Customer Onboarder

1 month ago

Lowestoft, United Kingdom CV-Library Full time

Are you enthusiastic and keen to start a career in customer support? Join our client, a growing company, renowned for its unique service offering in the offshore energy sector.

They provide consultancy and membership intelligence services on a global scale and are continuously developing their sales approach. Be a part of this dynamic environment

About the Role:

As a Trainee Customer Support (Customer Onboarder), you will be the primary contact for their subscribers, ensuring they have a positive experience and get the most out of their subscriptions. This role requires you to learn all about their subscription products and gain a detailed understanding of the offshore energy sector. You will also be responsible for reporting feedback to relevant departments to continuously improve our services.

Key Responsibilities:

Deliver excellent customer service by maintaining good relationships with members.

Provide comprehensive knowledge on all subscriptions to assist with any customer enquiry.

Support the sales team with various tasks.

Report customer feedback, concerns, and issues to the Sales Manager and other relevant departments.

Manage subscription renewals.

Efficiently record incoming email and phone enquiries.

Exhibit excellent telephone skills with a persuasive demeanour.

Utilise Microsoft Word, Excel, and Publisher effectively.

Gather market and customer information to support sales activities.

Experience and Skills Required:

Previous customer service experience in an office environment.

Proficient computer skills, ideally with experience in a computer-based role.

Experience in contacting businesses both over the phone and face-to-face.

Strong interpersonal and communication skills.

Working Hours and Benefits:

Full-time, office-based role (37.5 hours per week) in Lowestoft, Suffolk.

Competitive salary c£23,625.00, based on experience.

Additional benefits include a bonus after two full quarters, private medical and dental insurance, life assurance, and access to Pilates and Barre classes during lunch breaks.

Apply now and help shape the future of the offshore energy sector with your customer service expertise

  • Customer Onboarding Specialist

    1 month ago

    Lowestoft, Suffolk, United Kingdom Ascent Sourcing Ltd Full time

    Customer Onboarding SupportAscent Sourcing Ltd is seeking a bright and enthusiastic Customer Onboarding Support to join our team in Lowestoft. This role will involve working closely with our clients to ensure a positive customer experience and provide excellent customer service through maintaining good relationships.Key Responsibilities:Delivering...

  • Customer Onboarding Specialist

    1 month ago

    Lowestoft, Suffolk, United Kingdom Ascent Sourcing Ltd Full time

    Customer Onboarding SupportAscent Sourcing Ltd is seeking a bright and enthusiastic Customer Onboarding Support to join our team in Lowestoft. This role will involve working closely with our clients to ensure a positive customer experience and provide excellent customer service through maintaining good relationships.Key Responsibilities:Delivering...

  • Customer Onboarding Specialist

    4 weeks ago

    Lowestoft, Suffolk, United Kingdom Ascent Sourcing Ltd Full time

    Customer Onboarding SupportAscent Sourcing Ltd is seeking a bright and enthusiastic Customer Onboarding Support to join our team in Lowestoft. This role will involve working closely with our clients to ensure a positive customer experience and provide exceptional support to our subscribers.Key Responsibilities:Deliver excellent customer service through...

  • Customer Onboarding Specialist

    4 weeks ago

    Lowestoft, Suffolk, United Kingdom Ascent Sourcing Ltd Full time

    Customer Onboarding SupportAscent Sourcing Ltd is seeking a bright and enthusiastic Customer Onboarding Support to join our team in Lowestoft. This role will involve working closely with our clients to ensure a positive customer experience and provide exceptional support to our subscribers.Key Responsibilities:Deliver excellent customer service through...

  • Customer Onboarding Specialist

    3 weeks ago

    Lowestoft, Suffolk, United Kingdom Ascent Sourcing Ltd Full time

    Customer Onboarding SupportAscent Sourcing Ltd is seeking a bright and enthusiastic Customer Onboarding Support to join our team in Lowestoft. This role will involve working closely with our clients to ensure a positive customer experience and provide exceptional support to our subscribers.Key Responsibilities:Deliver excellent customer service through...

  • Customer Onboarding Specialist

    3 weeks ago

    Lowestoft, Suffolk, United Kingdom Ascent Sourcing Ltd Full time

    Customer Onboarding SupportAscent Sourcing Ltd is seeking a bright and enthusiastic Customer Onboarding Support to join our team in Lowestoft. This role will involve working closely with our clients to ensure a positive customer experience and provide exceptional support to our subscribers.Key Responsibilities:Deliver excellent customer service through...

  • Customer Onboarder

    1 month ago

    Lowestoft, United Kingdom CV-Library Full time

    Are you enthusiastic and keen to start a career in customer support? Join our client, a growing company, renowned for its unique service offering in the offshore energy sector. They provide consultancy and membership intelligence services on a global scale and are continuously developing their sales approach. Be a part of this dynamic environment! About...

