Internal Sales Executive

4 weeks ago

Swansea, United Kingdom CV-Library Full time

Internal Sales Executive - Travel

Swansea

£21000-£23500 Basic Plus commission and bonus

OTE £30000

The Company

This Swansea based organaisation are a family run award winning tour operator. Having grown steadily since 2001 they are now looking for 2 sales executives to join their family orientated, supportive team. This organaisation tailor make holidays, providing personalised luxury to a wide variety of locations across the world.

The Role

You will be responsible for developing and managing sales leads received via phone and email, supporting the sales manager and company directors with all initiatives. You will be required to achieve individual sales targets on a monthly and annual basis. You can work 4 or 5 days per week (30 or 37.5 hours) to suit. You will cover between 08:30AM to 06:30PM on a rota basis and some weekend work will also be required.

Duties will include:

Manage your daily workload and sales leads to ensure you achieve monthly targets
Ensure that you are fully trained and competent in all business systems used and processes adopted on a day to day basis
Support the overall sales strategy and ensure the tone and written communication are consistent with the sales strategy and brand guidelines across all channels
Ensure that all quotes are accurate and completed on a timely basis and in line with our current sales policy
Ensure you keep up to date with industry issues and travel regulations so that you are able to give relevant advice and guidance to all existing and potential customers
Ensure best working practices are adopted and all relevant training is undertaken on a timely basis
Ensure that you keep on top of all advertised product and live deals at any point of time to ensure we are able to deal with any enquiries as they arise
Ensure we add value to all customers at every point of contact. We need to ensure we meet and exceed customer expectations and make sure we give a positive impression of the company and service so that they will contact us again
Provide relevant and effective travel advice to the customer using our knowledge and experience
Provide effective commercial support to the business and make sure we capture as much data as possible as we provide quotes and advice to our customers
Keep up to date with learning and development, ensuring current legislation, codes of practice and guidance are followed
Take part in staff meetings as and when required
To be responsible for your own health and safety and the health and safety of others working around you
To ensure you follow the company's policies and processes with regard to GDPR, equal opportunities and discrimination
Undertake any other reasonable sales duties deemed appropriate by your manager. This may include attending sales events or going on organised fam tripsRequirements

The successful applicant will have the following skills, experience, and qualities:

Solid sales experience (essential)
Target driven
Motivated
Excellent communication skills
Customer focused
Experience selling within the travel industry preferred or a desire to work in this sector essential
Passion for the travel industry is essentialIn Return

Excellent opportunity to join a growing business and work in a friendly team environment. You can either work 4 or 5 days to suit your needs. As well as a competitive starting salary you will be part of a monthly incentive scheme, annual bonus and have 28 days leave (including bank holidays). For more information contact Kim Simpson of Work Wales for a confidential discussion

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