IT System Change Analyst

2 weeks ago


Leeds, United Kingdom CV-Library Full time

Job Title: IT System Change Analyst

Location: Remote

Salary: £30,000 - £35,000 per annum

Cooper Lomaz are working with a national business to assist with an exciting role. This opportunity has arisen due to the growth of the business, and they are seeking a talented individual who can bring new skills to the team. The company operates within the healthcare sector, and while experience with clinical systems is preferred, it is not essential.

Role Overview:

As an IT System Change Analyst, you will support internal systems, provide assistance, and play an active part in projects. You will join an expanding team and work with systems such as VOIP, CRM, SystmOne, and EMIS. This role involves active participation in system analysis, configuration, change, and testing, providing hands-on support across all levels of the business. You will also be working with the wider team to create and write standard operation procedures (SOP).

Role Responsibilities:

Provide 1st and 2nd line support for key business systems
Work with the wider team to create and write standard operation procedures (SOP)
Actively participate in projects, leading analysis, configuration changes, and system testing
Proactively seek opportunities to enhance system capabilities through automation
Collaborate with the wider team to provide support for other operations or projects
Liaise with external partners to assist with ticket resolution

About You:

Experience in an IT change role
Experience analysing and writing standard operation procedures (SOP) or similar.
Proven experience in administering systems such as VOIP, CRM, SystmOne, or EMIS
Experience providing administrative support for Office 365 and SharePoint
Proficiency in 1st and 2nd line support

Salary & Location:

The salary for this role ranges from £30,000 to £35,000 per annum
This is a fully remote role; however, occasional travel to offices across the UK may be required

Interested in this role? - Apply now



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