Head Of Billing

2 months ago

Nottingham, United Kingdom CV-Library Full time

Job Title: Head Of Billing

Location: Nottingham

About the Company:
We are recruiting on behalf of a rapidly growing company within the utilities sector, seeking a dedicated and experienced Head of Billing to lead their billing operations. This is an exciting opportunity to join a dynamic team in a fast-paced environment and play a key role in driving operational excellence. If you are passionate about improving processes and leading teams, this could be the perfect role for you

Role Overview:
As the Head of Billing, you will take full ownership of the retail business billing operations, leading and managing the team responsible for delivering day-to-day billing activities. The role is focused on maximising efficiency, ensuring accurate billing, and supporting debt prevention. You will collaborate closely with senior leadership and various departments to deliver first-time right outcomes and drive improvements across the billing cycle.

Key Responsibilities:

Lead and develop the Billing team, responsible for SME, I&C, and bespoke billing, while partnering with key stakeholders.
Improve first-time right billing performance by refining and efficiently supporting the meters-to-cash cycle and debt prevention.
Ensure all billing processes comply with industry regulations and standards.
Provide accurate metering and billing information to support debt teams in legal disputes and debt prevention initiatives.
Oversee and assess the billing infrastructure, identifying areas for improvement and ensuring performance standards are met.
Design and implement the end-to-end billing experience, including supporting various pricing models, billing types, receivables management, and reporting.
Lead the billing and coding teams, ensuring adherence to industry standards and regulatory requirements.
Drive continuous improvement initiatives to enhance billing operational efficiencies and improve reporting, analytics, and KPIs.
Ensure all risks and controls related to billing are logged and processes are adhered to, reporting any material breaches as required.
Maintain high service levels and ensure compliance with contractual obligations.
Anticipate and address business risk factors, adapting operations to the evolving energy industry.
Support field teams in metering and debt-related queries, including managing relationships with DNO, MEM, and third-party providers.What We're Looking For:

Proven experience in leading and managing billing operations within the utilities sector.
Strong understanding of billing processes, regulatory compliance, and debt prevention strategies.
Experience in improving billing accuracy and operational efficiencies, with a focus on first-time right outcomes.
Ability to lead teams across various billing activities, supporting both SME and I&C customers.
Commercially minded with a hands-on approach, capable of identifying and implementing process improvements.
Strong communication and leadership skills, with the ability to build relationships with internal and external stakeholders.
Analytical mindset, able to develop and report against KPIs and billing-related analytics.
Ability to manage risks and ensure operational controls are in place and adhered to.How to Apply:
If you're ready to make an impact and take the next step in your career, we'd love to hear from you. Please submit your CV and will be in contact if you're experience is relevant.

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants

  • Head of Billing Operations

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Rullion Limited Full time

    Job Title: Head of Billing OperationsLocation: RemoteAbout the Company:Rullion Limited is a leading recruitment agency that specializes in finding top talent for various industries. We are currently seeking a highly skilled Head of Billing Operations to join our team.Role Overview:The Head of Billing Operations will be responsible for leading and managing...

  • Head of Billing Operations

    1 month ago

    Nottingham, Nottingham, United Kingdom Rullion Limited Full time

    About the Role:We are seeking a highly experienced and skilled Head of Billing to lead our billing operations team. As a key member of our leadership team, you will be responsible for delivering first-time right billing outcomes and driving improvements across the billing cycle.Key Responsibilities:Lead and develop the billing team, responsible for SME, I&C,...

  • Head of Billing Operations

    1 month ago

    Nottingham, Nottingham, United Kingdom Rullion Limited Full time

    About the Role:We are seeking a highly experienced and skilled Head of Billing to lead our billing operations team. As a key member of our leadership team, you will be responsible for delivering first-time right billing outcomes and driving improvements across the billing cycle.Key Responsibilities:Lead and develop the billing team, responsible for SME, I&C,...

  • Director of Billing Operations

    3 weeks ago

    Nottingham, Nottingham, United Kingdom Rullion Limited Full time

    Job Title: Head of BillingLocation: NottinghamAbout the Company:We are recruiting on behalf of a rapidly growing company within the utilities sector, seeking a dedicated and experienced Head of Billing to lead their billing operations. This is an exciting opportunity to join a dynamic team in a fast-paced environment and play a key role in driving...

  • Flex Billing Analyst

    4 weeks ago

    Nottingham, United Kingdom Yü Group Full time

    DescriptionReports to: Head of Billing Location: Nottingham Working hours: Monday to Friday, 37.5 hours a week We are looking for a Flex Billing Analyst to support us in our billing department. Our business is rapidly growing, and we require an expert within operations to be able to fully analyse the product and the requirements for accurate billing....

  • Senior SME Billing Analyst

    3 months ago

    Nottingham, United Kingdom Yü Group Full time

    DescriptionReports to: Billing Team LeaderLocation: Nottingham Head OfficeWorking hours: Monday to Friday, 37.5 hours a week Based in Nottingham, we are looking to expand our Billing Team due to continued success & growth and have created an exciting opportunity for an experienced Billing Analyst, ensuring an excellent standard of service is provided and...

