skilled Highway Structures Manager to join our Transportation team in Birmingham. The successful candidate will have extensive experience in the design and management of highway structures, including assessment and inspection.About the Role:The successful candidate will be responsible for managing the Highway...

  • Bridge Inspection Manager

    2 months ago

    Nechells, United Kingdom CV-Library Full time

    We're looking for a Bridge Inspection Manager to join our Transportation team based in Birmingham. Within this role, you can enjoy a fantastic, matched pension scheme, 24/7 virtual GP service for you and your family, a competitive annual holiday entitlement, with opportunities to buy/sell leave and even more. Can you envision a world without...

  • Warehouse Operations Manager

    2 weeks ago

    Nechells, United Kingdom Fareshare Midlands Full time

    About FareShare MidlandsFareShare Midlands is a leading charity in the region, dedicated to reducing food waste and supporting vulnerable communities. With a strong presence in Birmingham, Leicester, and Nottingham, we take surplus food from the food industry and redistribute it to our Members - frontline charities and community groups across the Midlands.

  • Production Manager

    2 months ago

    Nechells, United Kingdom CV-Library Full time

    Are you Production Manager with a strong background in heavy manufacturing with strong leadership skills? If so, are client who are world class manufacturer based in Birmingham would be interested in your background! Shifts (4 on 4 off - 6am - 6pm) Birmingham Car allowance Quarterly bonus Medical and dental insurance 25 days holiday Production Manager -...

  • Facilities and Equipment Manager

    1 week ago

    Nechells, Birmingham, United Kingdom Talent Finder Full time

    Key ResponsibilitiesWe are looking for an accomplished Maintenance Manager/Supervisor to join our team in Nechells.Your primary duties will include:Maintaining equipment performance and ensuring minimal downtimeLeading a team of skilled engineers and providing guidance and supportCollaborating with the operations team to optimize production processesThis is...

  • Maintenance Manager/Supervisor

    1 month ago

    Nechells, United Kingdom CV-Library Full time

    Maintenance Manager/Supervisor |  Nechells  | Monday – Friday (07:30 - 17:30), Saturday (07:00 - 12:00, at least 2 per month)| £40,000 - £45,000 per annum + Benefits Are you a skilled engineer with an electrical or hydraulic focus, ready to take the lead in a dynamic and hands-on maintenance role? Our client is seeking a...

  • Workshop Plant Engineer

    3 months ago

    Nechells, United Kingdom CV-Library Full time

    Job Role: Workshop Plant Engineer Location: Birmingham, West Minds (B7) Salary: £30,(Apply online only)-£32,(Apply online only) base salary (OTE £40,(Apply online only)-£50,(Apply online only)) Hours: Monday-Friday 07.00-16.30 + Company Vehicle/Fuel Card + Overtime @ 1.5x Job Type: Full time, Permanent The Client: Interaction...

  • Workshop Plant Fitter

    4 weeks ago

    Nechells, United Kingdom Interaction Recruitment Full time

    Job Role: Workshop Plant Engineer Location: Birmingham, West Minds (B7) Salary: £30,(Apply online only)-£32,(Apply online only) base salary (OTE £40,(Apply online only)-£50,(Apply online only)) Hours: Monday-Friday 07.00-16.30 + Company Vehicle/Fuel Card + Overtime @ 1.5x Job Type: Full time, Permanent The Client: Interaction Technical have...

  • Workshop Plant Fitter

    3 months ago

    Nechells, United Kingdom CV-Library Full time

    Job Role: Workshop Plant Engineer Location: Birmingham, West Midlands Salary: £30,000-£32,000 base salary (OTE £40,000-£50,000) Hours: Monday-Friday 07.00-16.30 + Company Vehicle/Fuel Card + Overtime @ 1.5x Job Type: Full time, Permanent The Client: Interaction Technical have partnered with a well-established and National...