Finishing Service Engineer

4 weeks ago

Kendal, United Kingdom CV-Library Full time

Employed Service/Finishing Engineer Opportunity at Planet South Lakes
Competitive Salary | Healthcare Benefit | Free Parking | Company Vehicle and Fuel Card for Business Use
Planet South Lakes are the Northwest’s leading installer of Orangeries, Conservatories, Garden Rooms, Glazed Extensions and Windows and Doors, part of the £60m+ turnover, Conservatory Outlet Group our focus is to deliver an exceptional service to our customers. To support our ongoing business growth, we have an opportunity for an experienced Service/Finishing Engineer to join our team in Kendal, covering in and around the lake district. This role will have a company vehicle and fuel card supplied for business use.
At Planet South Lakes it is important to us that we deliver an exceptional service to our customers. To achieve this, it is vital that our Service/Finishing Engineers are quality focused, experienced, and passionate about providing excellent customer service. This is a great opportunity to work for a high profile, top-quality, forward-thinking business.
Role Responsibilities
* To be responsible for resolving issues with our windows, doors, bi-folds, orangeries, and conservatories.
* To provide excellent customer service whilst at customers properties.
* To ensure that all visits are completed on the first visit.
* To provide excellent quality work and be responsible for ensuring quality work is carried out at all times.
* To support the Engineering team to assist with resolving any issues as and when required.
* To ensure that your customer experience score is positive.
* Strong knowledge and experience of site Health and Safety.
* Demonstrate extremely high standards of work.
* The drive to achieve deadlines, deliver quality work right first time.
Person Attributes
* Previous experience in all aspects of window, door and bi-fold fitting including fitting doors and windows, conservatories, and orangeries.
* The ability to fit any miscellaneous hardware or fittings that may be required such as handles, hinges, glazing, letterboxes etc.
* Excellent product knowledge with good problem-solving skills and the ability to identify cost efficient solutions to problems.
* Good customer service skills with the ability to apply a calm and polite approach when dealing with dissatisfied customers.
* A clean driving license.
* The ability to work on your own and use your own initiative.
* Good communication skills with the ability to communicate both verbally and written.
* A self -motivated individual who has a can-do approach to work with the ability to get the job done in the required timescales.
A willingness to undertake further training with the ability to implement learning into your daily work.
If you have the drive to “Make it Happen” with a positive “can do” attitude and a focus on quality work this could be the opportunity for you

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