Technical Service Manager
1 month ago
Technical Service Manager
Salary: up to 70k + Benefits
Location: Birmingham – 2 days in the office a week.
At Khuda Technology, we are looking for a dedicated Technical Service Delivery Leader with a strong technology background and a passion for delivering exceptional client service. As a Technical Service Delivery Leader, you will oversee a team of technical experts across Azure, Wintel, DBA, and Networks, managing a large-scale IT environment. You’ll work closely with our clients to ensure consistent, high-quality support, while driving innovation, service improvement, and effective team performance.
Responsibilities
* Lead a team of SMEs providing 24x7 IT infrastructure support.
* Collaborate with client stakeholders to manage IT resources and control Cloud consumption costs.
* Oversee cybersecurity practices and maintain ISO27001 and CES+ compliance.
* Ensure team adherence to SLAs and KPIs, focusing on service excellence.
* Identify and integrate emerging technologies to improve operations.
* Act as a primary contact for client escalations, ensuring timely issue resolution.
* Prepare and deliver service performance reports to senior management.
Skills
* In-depth knowledge of Azure, Wintel, DBA, and Networking; familiarity with DevOps and automation practices.
* Proven experience leading technical teams in a service-oriented environment.
* Strong understanding and practice of ITIL framework.
* Ability to effectively explain technical concepts to non-technical audiences.
* Skilled in analytical and efficient issue resolution.
* : Competence in managing multiple concurrent projects.
Qualifications
* Extensive experience in a client-facing leadership role in IT service delivery.
* ITIL v4 Foundation certified with hands-on ITIL and Service Management expertise.
* Solid knowledge of the Microsoft tech stack, with experience in complex, multi-technology environments.
This is a chance to work with an international team, utilising your expertise to make a real impact on service delivery in a dynamic, client-focused environment.
If this sounds like the role for you, don't hesitate to apply
-
Technical Service Expert
1 month ago
Birmingham, Birmingham, United Kingdom CV Technical Full timeMulti-Skilled Service Engineer RoleWe are seeking a skilled Multi-Skilled Service Engineer to join our team at CV Technical. This role is ideal for individuals who thrive in fast-paced environments and possess strong technical expertise.Key Responsibilities:Ensuring the production facility is running smoothly and efficiently.Collaborating with the...
-
Technical Field Service Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom Premier Technical Recruitment Full timeJob Title: Technical Field Service SpecialistJob Summary:We are seeking a highly skilled Technical Field Service Specialist to join our team at Premier Technical Recruitment. As a Technical Field Service Specialist, you will be responsible for installing, servicing, and repairing a range of special purpose waste compactors and baling systems at customer...
-
Technical Services Manager
4 weeks ago
Birmingham, United Kingdom KHUDA TECHNOLOGY LIMITED Full timeTechnical Service Manager Salary: up to 70k + Benefits Location: Birmingham 2 days in the office a week. At Khuda Technology, we are looking for a dedicated Technical Service Delivery Leader with a strong technology background and a passion for delivering exceptional client service. As a Technical Service Delivery Leader, you will oversee a team of...
-
Technical Services Manager
1 week ago
Birmingham, United Kingdom Khuda Technology Limited Full timeTechnical Service Manager Is this your next job Read the full description below to find out, and do not hesitate to make an application.Salary: up to 70k + Benefits Location: Birmingham 2 days in the office a week.At Khuda Technology, we are looking for a dedicated Technical Service Delivery Leader with a strong technology background and a passion for...
-
Technical Services Manager
1 week ago
Birmingham, United Kingdom KHUDA TECHNOLOGY LIMITED Full timeTechnical Service ManagerSalary: up to 70k + BenefitsLocation: Birmingham 2 days in the office a week.At Khuda Technology, we are looking for a dedicated Technical Service Delivery Leader with a strong technology background and a passion for delivering exceptional client service. As a Technical Service Delivery Leader, you will oversee a team of technical...
-
Technical Services Manager
2 weeks ago
Birmingham, United Kingdom KHUDA TECHNOLOGY LIMITED Full timeTechnical Service ManagerSalary: up to 70k + BenefitsLocation: Birmingham 2 days in the office a week.At Khuda Technology, we are looking for a dedicated Technical Service Delivery Leader with a strong technology background and a passion for delivering exceptional client service. As a Technical Service Delivery Leader, you will oversee a team of technical...
-
Technical Service Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom Elite Consultancy Network Full timeA key role has become available for a Technical Service Co-ordinator to join our team.This position is ideal for an individual with a strong technical background, looking to utilise their skills in a service-centred environment.You will be working closely with the Service Delivery Manager, providing support to the service centre office team.The ideal...
-
Technical Services Manager
3 weeks ago
Birmingham, United Kingdom KHUDA TECHNOLOGY LIMITED Full timeTechnical Service ManagerSalary: up to 70k + BenefitsLocation: Birmingham 2 days in the office a week.At Khuda Technology, we are looking for a dedicated Technical Service Delivery Leader with a strong technology background and a passion for delivering exceptional client service. As a Technical Service Delivery Leader, you will oversee a team of technical...