  • Family Law Billing Specialist

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Family Law Group Ltd Full time

    Family Law Group Ltd is a leading firm of Solicitors dedicated exclusively to family law. We believe that everyone deserves access to quality family law expertise, regardless of their background or financial situation. Our transparent pricing options, including fixed fees, give peace of mind and knowledge in advance of all costs involved. If you have a...

  • Head of Metering Operations Manager

    3 weeks ago

    Nottingham, Nottingham, United Kingdom Rullion Limited Full time

    Head of Metering Job DescriptionAs a key member of our team at Rullion Limited, you will be responsible for leading and managing the Metering team, including both BAU and Smart Metering operations. Your primary focus will be on maximizing efficiency and cash flow by managing the conversion of meters to cash and ensuring successful billing in line with agreed...

  • Head Of Metering

    2 months ago

    Nottingham, United Kingdom CV-Library Full time

    Job Title: Head of Metering Location: Nottingham About the Company: We are proud to represent a dynamic and rapidly growing company within the utilities sector, dedicated to delivering excellence in retail business operations. As they continue to expand, they are seeking a talented individual to join their team as the Head of Metering. If you thrive in a...

  • Head of Metering Operations

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Rullion Limited Full time

    About the RoleWe are seeking a highly skilled and experienced professional to lead our Metering team in delivering excellence in retail business operations. As Head of Metering, you will be responsible for maximizing efficiency and cash flow by managing the conversion of meters to cash and ensuring successful billing in line with agreed KPIs.Key...

  • Head of Metering Operations

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Rullion Limited Full time

    Job Title: Head of Metering OperationsWe are proud to represent a dynamic and rapidly growing company within the utilities sector, dedicated to delivering excellence in retail business operations. Our team is seeking a highly skilled and experienced professional to lead our Metering operations, ensuring the efficient conversion of meters to cash and...

  • Head of Metering Operations

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Rullion Limited Full time

    Job Title: Head of Metering OperationsWe are proud to represent a dynamic and rapidly growing company within the utilities sector, dedicated to delivering excellence in retail business operations. Our team is seeking a highly skilled and experienced professional to lead our Metering operations, ensuring the efficient conversion of meters to cash and...

  • Head of Partner Operations

    5 months ago

    Nottingham, United Kingdom UNiDAYS Full time

    **The role in a nutshell**: As the Head of Partner Operations, you will be responsible for overseeing all aspects of **UNiDAYS** partner support and ensuring a seamless experience for our B2B2C partners. The team will deliver end-to-end partner onboarding experience including supporting our new business team. For our existing partnerships, the team will be...

  • Head of Metering Operations

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Utility People Full time

    Head of Metering RoleThe ideal candidate will possess in-depth knowledge of B2B metering, data flows, and smart meters. To excel in this position, one must be data-driven, detail-oriented, and able to translate information into a broader context.Key Responsibilities:Lead and develop the Metering team, covering BAU Metering and Smart Metering.Refine...

  • Head of Metering Operations

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Utility People Full time

    Head of Metering RoleThe ideal candidate will possess in-depth knowledge of B2B metering, data flows, and smart meters. To excel in this position, one must be data-driven, detail-oriented, and able to translate information into a broader context.Key Responsibilities:Lead and develop the Metering team, covering BAU Metering and Smart Metering.Refine...

  • Head of Metering Operations

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Utility People Full time

    Head of Metering RoleThe ideal candidate will possess in-depth knowledge of B2B metering, data flows, and smart meters. To excel in this position, you must be a data-driven individual with a keen eye for detail, able to translate complex information into actionable insights.Key Responsibilities:Lead and develop the Metering team, ensuring seamless execution...

  • Head of Finance

    5 months ago

    Nottingham, United Kingdom Finance Recruitment Solutions Full time

    Our client is a well-established and forward-thinking SRA Regulated firm of Solicitors of national presence and a head office ideally situated within the East Midlands. As part of the companies continued expansion, FRS have been enlisted to assist with the recruitment of a experienced finance leader to join the business as Head of Finance. Working closely...

  • Head of Metering Operations

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Rullion Limited Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Head of Metering Operations. As a key member of our organization, you will play a critical role in driving business growth and excellence in retail business operations.Key ResponsibilitiesLead and develop the Metering team, ensuring effective collaboration with...

  • Head of Metering Operations

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Rullion Limited Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Head of Metering Operations. As a key member of our organization, you will play a critical role in driving business growth and excellence in retail business operations.Key ResponsibilitiesLead and develop the Metering team, ensuring effective collaboration with...

  • Head of Operations

    5 months ago

    Nottingham, United Kingdom Yü Group Full time

    **Description**: The purpose of this key role is to own the retail business operations and effectively lead and manage the operational team managers who deliver the day-to-day operations. The role encompasses internal and external responsibility to maximise efficiency and cash flow position by managing the onboarding journey, streamlining process’s,...