Duty Manager

1 week ago


StokeonTrent, United Kingdom CV-Library Full time

SSP

Duty Manager / Team Leader at AMT Coffee - Stoke Station Pay Rate: £12.22 per hour

Shift Pattern: Full time(30 hours), any 5 days out of 7 days scheduled between 5:30am and 9:30pm including weekends.

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

Join our dynamic team as a valued Duty Manager (Team Leader), where every day brings exciting challenges in a fast-paced environment. Be the face of exceptional customer service, where your passion for excellence meets our commitment to exceeding expectations. Embrace innovation and teamwork while making a real difference

WHY JOIN SSP AS DUTY MANAGER (TEAM LEADER)?

At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

75% discount on your meal while on shift.
Free onsite parking
Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply)
(email address removed) App: from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance.
Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme.
Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more.
Activities: Barista Competition, Millie’s Cookies Ice off Challenge, Superstars Recognition.
Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more. AS A DUTY MANAGER / TEAM LEADER YOU’LL:

Have at least 1 year experience working as a supervisor in hospitality or retail role.
Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries.
Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.  

Feel like you could belong at SSP? Apply now and start the best part of your journey as Duty Manager

SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives


  • Duty Manager

    1 week ago


    Stoke-on-Trent, United Kingdom Select Service Partner Uk Ltd Full time

    SSP Duty Manager / Team Leader at AMT Coffee - Stoke Station Pay Rate: £12.22 per hour Shift Pattern: Full time(30 hours), any 5 days out of 7 days scheduled between 5:30am and 9:30pm including weekends.If you're passionate about food and travel, you've come to the right place.We are the Global food travel experts, and we have something delicious for...

  • Duty Manager

    1 week ago


    Stoke-on-Trent, United Kingdom SSP Full time

    Job description: Duty Manager / Team Leader at AMT Coffee - Stoke Station Pay Rate: £12.22 per hour Shift Pattern: Full time(30 hours), any 5 days out of 7 days scheduled between 5:30am and 9:30pm including weekends.  If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have...

  • Duty Manager

    3 weeks ago


    Stoke-on-Trent, United Kingdom Hub by Premier Inn Full time

    Duty Manager - Stoke on TrentWe're currently recruiting in our Stoke (Trentham Gardens) Premier Inn. Working 30 hours per week, paying up to £12.59 per hour. Duty Manager – Stoke (Trentham Gardens) Premier Inn – Hotel   Come and be a Duty Manager at Premier Inn in Stoke (Trentham Gardens). Manage a winning partnership between our leadership and...

  • Service Manager

    5 days ago


    Stoke-on-Trent, United Kingdom Remedy Recruitment Group Full time

    **Service Manager - Stoke on Trent City Council - Children's Advice and Duty Service - Up to £450 per day!** - We are looking for a Service Manager for our Children's Advice and Duty Service. - ASAP Start - Experience at Service Manager level **Benefits of working with Remedy** - A personal one-one service from your highly experienced dedicated...

  • Duty Practitioner

    2 weeks ago


    Stoke-on-Trent, United Kingdom Iris Recruitment Careers Full time

    Duty Practitioner - Homelessness Schemes £23,278.50 LocationStoke, Stoke-on-Trent Hours per week37.5 Contract typePermanent As a Duty Practitioner youll provide support and advice to people who have experienced homelessness at our clients male or female scheme.Youll make sure customers feel comfortable and can manage their tenancy, as well as signposting...


  • Stoke-on-Trent, United Kingdom CC Housing Management Ltd Full time

    **About Us** We are Creating Change. CC Housing Management provide supported housing accommodation for people who are homeless or at risk of homelessness, who require intensive support in managing and maintaining a tenancy. Our residents may have complex and additional support needs to include but not limited to those with addictions, mental health issues,...

  • Duty Practitioner

    2 weeks ago


    Stoke-on-Trent, United Kingdom CV-Library Full time

    Duty Practitioner - Homelessness Schemes £23,278.50 Location Stoke, Stoke-on-Trent Hours per week 37.5 Contract type Permanent As a Duty Practitioner you’ll provide support and advice to people who have experienced homelessness at our male or female scheme. You’ll make sure customers feel comfortable and can manage their tenancy, as...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom We Manage Jobs(WMJobs) Full time

    We are seeking an experienced Duty and Assessment Team Lead to join our teams at We Manage Jobs (WMJobs). The successful candidate will have a degree in Social Work or equivalent and be registered with Social Work England.This is an exciting opportunity to make a difference in the lives of children and families. As a Lead Social Worker, you will lead a...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Premier Inn Full time

    Welcome to Premier Inn:We're a dynamic hospitality company committed to delivering exceptional experiences to our guests. As a Duty Manager, you'll play a key role in achieving this goal.About the Role:You'll be responsible for managing the hotel's operations, ensuring seamless execution of daily tasks and providing outstanding customer service. Your focus...