-
Technical Services Manager
1 week ago
Birmingham, United Kingdom Khuda Technology Limited Full timeTechnical Service Manager Salary: up to 70k + Benefits Location: Birmingham 2 days in the office a week.At Khuda Technology, we are looking for a dedicated Technical Service Delivery Leader with a strong technology background and a passion for delivering exceptional client service.
-
Technical Lead Building Services Engineer
4 weeks ago
Birmingham, Birmingham, United Kingdom Rise Technical Recruitment Full timeRise to the Challenge as a Technical LeadAs a seasoned Building Services Engineer, you have the opportunity to take on a technical lead role in our Commercial Projects department. We're looking for an individual who can drive innovation and excellence in design, forecasting, and project delivery.The RoleYou will work closely with our team to develop...
-
BIM Manager
2 weeks ago
Birmingham, Birmingham, United Kingdom Technical Network Full timeWe are seeking a highly skilled BIM Manager to join our team at Technical Network in Birmingham. As a technical expert, you will play a vital role in advancing the technical and project management capabilities of our Managing Director and managing the day-to-day workload of a small team of CAD Modellers.This newly created role offers a unique opportunity for...
-
Technical Field Service Engineer
3 weeks ago
Birmingham, Birmingham, United Kingdom Rise Technical Recruitment Limited Full timeJob OverviewRise Technical Recruitment Limited is seeking a skilled Technical Field Service Engineer to join their team. This exciting opportunity will involve visiting clients across the Midlands, conducting PPM, installs, and servicing of specialist equipment.About the RoleThis field-based role offers the chance to work on technical projects for a leading...
-
Technical Field Service Expert
2 weeks ago
Birmingham, Birmingham, United Kingdom Rise Technical Recruitment Limited Full timeJob OverviewRise Technical Recruitment Limited is seeking a highly skilled Field Service Engineer to join their team.Salary: £32,000 - £36,000 per annum, plus benefits.Key ResponsibilitiesTo provide technical support and maintenance services to clients across the region.To troubleshoot and repair complex electromechanical equipment.To conduct thorough...
-
Technical Field Service Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom Rise Technical Recruitment Limited Full time**About the Role**We are seeking a skilled Electrical Field Service Engineer to join our team as a Home-Based Technical Field Service Specialist, covering a local patch for a market leading supplier. As a key member of our technical team, you will be responsible for the service, maintenance, and repairs on a wide variety of industry-leading equipment.The...
-
Cloud Services Technical Manager
2 weeks ago
Birmingham, Birmingham, United Kingdom Jumar Solutions Full timeJob Description:Job Title: Cloud Services Technical ManagerAbout the Role:As a Cloud Services Technical Manager at Jumar Solutions, you will be responsible for overseeing the technical operations of the Managed Service Centre, with a particular focus on cloud services and data protection. The role involves working 2-3 days in our client's office and the rest...
-
Technical Maintenance Operations Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom Coburg Banks Technical Full timeJob DescriptionAre you an experienced leader looking for a new challenge in your career? Coburg Banks Technical, a reputable provider of housing solutions, is seeking a skilled Maintenance Supervisor to oversee their dedicated maintenance team in Birmingham. This role offers the opportunity to take charge of efficient repairs and upkeep of rented housing...
-
Technical Manager for HVAC Operations
2 weeks ago
Birmingham, Birmingham, United Kingdom Rise Technical Recruitment Limited Full timeRise Technical Recruitment Limited is seeking a highly skilled Technical Manager to lead our HVAC operations. This exciting opportunity will see you working at the forefront of the industry, driving innovation and delivering cutting-edge solutions.As a Technical Manager, you will be responsible for overseeing technical projects in the HVAC sector, ensuring...
-
Technical Sales Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom Premier Technical Recruitment Full timeJob SummaryWe are seeking an experienced Technical Sales Specialist to join our team. As a Field Service Engineer working from home in the Birmingham region, you will be responsible for providing technical support and sales expertise to our clients.The successful candidate will have a strong understanding of standard and bespoke recycling and waste...
-
Head of Design and Technical Services
2 weeks ago
Birmingham, United Kingdom Rise Technical Recruitment Limited Full timeDesign Engineering Manager RoleThis is an exceptional opportunity to join a leading company like Rise Technical Recruitment Limited and take on a challenging role as a Design Engineering Manager. You will be responsible for leading major projects and driving success in a dynamic environment.Key ResponsibilitiesYour key responsibilities will include creating...
-
Birmingham, United Kingdom Hsb Technical Ltd Full timePosition: Propulsion Service Engineer Job ID: 3031/3 Location:UK Rate/Salary:Dependant on experience Type: Perm HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors.We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.The below job...