Property Operations Manager

2 weeks ago


Finsbury Park, United Kingdom CV-Library Full time

Property Operations Manager

Our client, a dynamic property management company, is seeking a proactive and detail-oriented Property Operations Manager. This key role involves overseeing tenant services, property maintenance, and ensuring compliance with safety standards. You will be instrumental in maintaining high-quality living environments and fostering positive relationships with landlords, tenants, and team members.

Key Responsibilities:

* Team Management:

* Handle in-hours tenant calls and ensure excellent client care.

* Accept and process new bookings, tenant check-ins, and check-outs.

* Maintain accurate tenant contact information.

* Property Administration:

* Manage property vacancies and coordinate waste management for all properties.

* Set up and manage utilities and council tax accounts.

* Maintain accurate key records and ensure access is available for all properties.

* Compliance and Safety:

* Oversee all safety certificates and ensure timely renewals.

* Review and update inspection reports, following up on recommendations.

* Arrange in-person occupancy checks.

* Draft and manage incident reports when necessary.

* Repairs and Maintenance:

* Oversee and delegate reported maintenance issues.

* Liaise with landlords for repair approvals and manage cleaning arrangements.

* Analyse repair reports and costs in collaboration with the Field Officer.

* Team Leadership:

* Supervise the Secretary and Field Officer to ensure effective task completion.

* Delegate and monitor anti-social behaviour (ASB) reports to the appropriate team members.

Candidate Profile:

* Proven experience in property management or a similar role.

* Excellent organisational and communication skills.

* Ability to lead and supervise a team effectively.

* Knowledge of compliance standards, property inspections, and maintenance processes.

* Proficient in using property management software (preferred).

Compensation & Benefits:

* Salary: £35,000 - £45,000 per annum

* Hours: Monday to Friday, 9:00 AM - 5:30 PM

* Location: N4, London

This role offers an exciting opportunity to grow within a supportive and professional environment. If you’re passionate about property management and have a keen eye for detail, we’d love to hear from you


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