  • Newark on Trent, Nottinghamshire, United Kingdom Capital One - UK Full time

    **Job Description**Capital One - UK seeks a talented Customer Duty Champion to lead our Consumer Duty and Customer Outcome Testing team. In this role, you will oversee governance within customer-focused forums and collaborate with various stakeholders to drive business growth.Your primary responsibilities will include reviewing insights from customer journey...


  • Newark on Trent, Nottinghamshire, United Kingdom FORD & SLATER LIMITED Full time

    Workshop Controller Job DescriptionIn this challenging role as a Heavy Duty Service Supervisor, you will be responsible for organizing and leading the maintenance and repair of a variety of commercial vehicles. Your duties will include scheduling work, managing personnel, and ensuring that all tasks are completed to a high standard and within set deadlines.


  • Stoke-on-Trent, United Kingdom Page Personnel Finance Full time

    Page Personnel are recruiting for an immediately available Management Accountant based in Stoke. **Client Details** A fantastic organisation who are currently recruiting for a Management Accountant on a temporary ongoing basis. **Description** As a Management Accountant, you will be reporting into the Financial Controller. Duties include, however aren't...

  • Duty Manager

    3 months ago


    Henley-on-Thames, United Kingdom CV-Library Full time

    What is the job? Do you see yourself as a motivator, a natural leader of the people, someone capable of fearlessly leading a Roman army into battle to conquer new lands? Ok...that’s probably a bit far, but you get the gist? If so, you could be who we are looking for to step into the role of Duty Manager for our Henley-on-Thames Picturehouse...

  • Duty Manager Position

    3 weeks ago


    Burton upon Trent, Staffordshire, United Kingdom Mitchells & Butlers Leisure Retail Limited Full time

    We are seeking an experienced Duty Manager to join our team at Mitchells & Butlers Leisure Retail Limited. As a key member of our management team, you will play a vital role in the day-to-day operation of our restaurant.In this exciting opportunity, you will have the chance to develop your leadership skills and take on new challenges. You will be responsible...


  • Stoke-on-Trent, United Kingdom Hays Specialist Recruitment Limited Full time

    Management Accountant Up to £35,000 DOE Hybrid Working, Full Time Temporary 6-9 months **Your new company** Is looking for a Management Accountant on a temporary basis for 6-9 months **Your new role** Will consist of but not be limited too: - Managing and developing month end processes - Analysing variances of budgets - Year End Accounts - Maintain and...


  • Stoke-on-Trent, United Kingdom Berry Recruitment Full time

    Berry Recruitment are currently looking to recruit an Education Chef Manager to work with our client based in Alton, Stoke On Trent. The pay rate is £17.20 per hour The position is temporary and the hours of work are Monday to Friday, 8.30am to 2pm. Duties will include: - Preparing and cooking all meals for staff and students - Menu preparation...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Premier Inn Full time

    About the Job:Duty Managers at Premier Inn in Stoke (Trentham Gardens) play a key role in ensuring the hotel experience is welcoming, safe, and exceptional. They work closely with the leadership and housekeeping teams to deliver excellent service.

  • Finance Manager

    3 days ago


    Stoke-on-Trent, United Kingdom Castlefield Recruitment Full time

    **Client**: Castlefield are working with a not for profit organisation based in Stoke in order to recruit a Finance Manager. This organisation have multiple sites and need financial support across the company. **Role:** Working closely with the Head of Finance, you will play a critical role in providing financial support to the wider company. **Duties will...


  • Stoke-on-Trent, United Kingdom Brampton Recruitment Full time

    Our client is a leader in their field, based in Stoke on Trent. They are urgently seeking an experienced Management Accountant who will support the company's existing team and produce the monthly management accounts on a temporary basis. **Job Description**: Reporting to the Finance Director, duties will include: - Production of monthly management accounts,...

  • Management Accountant

    22 hours ago


    Stoke-on-Trent, United Kingdom Castlefield Recruitment Full time

    **Client**: Castlefield Recruitment are working with a Housing Association based near Stoke in order to recruit a Management Accountant. They have recently been through a restructure and they are looking to develop the finance team further. **Role**: Working closely with the Head of Finance you will develop reporting and business partner with operational...