  • Customer Onboarder

    5 months ago

    Lowestoft, United Kingdom PWE Recruitment Group Full time

    Are you enthusiastic and keen to start a career in customer support? Join our client, a growing company, renowned for its unique service offering in the offshore energy sector.They provide consultancy and membership intelligence services on a global scale and are continuously developing their sales approach. Be a part of this dynamic environment!About the...

  • Customer Onboarder

    1 month ago

    Lowestoft, United Kingdom PWE Recruitment Group Full time

    Are you enthusiastic and keen to start a career in customer support? Join our client, a growing company, renowned for its unique service offering in the offshore energy sector.They provide consultancy and membership intelligence services on a global scale and are continuously developing their sales approach. Be a part of this dynamic environment!About the...

  • Customer Onboarder

    4 weeks ago

    Lowestoft, United Kingdom PWE Recruitment Group Full time

    Are you enthusiastic and keen to start a career in customer support? Join our client, a growing company, renowned for its unique service offering in the offshore energy sector. They provide consultancy and membership intelligence services on a global scale and are continuously developing their sales approach. Be a part of this dynamic environment! About...

  • Customer Onboarding Specialist

    7 days ago

    Lowestoft, Suffolk, United Kingdom PWE Recruitment Group Full time

    About the Role:As a Trainee Customer Support (Customer Onboarder), you will be the primary contact for our clients' subscribers, ensuring they have a positive experience and get the most out of their subscriptions. This role requires you to learn all about their subscription products and gain a detailed understanding of the offshore energy sector.Key...

  • Customer Onboarding Specialist

    1 month ago

    Lowestoft, United Kingdom PWE Recruitment Group Full time

    About the Role:We are seeking a highly motivated and enthusiastic individual to join our client, a growing company in the offshore energy sector, as a Trainee Customer Support (Customer Onboarder). As a key member of the team, you will be responsible for delivering exceptional customer service, ensuring a positive experience for our subscribers, and...

  • Customer Onboarding Specialist

    1 month ago

    Lowestoft, United Kingdom PWE Recruitment Group Full time

    About the Role:We are seeking a highly motivated and enthusiastic individual to join our client, a growing company in the offshore energy sector, as a Trainee Customer Support (Customer Onboarder). As a key member of the team, you will be responsible for delivering exceptional customer service, ensuring a positive experience for our subscribers, and...

  • Customer Onboarding Specialist

    2 months ago

    Lowestoft, United Kingdom PWE Recruitment Group Full time

    About the Role:We are seeking a highly motivated and enthusiastic individual to join our client, a growing company in the offshore energy sector, as a Trainee Customer Support (Customer Onboarder). As a key member of the team, you will be responsible for delivering exceptional customer service, ensuring a positive experience for our subscribers, and...

  • Customer Onboarding Specialist

    2 months ago

    Lowestoft, United Kingdom PWE Recruitment Group Full time

    About the Role:We are seeking a highly motivated and enthusiastic individual to join our client, a growing company in the offshore energy sector, as a Trainee Customer Support (Customer Onboarder). As a key member of the team, you will be responsible for delivering exceptional customer service, ensuring a positive experience for our subscribers, and...

  • Customer Onboarding Specialist

    1 month ago

    Lowestoft, United Kingdom PWE Recruitment Group Full time

    About the Role:We are seeking a highly motivated and enthusiastic individual to join our client, a growing company in the offshore energy sector, as a Trainee Customer Support (Customer Onboarder). As the primary contact for their subscribers, you will ensure they have a positive experience and get the most out of their subscriptions.This role requires you...

  • Customer Onboarding Specialist

    1 month ago

    Lowestoft, United Kingdom PWE Recruitment Group Full time

    About the Role:We are seeking a highly motivated and enthusiastic individual to join our client, a growing company in the offshore energy sector, as a Trainee Customer Support (Customer Onboarder). As the primary contact for their subscribers, you will ensure they have a positive experience and get the most out of their subscriptions.This role requires you...

  • Membership Onboarding Specialist

    2 months ago

    Lowestoft, United Kingdom Atkinson Moss Full time

    At Atkinson Moss, we're seeking a bright and enthusiastic Customer Membership Advisor to join our team. As a key member of our customer onboarding process, you'll be responsible for delivering exceptional customer service, providing knowledge and assistance to our clients, and ensuring a positive customer experience. Your role will involve maintaining good...

  • Membership Onboarding Specialist

    2 months ago

    Lowestoft, United Kingdom Atkinson Moss Full time

    At Atkinson Moss, we're seeking a bright and enthusiastic Customer Membership Advisor to join our team. As a key member of our customer onboarding process, you'll be responsible for delivering exceptional customer service, providing knowledge and assistance to our clients, and ensuring a positive customer experience. Your role will involve maintaining good...

  • Membership Onboarding Specialist

    4 weeks ago

    Lowestoft, United Kingdom Atkinson Moss Full time

    Customer Membership AdvisorAt Atkinson Moss, we are seeking a bright and enthusiastic Customer Membership Advisor to join our team. As a key member of our customer onboarding process, you will be responsible for ensuring a positive customer experience for our new clients.Key Responsibilities:Deliver exceptional customer service through proactive...